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Helpdesk Jobs in Reno, NV (NOW HIRING)

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role ...

Senior Helpers

Caregiver

Reno, NV · On-site

$17 - $20/hr

Senior Helpers is a home care company that is always growing, reputable, and nationally recognized for in-home care and as a "Great Place to Work." At Senior Helpers of Reno, we care for our ...

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All JobsHelpdesk JobsHelpdesk Jobs in Reno, NV

Helpdesk information

See Reno, NV salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for helpdesk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Reno, NV? The most popular types of Helpdesk jobs in Reno, NV are:
What are popular job titles related to Helpdesk jobs in Reno, NV? For Helpdesk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Reno, NV look for? The top searched job categories for Helpdesk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Helpdesk jobs? Cities near Reno, NV with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Reno, NV as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

Fat Tuesday - Bar Helper - On Call

Grand Sierra Resort and Casino

Reno, NV • On-site

Other

Re-posted 12 days ago

Grand Sierra Resort rating

6.6

Company rating: 6.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

99th of 162 rated casinos

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
• Assist the bartender(s) and cocktail staff in performance of their duties.
• Maintain proper and adequate set-up of bar on a daily basis including before, during, and after shift.
• Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment, re-fill ice and beer bins, and utilize ice machines.
• Maintain and organize bar.
• Greet guests in a courteous, friendly manner. Interact with the public and provide excellent guest service.
• Know guidelines for serving alcohol with care.
• Know and convey hotel activities to guests.
• Maintain and organize bars and storerooms.
• Refill chemicals such as hand soap or glass washer chemicals and operate a glassware washing machine.
• Answer phones.
• Maintain proper inventory of products.
• Maintain a neat, professional image and appearance at all times.
• Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
• Ability to remember, recite, and promote the variety of menu items and hotel services.
• Ability of simple reading, writing, math, and task completion skills is required.
• Must have the following skills: following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.
EDUCATION and/or EXPERIENCE
• Minimum one year experience as a bar back or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES
• Must be able to maintain appropriate Alcohol Awareness card.
PHYSICAL DEMANDS
• While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, and occasionally crouching during the duration of their shift.
• Must be able to push/pull and lift/carry 100lbs or less frequently and 50lbs or less constantly.
• The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have frequent use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
• Work performed outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts in possible confined areas around computer equipment and other mechanical devices.
• Team Member may be around flame/heat generated devices.
• The noise level in the work environment is usually moderate to loud.
• Team Member may be exposed to extreme heat/cold, wet and/or humid conditions, vibrations, slippery surfaces, dirt/dust, odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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