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Helpdesk Internship Jobs in Tennessee (NOW HIRING)

Lighting Unlimited

Sales Internship Program

Nashville, TN · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Work alongside experienced sales, operations, and branch leaders who will help you understand how ... Internship dates are June 7, 2027 through August 13, 2027. * You are motivated, curious, and ...

New

Nashville Zoo

Volunteer and Internship Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Title: Volunteer and Internship Manager Department: Education Supervisor: Education ... helping you build a secure future while you make a meaningful impact today. * Generous paid time ...

Nashville Zoo

Volunteer and Internship Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Title: Volunteer and Internship Manager Department: Education Supervisor: Education ... helping you build a secure future while you make a meaningful impact today. * Generous paid time ...

Bluwave

Marketing Internship - Fall 2026

Brentwood, TN · On-site

$15/hr

You will help drive BluWave's engagement efforts with a uniquely targeted audience of private ... This internship is only for students currently enrolled in a marketing, communications, or related ...

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Helpdesk Internship information

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What does a helpdesk internship do?

A helpdesk internship involves providing technical support to users by troubleshooting hardware, software, and network issues. Interns often assist with resolving user problems, documenting solutions, and gaining experience with tools like ticketing systems and remote support software. The role helps develop communication skills and technical knowledge relevant to IT support careers.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the most commonly searched types of Helpdesk jobs in Tennessee?

The most popular types of Helpdesk jobs in Tennessee are:

What are popular job titles related to Helpdesk Internship jobs in Tennessee?

For Helpdesk Internship jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Helpdesk Internship jobs in Tennessee look for?

The top searched job categories for Helpdesk Internship jobs in Tennessee are:

What cities in Tennessee are hiring for Helpdesk Internship jobs?

Cities in Tennessee with the most Helpdesk Internship job openings:

Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in Tennessee as of August 2026, with employment types broken down into 10% Internship, 65% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Sales Internship Program

Lighting Unlimited

Nashville, TN • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Job Description:

At Ferguson, sales is about more than products and transactions. It is about relationships, trust, problem solving, and showing up for customers, communities, and one another. Our Sales Internship Program is designed for students who want to learn how great customer partnerships are built from the ground up while experiencing the culture, teamwork, and career growth that make Ferguson a place associates are proud to be part of.

During this 10-week paid summer internship, you will gain hands-on experience in a local branch, learn directly from experienced sales and operations associates, and see how Ferguson helps make complex customer projects simple, successful, and sustainable. You will be part of a team that values curiosity, accountability, collaboration, and the ability to build meaningful relationships with customers and colleagues.

What You Will Experience

  • Build customer service, product knowledge, sales process, and relationship management skills through real work in a Ferguson branch.

  • Work alongside experienced sales, operations, and branch leaders who will help you understand how we serve customers and support each other as a team.

  • Spend time in the warehouse, counter, inside sales, outside sales, and branch operations to see how every role contributes to the customer experience.

  • Participate in leadership and sales development experiences that connect your learning to Ferguson's business, culture, and values.

  • Contribute to a sales-focused project that gives you an opportunity to solve a real business challenge and present your insights to leaders.

  • Join a one-week immersive experience at our headquarters in Newport News, VA to connect with other interns, network with leaders, and experience Ferguson's culture in action.

Who Thrives Here

  • You are currently pursuing a bachelor's degree in business, marketing, sales, or a related field and are a rising junior or senior.

  • You are available to work 10 consecutive weeks during the summer. Internship dates are June 7, 2027 through August 13, 2027.

  • You are motivated, curious, and willing to learn by jumping in, asking questions, and building relationships.

  • You enjoy working with people and understand that strong communication, follow-through, and trust are central to great customer service.

  • You are comfortable in a fast-paced environment where priorities may change and teamwork matters.

  • You are a real-world problem solver who is willing to roll up your sleeves and understand the business from the ground up.

  • You have basic proficiency with Microsoft Excel, Word, and PowerPoint.

What Ferguson Offers

  • Hands-on experience in sales, customer relationship management, branch operations, and supply chain.

  • Guidance, coaching, and feedback from experienced Ferguson associates and branch leaders.

  • Opportunities to learn from leaders, connect with peers, and build relationships across the business.

  • A midpoint and final evaluation to help you understand your strengths, growth areas, and future career opportunities.

  • Exposure to potential full-time opportunities, including programs such as the Sales Trainee Program.

  • Competitive hourly pay of $22.50 per hour.

  • Additional benefit offerings such as medical, dental, vision coverage, and 401(k).

  • Access to associate-led Business Resource Groups and Ferguson Cares, our community impact program.

Where You Would Work

Our Sales Internship Program is available in:

  • Chicago, IL Metro (Addison, Oak Brook, West Chicago)

  • Chantilly, VA

  • Charlotte, NC

  • Dallas-Fort Worth, TX Metro (Euless, Mansfield)

  • Halethorpe, MD

  • Houston, TX Metro (La Porte)

  • Kansas City, KS, Metro (Lenexa)

  • Boise, ID Metro (Nampa, Meridian)

  • Nashville, TN

  • Phoenix, AZ

  • Los Angeles, CA Metro (Pomona, Santa Ana)

  • Sacramento, CA

  • Tampa, FL

Why This Internship Matters

This internship is a chance to explore a career in sales while learning how Ferguson builds lasting partnerships with customers and develops future talent. Interns who successfully complete the program and demonstrate strong performance may be considered for future opportunities. Please note that a future position may not be in the same location as the internship, so candidates should be open to the possibility of relocation within a region or area where the internship is located.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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