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Online Helpdesk Jobs in Reno, NV (NOW HIRING)

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

Join Our Tech-Savvy Squad! | Full-Time IT Helpdesk Hero Wanted Bluetree Practice Services - Where Technology Meets Team Spirit At Bluetree Practice Services , we're not just another workplace-we're a ...

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Hero to join their tech-savvy team, responsible for providing IT support and troubleshooting to enhance the workplace environment. Responsibilities : • Join ...

Varsity Tutors

Technical Writing Tutor

Reno, NV · Remote

$40/hr

Guides students through writing user manuals, standard operating procedures, technical reports, proposals, and online help documentation. Emphasizes clarity, conciseness, and accuracy in conveying ...

Varsity Tutors

Social Networking Tutor

Reno, NV · Remote

$40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

Varsity Tutors

PSAT Tutor

Reno, NV · Remote

$40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

Smith's Food and Drug

Online Grocery Pick-Up Clerk

Sparks, NV · On-site

$15.25 - $18.25/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Smith's Food and Drug

Online Grocery Pick-Up Clerk

Reno, NV · On-site

$15 - $17.75/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Varsity Tutors

Wordpress Tutor

Reno, NV · Remote

$40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

Autodesk Fusion 360 Tutor

Reno, NV · Remote

$40/hr

... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

Rhino Tutor

Reno, NV · Remote

$40/hr

... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

Sketchup Tutor

Reno, NV · Remote

$40/hr

... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

Microsoft Office Tutor

Reno, NV · Remote

$40/hr

... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

NPTE Tutor

Reno, NV · Remote

$40/hr

... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Varsity Tutors

Guitar Tutor

Reno, NV · Remote

$40/hr

... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

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Online Helpdesk information

See Reno, NV salary details

$12

$23

$33

How much do online helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for online helpdesk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
More about Online Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Reno, NV? The most popular types of Helpdesk jobs in Reno, NV are:
What are popular job titles related to Online Helpdesk jobs in Reno, NV? For Online Helpdesk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Reno, NV look for? The top searched job categories for Online Helpdesk jobs in Reno, NV are:
Online Helpdesk jobs near you
Infographic showing various Online Helpdesk job openings in Reno, NV as of May 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, and 6% Part Time. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.
IT Helpdesk

IT Helpdesk

Bluetree

Reno, NV • On-site

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.
Bluetree Practice Services is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.
Bluetree's Mission and Vision:
  • Mission: To give people something to smile about, today, and tomorrow.
  • Vision: Changing lives, changing dentistry.

Core Values That Guide Us:
  • Caring: Prioritize the needs of patients, team members, and practices.
  • Creative: Foster innovation and explore better ways to enhance dental care.
  • Credible: Build trust through experience, education, authenticity, and unwavering commitment.
  • Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.
This position is located in Reno, NV and is not a remote position.
Join Our Tech-Savvy Squad! | Full-Time IT Helpdesk Hero Wanted
Bluetree Practice Services - Where Technology Meets Team Spirit
At Bluetree Practice Services, we're not just another workplace-we're a community that cares more. If you're a problem-solver, people-helper, and technology-whisperer, we want YOU to join our fast-growing IT team as a Full-Time Helpdesk Team Member!
We're all about high vibes, cutting-edge tech, and work that actually supports your life-inside and outside the office.
What Makes Bluetree Different?
We're serious about supporting our team, and we're proud to offer perks that go beyond the norm:
Pay Range: $20.00 - $27.00/hr (based on experience)
Full-Time Benefits That Rock:
  • Flexible work/life schedule
  • PTO that grows with you + 6 paid holidays
  • Medical, Dental, Vision - customizable for your needs
  • 401(k) with company match
  • Life Insurance + Disability coverage (short + long-term)
  • Team Member Assistance Program - for you and your family
  • Service & Achievement Recognition
  • Team Discounts (including cell phone perks!)
  • Real growth and promotion opportunities
  • A workplace culture where YOU matter

What You Bring to the Table:
  • 1-5 years of IT experience (or equivalent education)
  • Valid Driver's License (yep, some travel required-up to 50%)
  • Previous onsite tech support experience
  • Experience with VOIP systems, servers, and general IT troubleshooting
  • Any IT certifications = bonus points
  • Clear communicator + team player
  • Detail-oriented and proactive
  • Aligned with our mission, vision, and core values

A Few More Things:
  • This role requires successful completion of a drug screen
  • We strictly follow CDC, OSHA, and ADA guidelines to keep our team safe and healthy

Ready to turn your tech skills into something truly rewarding?
Come feel what it's like to work where your growth matters, your voice is heard, and your well-being comes first.
Apply now and let's build something better-together.
The pay range for this role is:
20 - 27 USD per hour (Bluetree Practice Services)

Apply