Denver, CO · On-site
$20.50 - $27.75/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. These positions ...
Denver, CO · On-site
$20.50 - $27.75/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. These positions ...
Chesterfield, VA · On-site
$19 - $25.75/hr
Helpdesk Support Location: Chesterfield, VA Duration: Long Term Onsite work Direct Client Description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for ...
Chesterfield, VA · On-site
$19 - $25.75/hr
Helpdesk Support Location: Chesterfield, VA Duration: Long Term Onsite work Direct Client Description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for ...
Washington, DC · On-site
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
Washington, DC · On-site
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
Phoenix, AZ · On-site
$19.75 - $26.75/hr
Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...
Phoenix, AZ · On-site
$19.75 - $26.75/hr
Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...
Memphis, TN · On-site
$17.75 - $24/hr
We are looking for an experienced Helpdesk Support professional to provide front-line IT support for a logistics center and third-party logistics operations. The ideal candidate will have strong ...
New
Memphis, TN · On-site
$17.75 - $24/hr
We are looking for an experienced Helpdesk Support professional to provide front-line IT support for a logistics center and third-party logistics operations. The ideal candidate will have strong ...
New
Houston, TX · On-site
$19 - $25.75/hr
Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan ...
Houston, TX · On-site
$19 - $25.75/hr
Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan ...
Providence, RI · On-site
$20.25 - $27.25/hr
Syntricate Technologies is seeking Helpdesk and Desktop Support professionals. The role involves providing support for helpdesk and desktop issues to ensure smooth operations for users.
Providence, RI · On-site
$20.25 - $27.25/hr
Syntricate Technologies is seeking Helpdesk and Desktop Support professionals. The role involves providing support for helpdesk and desktop issues to ensure smooth operations for users.
Washington, DC · On-site
$22.75 - $30.50/hr
... Job Title: Sr Helpdesk Location: Washington, DC * Receive customer IT service requests via ... Resolve service tickets or escalate to other support entities as needed and within Service Level ...
Washington, DC · On-site
$22.75 - $30.50/hr
... Job Title: Sr Helpdesk Location: Washington, DC * Receive customer IT service requests via ... Resolve service tickets or escalate to other support entities as needed and within Service Level ...
Houston, TX · On-site
$19 - $25.75/hr
Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan ...
Houston, TX · On-site
$19 - $25.75/hr
Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
Columbus, OH · On-site
$19.25 - $26/hr
Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...
Columbus, OH · On-site
$19.25 - $26/hr
Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...
Trenton, NJ · On-site
$20 - $27/hr
Help Desk Support Location: Trenton, NJ Duration: Long-Term contract Need only Locals Direct Client Description: Help Desk Coordinator will assist customers with computer and application issues to ...
Trenton, NJ · On-site
$20 - $27/hr
Help Desk Support Location: Trenton, NJ Duration: Long-Term contract Need only Locals Direct Client Description: Help Desk Coordinator will assist customers with computer and application issues to ...
Denver, CO · On-site
$20.50 - $27.75/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
Denver, CO · On-site
$20.50 - $27.75/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
$19.75 - $26.75/hr
Job Title : Helpdesk Support Location: Phoenix, AZ Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory management ...
$19.75 - $26.75/hr
Job Title : Helpdesk Support Location: Phoenix, AZ Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory management ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Columbus, OH · On-site
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...
Columbus, OH · On-site
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...
Memphis, TN · On-site
$19.50 - $26.25/hr
... supporting a logistics operation including infrastructure (PC's, printers, scanners, networks) and applications (SAP) Experience working with Office 365 tools (Office, Teams, Delve, etc.) Ability to ...
Quick apply
Memphis, TN · On-site
$19.50 - $26.25/hr
... supporting a logistics operation including infrastructure (PC's, printers, scanners, networks) and applications (SAP) Experience working with Office 365 tools (Office, Teams, Delve, etc.) Ability to ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Helpdesk Support Technician | Network Support Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA Network+, Cisco CCNA |
| Work Environment | Helpdesk, office, remote support | Network infrastructure, data centers, on-site troubleshooting |
| Employer & Industry Usage | IT support companies, corporate IT departments | Telecommunications, large enterprises, data centers |
Helpdesk Support Technicians primarily handle end-user issues, software troubleshooting, and basic hardware support. Network Support Technicians focus on maintaining and troubleshooting network infrastructure, including routers, switches, and servers. While both roles require technical certifications and involve IT environments, Helpdesk Support Technicians typically deal with user-facing problems, whereas Network Support Technicians work on network systems and connectivity issues.
Cities with the most Helpdesk Support Technician job openings:
States with the most job openings for Helpdesk Support Technician jobs include:
For Helpdesk Support Technician jobs, the most frequently searched job titles are:
Denver, CO • On-site
$20.50 - $27.75/hr
Contractor
Re-posted 3 hours ago
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
These positions/resources requested will serve as PEAK Call Center Agents responsible for addressing citizen/client questions related to technical issues accessing and navigating the system. Note that these resources should expect to be taking and resolving incoming client calls up to 90% of the time.
Duties:
Primary Responsibilities include the following:
o Answer incoming calls timely and accurately
o Answers inquires by clarifying desired information, researching, locating and providing information
o Resolves customers issues and concerns
o Creates and maintains knowledge articles
o Provide technical assistance to the customer (Examples)
Password reset
Account information
Case number information
Adobe Reader issues
Brower issues
Technical computer issues
Internet connectivity
PEAK navigation
o Enter information obtained from the call into a customer relationship management tool
o Utilize the IVR/ACD for incoming and outgoing calls
o Follow communication scripts when handling different topics
o Meet personal/team qualitative and quantitative targets
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
All your information will be kept confidential according to EEO guidelines.
