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Helpdesk Support Technician Jobs (NOW HIRING)

Helpdesk Support

Saint Petersburg, FL ยท On-site

$19 - $25.50/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

Helpdesk Support

Phoenix, AZ

$19.75 - $26.75/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

Helpdesk Support

Columbus, OH ยท On-site

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

Helpdesk Support

Washington, DC

$22.75 - $30.50/hr

Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...

Helpdesk Support

New Castle, DE ยท On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...

Helpdesk Support

East Hartford, CT ยท On-site

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role You'll be the frontline of our Help Desk operation, supporting a 24/7 roster and ensuring our enforcement technology stays online, accurate, and ready to deliver prosecutable evidence ...

Helpdesk Support

Loveland, CO ยท On-site

$28/hr

Client Support - Associate Duration: 3 Months (Contract to hire role) Shift Time: 3 days- 8am to 5pm & 2 days- 10am to 7pm (M-F) MWF - 8am-5pm TT- 10am-7pm Location: Loveland, CO, 80538 (Onsite) Pay ...

Helpdesk Support

Chesterfield, VA ยท On-site

$19 - $25.75/hr

Helpdesk Support Location: Chesterfield, VA Duration: Long Term Onsite work Direct Client Description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for ...

helpdesk support

Denver, CO

$20.50 - $27.75/hr

Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...

Helpdesk Support

Phoenix, AZ

$19.75 - $26.75/hr

Job Title : Helpdesk Support Location: Phoenix, AZ Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory management ...

Helpdesk Support

Saint Petersburg, FL ยท On-site

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

... support (via remote access software) Background: 1. 3-5 years technical support experience 2. Corporate desktop / laptop support experience, ideally in a large organisation (1000+ staff) Hard Skills ...

Helpdesk Support

Memphis, TN ยท On-site

$19.50 - $26.25/hr

... supporting a logistics operation including infrastructure (PC's, printers, scanners, networks) and applications (SAP) Experience working with Office 365 tools (Office, Teams, Delve, etc.) Ability to ...

Helpdesk Support

Salt Lake City, UT ยท On-site

$19.25 - $26.25/hr

Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. * Successful candidates should possess technical ...

HelpDesk Support

Denver, CO

$20.50 - $27.75/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. These positions ...

Helpdesk Support

Washington, DC ยท On-site

$23.25 - $31.75/hr

The contractor is required have: 1. At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening ...

Helpdesk Support

Columbus, OH ยท On-site

$19.25 - $26/hr

Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...

Proton IT Helpdesk

Raleigh, NC ยท On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.

Showing results 41-60

Helpdesk Support Technician information

See salary details

$12

$23

$33

How much do helpdesk support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk support technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a helpdesk support technician do?

A Helpdesk Support Technician provides technical assistance and support to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions, often remotely or over the phone. Helpdesk technicians document issues, escalate complex problems to higher-level support, and may also help with software installations and updates. Their goal is to ensure users can efficiently use their technology with minimal disruption.

What are some common challenges helpdesk support technicians face, and how can they overcome them?

Helpdesk Support Technicians often encounter challenges such as managing high ticket volumes, addressing a wide range of technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, it's important to prioritize tasks based on urgency, develop strong troubleshooting and customer service skills, and utilize clear, jargon-free language when assisting users. Staying organized and collaborating with other IT team members can also help ensure timely resolutions and a positive support experience.

What are the key skills and qualifications needed to thrive as a helpdesk support technician, and why are they important?

To thrive as a Helpdesk Support Technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities set standout technicians apart. These skills and qualities are crucial for efficiently resolving user issues and ensuring smooth IT operations within an organization.

What is the difference between Helpdesk Support Technician vs Network Support Technician?

AspectHelpdesk Support TechnicianNetwork Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, office, remote supportNetwork infrastructure, data centers, on-site troubleshooting
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Helpdesk Support Technicians primarily handle end-user issues, software troubleshooting, and basic hardware support. Network Support Technicians focus on maintaining and troubleshooting network infrastructure, including routers, switches, and servers. While both roles require technical certifications and involve IT environments, Helpdesk Support Technicians typically deal with user-facing problems, whereas Network Support Technicians work on network systems and connectivity issues.

Is a helpdesk support technician a stressful job?

Helpdesk support technicians often experience stress due to high call volumes, urgent troubleshooting, and the need to resolve technical issues quickly. The job requires strong communication skills, patience, and the ability to manage multiple tasks under time pressure, which can contribute to a stressful work environment.

What is a helpdesk support technician?

A helpdesk support technician provides technical assistance and support to users experiencing hardware, software, or network issues. They troubleshoot problems, often using remote tools or on-site visits, and may require knowledge of operating systems, common software applications, and customer service skills. Certifications like CompTIA A+ can enhance job prospects in this role.
More about Helpdesk Support Technician jobs

What cities are hiring for Helpdesk Support Technician jobs?

Cities with the most Helpdesk Support Technician job openings:

What states have the most Helpdesk Support Technician jobs?

States with the most job openings for Helpdesk Support Technician jobs include:

Infographic showing various Helpdesk Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Helpdesk Support

krg technology inc

Saint Petersburg, FL โ€ข On-site

$19 - $25.50/hr

Full-time

Re-posted 27 days ago


Job description

Job Description

Job Title : Helpdesk Support

Location: Phoenix, AZ / St. Petersburg, FL

Duration: Contract

Job Description:

Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred).

Break-fix/troubleshooting

Asset/inventory management

Experience in customer support, good communication skill and should be pro-active.

Additional Information

All your information will be kept confidential according to EEO guidelines.


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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