ZipRecruiter

Log In

1

Helpdesk Jobs in Rosedale, MD (NOW HIRING)

WM T Burnett Foam LLC

Machine Helper

Jessup, MD · On-site

$17.13 - $19.08/hr

Our polyurethane foam manufacturing facility located in Jessup, MD is currently hiring for a Machine Helper. Requirements: Job Requirements: * Ensure all safety requirements are followed * Ensure all ...

Sims Limited

Mechanic Helper

Baltimore, MD · On-site

$17.75 - $21.75/hr

The Mechanic Helper plays a crucial role in supporting the maintenance team. This position requires an aptitude for mechanical work and a foundational understanding of internal combustion engines ...

Len the Plumber

Sewer Helper

Halethorpe, MD · On-site

$18 - $22/hr

Sewer Helper About Len the Plumber Heating and Air Len the Plumber Heating and Air has been proudly serving our community for decades with exceptional plumbing, heating, and cooling services. We ...

Sims Limited

Mechanic Helper

Baltimore, MD · On-site

$17.75 - $21.75/hr

The Mechanic Helper plays a crucial role in supporting the maintenance team. This position requires an aptitude for mechanical work and a foundational understanding of internal combustion engines ...

Baltimore County Public Schools

Paid Helper

Towson, MD · On-site

$18/hr

Encourages students to develop self-help skills. * Works with pre-k students to reinforce skills as directed by the classroom teacher. Facilitate students' oral language development and social skills ...

Amteck, LLC

Electrician Helper - Houston

Glen Burnie, MD · On-site

$16.50 - $21.25/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Synergy ECP

Help Desk Specialist

Columbia, MD · On-site

Citizenship Help Desk Level 2 Description : Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN ...

TWO MEN AND A TRUCK®

Mover Helper

Columbia, MD

$16 - $25/hr

Mover Opportunities - Join TWO MEN AND A TRUCK ® ! Starting Pay: $16.00/Hour Earn $16-$25+ Per Hour with Bonuses amp; Tips! At TWO MEN AND A TRUCK ® , we hire for attitude and train for skill. If ...

Amteck, LLC

Electrical Helper - Chester

Glen Burnie, MD · On-site

$16.50 - $21.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Synergy ECP

Help Desk Specialist

Columbia, MD · On-site

Citizenship Help Desk Level 2 Description : Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN ...

Caliber Collision

Auto Shop Helper

Reisterstown, MD · On-site

$15 - $17.16/hr

The Auto Shop Helper will also follow all guidelines in accordance with Caliber's Standard Operating Procedure and center procedures, which allows teammates to complete repairs in a timely manner.

PrideStaff

Carpenter's Helper

Odenton, MD · On-site

$20/hr

Carpenter Want to work for a company that provides personal touches, professionalism, and a can-do attitude to memorable event spaces? Are you looking for a full-time opportunity with a value-driven ...

next page

Showing results 1-20

All JobsHelpdesk JobsHelpdesk Jobs in Rosedale, MD

Helpdesk information

See Rosedale, MD salary details

$12

$22

$32

How much do helpdesk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for helpdesk in Rosedale, MD is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What cities near Rosedale, MD are hiring for Helpdesk jobs? Cities near Rosedale, MD with the most Helpdesk job openings:
Helpdesk jobs near you

Machine Helper

WM T Burnett Foam LLC

Jessup, MD • On-site

$17.13 - $19.08/hr

Full-time

Re-posted 21 days ago

Job description

Description:

Description

Wm. T. Burnett & Co. offers a diverse and unique range of technical foam and fiber products for the automotive, bedding, filtration, furniture, and industrial markets. With over 100 years in business, Wm T Burnett is a stable employer in the Baltimore area. We believe in personal and professional growth by investing in the development of our employees through training and on the job experiences.

As a family-owned business, we treat employees like family and offer a respectful work environment. We value a strong work ethic and strive always to be fair and consistent. We demonstrate our commitment to our employees through our robust benefit offerings and career development opportunities.

Our polyurethane foam manufacturing facility located in Jessup, MD is currently hiring for a Machine Helper.


Requirements:

Job Requirements:

  • Ensure all safety requirements are followed
  • Ensure all quality standards are met in accordance with the work instructions
  • Ability to work in a fast-paced manufacturing environment
  • Ability to continuously stand, push, bend, lift and stack materials
  • Ability to lift 60-75 pounds on a continuous basis
  • Strong work ethic and positive attitude
  • Strong communication skills
  • Team work oriented
  • Basic computer skills
  • Other Duties Assigned