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Helpdesk Internship Jobs in Tennessee (NOW HIRING)

Milosi

Milosi Internship

Hendersonville, TN

$17.50 - $19/hr

Receive mentorship and guidance to help shape your future career path. At Milosi, we offer internship opportunities tailored to individuals passionate about various aspects of landscaping: * Design ...

RJ Young

Internship

Jackson, TN · On-site

... · Help maintain organized documentation and records. · Perform other duties as assigned to support the team. Work Environment This internship opportunity is in a professional office environment.

Axguard LLC

Sales Internship

Nashville, TN · On-site

$30/hr

An incredible support team to help ensure your success! * Competitive compensation and incentives! * If you are hired, we will provide fully furnished housing. * This internship can start in March ...

Global Treks and Adventures

$15.50 - $19.50/hr

This internship offers the opportunity to help conduct field research in Reykjavik Iceland with one of our research teams. This expedition will focus on developing two publications: * Develop the ...

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Helpdesk Internship information

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Tennessee?

The most popular types of Helpdesk jobs in Tennessee are:

What are popular job titles related to Helpdesk Internship jobs in Tennessee?

For Helpdesk Internship jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Helpdesk Internship jobs in Tennessee look for?

The top searched job categories for Helpdesk Internship jobs in Tennessee are:

What cities in Tennessee are hiring for Helpdesk Internship jobs?

Cities in Tennessee with the most Helpdesk Internship job openings:

Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in Tennessee as of August 2026, with employment types broken down into 10% Internship, 65% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Work Ready Internship & Job Development Coordinator

Signal Centers, Inc.

Chattanooga, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Key responsibilities

  • Develop and build relationships with businesses to determine their workforce needs and promote internship and employment opportunities for clients.

  • Perform outreach activities such as calls, emails, and visits to employers to promote the internship and job placement program.

  • Assist clients in developing career plans, assess work readiness, make job referrals and placements, and provide follow-up support to ensure job retention.

Job description

Description
Passionate about connecting people to purposeful careers? Join our Work Ready Team and make a lasting impact!
About This Role:
Work Ready is a dynamic, mission-driven workforce development program transforming the career trajectories of TANF-eligible individuals through job training, paid internships, and intensive case management. We empower participants to build confidence, gain in-demand skills, and secure long-term, stable employment with benefits.
As the Internship & Employment Placement Coordinator, you will be the connector who brings this mission to life-building strong employer partnerships, opening doors to meaningful career pathways, and guiding clients as they move from job-ready to job-secure. This role blends community engagement, coaching, and strategic relationship-building to create life-changing opportunities for individuals.
Qualifications:
  • Must have a Bachelor's degree in Marketing, Public Relations, Business Administration, Career Counseling, Workforce Development, or a related field.
  • Previous Experience with Community Outreach or Job Development Is Desired.
  • Ability to establish and maintain good working relations with local and regional businesses, Chambers of Commerce, Community Agencies & Partners, and underserved populations.
  • Enthusiastic with excellent customer service, interpersonal and communication skills, patience and diplomacy.
  • Must have the ability to collaborate with a diverse workforce.
  • A multi-tasker with the ability to prioritize job duties with minimal supervision.
  • Strong organizational skills with the ability to maintain Case Management notes and data entry requirements.
  • Prior training and experience in ACES/Trauma-Informed Care desired
  • Previous experience working with individuals with barriers to employment desired.

Job Responsibilities:
  • This position will develop and build relationships with businesses to determine their workforce needs and promote internship and employment opportunities for clients.
  • Will place calls, send emails, and perform outreach visits to employers to promote the internship and job placement program
  • Develop a thorough understanding of local workforce trends, needs, emerging and growing industries within the service area of the program through connections with local economic development organizations, Chambers of Commerce, regional industry groups, and others.
  • Work in conjunction with the program staff, assists clients in the development of a Career Plan for the career pathway chosen
  • Assist the Program Director and Employment Specialists of the program with internship development, internship placement, job development, and job placement activities.
  • Interact with local businesses to identify appropriate sites for job shadowing, internships, and job placements for Work Ready clients, and assists in securing appropriate sites
  • Provide services, assessments, counseling and job prep guidance along with case manager and relevant staff to clients; (Barrier Removal: connections to public benefits, interview/workforce attire, transportation (e.g. bus tickets, car repair), Basic skills improvement (digital literacy)
  • Facilitate training, workshops, presentations and meetings for clients or partners (Resume development, Practice Interviewing/Mock Interviews, Networking).
  • Assess client's work readiness, make job referrals, and placements, and provide follow-up to help ensure job retention and continued engagement in support service programs
  • Carry and maintain a caseload of 20-25 participants, providing guidance and resource linkage while maintaining appropriate case notes, conducting necessary assessments, and entering data into the system to track program progress & outcomes.
  • Other duties as assigned.

Core Values/Ethical Conduct:
  • The ability to consistently model our Core Values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork
  • The ability to interact with staff, clients, management, community partners and funders in a respectful and professional manner.
  • The ability to create and embrace new ideas and utilize creative problem solving with an eye to improve services and delivery methods.
  • The ability to work cooperatively with staff, clients, management, funders and community partners.
  • The ability to be wise, accountable, and careful with use of resources and time.
  • The ability to conduct oneself with honesty, reliability, and fairness, holding to our code of ethics.

Working Here:
We believe in supporting our employees and their families as they journey throughout life. Our commitment to our full-time staff includes the following benefits:
  • A competitive benefits package with health, vision, and dental coverage, HSA, Dependent Care FSA, group life insurance, Teladoc (telemedicine), EAP mental health resources, and short & long-term disability options.
  • Up to 4% matching 401(k) employer contribution, plus a 3% base contribution.
  • Generous paid time off to support work-life balance.
  • Employee discounts on paid services

Our culture is important and we've included it in our strategic plan by creating goals which include creating a culture of belonging where everyone has what they need to succeed and thrive and investing in developing the next generation of leaders. Join us in our mission to create a community of lifelong independence, where your contributions are valued, and your professional growth is nurtured. Together, we can make a difference.
Signal Centers is an equal opportunity employer and seeks to affirm the dignity and worth of every person in all that we do. It is, therefore, the policy of the organization to practice and ensure the fair and equitable treatment of all employees and to promote the full realization of this policy through all employment practices.

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