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Helpdesk Manager Jobs in Seattle, WA (NOW HIRING)

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$23.75/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

CertaPro Painters

Painter Helper

Tacoma, WA · On-site

$17 - $21/hr

... Helper. If you are looking for immediate work painting homes and commercial buildings, we want to ... will be made by the management of this franchisee. All inquiries about employment at this ...

N C Machinery

Technician Helper

Tukwila, WA

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Tacoma Parts Corporation

Be Seen First

Bilingual Office Manager - English & Russian

Seattle, WA · On-site

$22 - $35/hr

We are looking for a reliable, organized, and professional Bilingual Office Manager who is fluent in both English and Russian to help manage our day-to-day office operations and support our growing ...

Odeko

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Odeko

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

N C Machinery Co.

Technician Helper

Tukwila, WA · On-site

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Equal ...

Baden Sports Inc.

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

Baden Sports Inc

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

Baden Sports Inc

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Seattle, WA

Helpdesk Manager information

See Seattle, WA salary details

$42.8K

$95.7K

$142.2K

How much do helpdesk manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for helpdesk manager in Seattle, WA is $95,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Seattle, WA?

The most popular types of Helpdesk jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Helpdesk Manager jobs?

Cities near Seattle, WA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $95,346 per year, or $45.8 per hour.

Safety Helper

Global 1st Flagship

Bremerton, WA • On-site

$23.75/hr

Full-time

Re-posted 15 days ago

Job description

Here at Global- a 1st Flagship Company (www.globalfirstflagship.com), a woman-owned small business, we believe in Individual Accountability, Growth, Integrity, and Respect. We are a leader in Marine Support Services and Emergency Management. Serving as the Department of Navy's trusted Prime Contractor since 1964, we embark on a thrilling mission, managing, operating, and maintaining the U.S. Navy Inactive Ship fleet across diverse locations, including Norfolk, Philadelphia, Bremerton, California, and Hawaii. The journey begins here, and we invite you to set sail with us and make a real impact in our dynamic and innovative work environment!
Buckle up for an adrenaline-fueled journey on military vessels such as destroyers, aircraft carriers, and an array of other awe-inspiring Navy vessels! Your golden opportunity for an exhilarating career is knocking - are you ready to answer the call?
Buckle up for an adrenaline-fueled journey on military vessels such as destroyers, aircraft carriers, and an array of other awe-inspiring Navy vessels! Your golden opportunity for an exhilarating career is knocking - are you ready to answer the call? The journey begins here - with Global- a 1st Flagship Company, where we are currently looking for a Safety Helper to join our team.
Key Responsibilities:
  • Assist with the repair, clean-up, encapsulation, and removal of hazardous materials such as PACM, PCB, mercury, lead, etc.
  • Support the operation and maintenance of the Hazardous Waste Accumulation Area (HWAA), ensuring compliance with all safety and environmental guidelines.
  • Assist with atmospheric testing to ensure safe personnel entry and hot work in enclosed and confined spaces.
  • Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront inspections for safety hazards.
  • Develop a foundational understanding of safety and environmental compliance, hazardous materials, and waste regulations.
  • Serve as a Safety Observer in training, maintaining alertness to oversee and promote workplace safety.
  • Adhere to corporate core values, policies, and procedures in the execution of all duties.
  • Collaborate effectively with coworkers in a professional manner.

Minimum Requirements:
  • One year of general labor experience in a maritime environment or relevant military experience.
  • Valid state driver's license and eligibility to operate company/government vehicles.
  • Must be medically qualified to wear a negative pressure respirator.

Preferred Qualifications:
  • Experience in safety or hazardous material/hazardous waste handling.
  • Certification or training in any of the following:
  • AHERA Building Inspector Certification
  • 40-hour HAZWOPER Certification (HW42)
  • OSHA 10-hour Maritime Card
  • Certified Asbestos Worker with current Washington State license
  • Shipyard Competent Person (gas-free) certification
  • HWAA Operator (HW49) qualified

Security Clearance:
  • Position requires a Trusted Agent Security Clearance.
  • Must be a US Citizen per Inactive Shipoff Instruction 5500.3B of May 13

Global- a 1st Flagship Company is an E-Verify and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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