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Internal Helpdesk Support Jobs (NOW HIRING)

Helpdesk Support

Washington, DC ยท On-site

$23.25 - $31.75/hr

The successful candidate will be expected to interface with internal customers and various ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

Helpdesk Support

Albany, NY ยท On-site

$61K - $78K/yr

Helpdesk Support Location: Albany, NY Grade/Classification: 3 (D1) - Para and Entry Level ... internal controls and participate in the review and testing of same. * Undertake special ...

Helpdesk Support

Albany, NY ยท On-site

$61K - $78K/yr

Helpdesk Support Location: Albany, NY Grade/Classification: 3 (D1) - Para and Entry Level ... internal controls and participate in the review and testing of same. * Undertake special ...

Helpdesk Support

Washington, DC ยท On-site

$22.75 - $30.50/hr

Resolve service tickets or escalate to other support entities as needed and within Service Level ... Use internal knowledgebase on every interaction. * Provide knowledgebase content on a weekly basis ...

Collaborate with internal teams and third-party vendors to resolve technical issues. * Prioritize ... Help Desk Support * Technical Support * Service Desk * Troubleshooting * Active Directory

Helpdesk Support Technician

Powell, TN ยท On-site

$20 - $25/hr

Collaborate with internal teams and third-party vendors to resolve technical issues. * Prioritize ... Help Desk Support * Technical Support * Service Desk * Troubleshooting * Active Directory

Description We are seeking a helpdesk support tech to records customer and problem information into ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing ... Follow established ITIL or internal support processes and SLAs * Maintain a strong customer-service ...

... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Description We are seeking a helpdesk support tech to records customer and problem information into ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Helpdesk Support Specialist

Addison, TX ยท On-site

$50K - $65K/yr

They will be using Connectwise ticketing system (internal ticketing system for Alliance) to field ... Skills Windows, Active directory, microsoft office, office 365, Help desk support, Customer service ...

Helpdesk Support Specialist

Chicago, IL ยท Hybrid

$18 - $20/hr

Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Entry Level Helpdesk Support

Irving, TX ยท Hybrid

$16.25 - $18/hr

... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Helpdesk Support Technician

Powell, TN ยท On-site

$20 - $25/hr

Description We are seeking a helpdesk support tech to records customer and problem information into ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Helpdesk Support Specialist

Chicago, IL ยท Hybrid

$18 - $20/hr

Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Entry Level Helpdesk Support

Irving, TX ยท On-site

$16.25 - $18/hr

... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Helpdesk Support Technician

Powell, TN ยท On-site

$20 - $25/hr

Description We are seeking a helpdesk support tech to records customer and problem information into ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Mobile devices and smartphones Skills Desktop, Help desk support, service now, troubleshooting ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

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Internal Helpdesk Support information

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$33

How much do internal helpdesk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for internal helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for Internal Helpdesk Support jobs?

Cities with the most Internal Helpdesk Support job openings:

What are popular job titles related to Internal Helpdesk Support jobs?

For Internal Helpdesk Support jobs, the most frequently searched job titles are:

Helpdesk Support

Washington, DC โ€ข On-site

Infojini Inc
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$23.25 - $31.75/hr

Contractor

Re-posted 20 days ago


Job description

Company Description

Direct Client

Job Description

Title: Helpdesk Analyst (1st Shift)

Duration: 12+ months

Location: Washington, DC

The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential.

The contractor is required have:

1. At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.

3. Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.

5. Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.

7. Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.

9. Strong interpersonal and communication skills who can work with people at various levels of the organization.

HDI or SDI Certification is PREFERABLE

Additional Information

HDI or SDI or A+ certifications nice to have


Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006