Be Seen First
Carson City, NV · On-site
$22/hr
Desktop Infrastructure · ITIL · Udemy IT Help Desk Professional Company Description With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized ...
New
Quick apply
Be Seen First
Carson City, NV · On-site
$22/hr
Desktop Infrastructure · ITIL · Udemy IT Help Desk Professional Company Description With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized ...
New
Reno, NV · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Reno, NV · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Reno, NV · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
Reno, NV · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
Reno, NV · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Sparks, NV · On-site
$16/hr
Watch this video to learn more about the culture here at Online Labels Group! Overview: We are looking for someone to join our Shipping Team to help make sure customers get their custom sticker ...
Sparks, NV · On-site
$16/hr
Watch this video to learn more about the culture here at Online Labels Group! Overview: We are looking for someone to join our Shipping Team to help make sure customers get their custom sticker ...
Reno, NV · Remote
$18 - $40/hr
... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Sparks, NV · On-site
$16/hr
Watch this video to learn more about the culture here at Online Labels Group! Overview: We are looking for someone to join our Shipping Team to help make sure customers get their custom sticker ...
Sparks, NV · On-site
$16/hr
Watch this video to learn more about the culture here at Online Labels Group! Overview: We are looking for someone to join our Shipping Team to help make sure customers get their custom sticker ...
Reno, NV · Remote
$18 - $40/hr
... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Reno, NV · Remote
$18 - $40/hr
... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
$15 - $17.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
New
$15 - $17.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
New
Sun Valley, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Sun Valley, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Sparks, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Sparks, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Incline Village, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Incline Village, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Reno, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Reno, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Reno, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Reno, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Minden, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Minden, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Spanish Springs, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
Spanish Springs, NV · On-site
$200/hr
Since our founding in 2019, we have helped more than 100,000 patients access essential medical treatment, with a primary focus on addiction care, and more attention on weight management, and general ...
$12.70 - $14.62
2% of jobs
$14.62 - $16.54
6% of jobs
$16.54 - $18.46
12% of jobs
$18.99 is the 25th percentile. Wages below this are outliers.
$18.46 - $20.37
17% of jobs
The median wage is $21.91 / hr.
$20.37 - $22.29
16% of jobs
$22.29 - $24.21
16% of jobs
$25.17 is the 75th percentile. Wages above this are outliers.
$24.21 - $26.12
12% of jobs
$26.12 - $28.04
7% of jobs
$28.04 - $29.96
6% of jobs
$29.96 - $31.88
3% of jobs
$31.88 - $33.79
2% of jobs
$12
$23
$33
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
The most popular types of Helpdesk jobs in Reno, NV are:
For Online Helpdesk jobs in Reno, NV, the most frequently searched job titles are:
The top searched job categories for Online Helpdesk jobs in Reno, NV are:
$22/hr
Full-time
Medical, Dental
Posted 2 days ago
New
Job responsibilities
Responsible for providing tier-one network and systems support by answering, responding, and solving customer’s technical requests in a non-scripted environment.
Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.
Maintaining Service Desk request tracking software and utilities, monitoring Service Desk user support and recording and tracking all Service Desk activities.
Assisting with asset management of computers, peripheral devices and printers
Writing customer communications, processes, and other customer-facing documentation.
Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, and drive problem resolution.
Work within an agile project management environment.
Complete assigned work according to the specifications and standards set by the State and the NDOT Desktop Support Manager.
QUALIFICATIONS
Solid knowledge of Service Desk and Customer Support center operations.
Minimum of two (2) years’ hands-on experience troubleshooting various hardware and software products, including, but not limited to: desktops, laptop/tablets, printers, Microsoft Windows, Microsoft Office products, Microsoft Active Directory, wired LAN/WAN, VPN, antivirus, remote access technologies, and mobile devices.
Have a proactive nature with the ability to solve problems.
Be able to work on multiple projects, activities, and tasks, simultaneously.
Have excellent customer service, interpersonal, and communication skills, including the ability to explain technical information to customers, as needed, to effectively train/advise them on information technology issues.
The ideal candidate should have one or more of the following certifications:
· CompTIA A+, CompTIA Network+, CompTIA Security +
· MCSA: Windows 10
· MCSE: Desktop Infrastructure
· ITIL
· Udemy IT Help Desk Professional
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.
Sourced by ZipRecruiter
Recruiting and staffing services
1,001 - 5,000 Employees
Livonia, MI, US
1982
