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Helpdesk Engineer Jobs in Atlanta, GA (NOW HIRING)

Judge Group, Inc.

Helpdesk Engineer

Atlanta, GA · On-site

$50K - $55K/yr

A Medical company located in Atlanta is looking for a hybrid Helpdesk Engineer to join their growing organization. A company that is a leader in its field is looking for a Helpdesk Engineer with 1+ ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

As a Tier 1 Engineer, you'll provide first-line technical support, assist clients with common IT ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...

Experity

Staff Engineer - Full Time - Remote

Atlanta, GA · On-site +1

$121K - $161K/yr

Flexibility - Experity is committed to helping team members face the demands of juggling work ... AI-Enabled Engineering * Lead adoption of AI-assisted engineering practices and workflows.

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QA Engineer

Atlanta, GA · On-site

... engineering, helping teammates ship with confidence. Qualifications : Required : • A strong grasp of modern testing methodologies, test design thinking, and the art of finding what others might ...

LangChain, Inc

Deployed Engineer (Atlanta)

Atlanta, GA · On-site

$150K - $250K/yr

We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source ...

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QA Engineer

Atlanta, GA · On-site

Raise the Bar - Champion quality practices across engineering, helping teammates ship with confidence. What You Bring * QA Mindset - A strong grasp of modern testing methodologies, test design ...

AWC

Applications Engineer

Conyers, GA

We partner strategically with many of the world's most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners ...

AWC

Applications Engineer

Atlanta, GA

We partner strategically with many of the world's most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners ...

AWC

Applications Engineer

Atlanta, GA · On-site

We partner strategically with many of the world's most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners ...

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All JobsHelpdesk Engineer JobsHelpdesk Engineer Jobs in Atlanta, GA

Helpdesk Engineer information

See Atlanta, GA salary details

$21.2K

$55.8K

$83.8K

How much do helpdesk engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for helpdesk engineer in Atlanta, GA is $55,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $64,900.00 per year, depending on experience, location, and employer.

What are some common challenges a helpdesk engineer faces, and how can they be addressed?

Helpdesk Engineers often encounter challenges such as handling a high volume of support requests, managing users who may be frustrated, and troubleshooting a wide range of technical issues with varying complexity. Effective time management and prioritization skills are essential to ensure critical issues are resolved promptly. Building strong communication skills and maintaining patience can help in diffusing tense situations and providing clear guidance to users. Additionally, staying current with the latest technologies and internal processes can help streamline problem-solving and improve overall efficiency.

What is the difference between Helpdesk Engineer vs Technical Support Specialist?

AspectHelpdesk EngineerTechnical Support Specialist
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA A+, vendor-specific certifications
Work EnvironmentHelpdesk teams, IT support centers, remote supportCustomer service centers, remote troubleshooting, on-site support
Industry UsageIT departments, tech companies, managed service providersIT service providers, software companies, hardware vendors

Helpdesk Engineers and Technical Support Specialists both assist users with technical issues, often requiring similar certifications and working in support centers. However, Helpdesk Engineers typically handle more complex technical problems and may be involved in network troubleshooting, while Technical Support Specialists focus more on end-user support and product-specific issues.

What are the key skills and qualifications needed to thrive as a helpdesk engineer?

To thrive as a Helpdesk Engineer, you need strong technical troubleshooting skills, a solid understanding of computer systems, networks, and often a relevant IT degree or certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and build trust. These skills and qualities are crucial for ensuring minimal downtime, user satisfaction, and effective technical support within an organization.

What does a helpdesk engineer do?

A Helpdesk Engineer is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to support tickets, diagnose problems, and help resolve technical issues either remotely or in person. Helpdesk Engineers may also assist with installing and configuring IT equipment, maintaining system documentation, and escalating complex issues to higher-level IT staff when necessary. Their goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.
What are popular job titles related to Helpdesk Engineer jobs in Atlanta, GA? For Helpdesk Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Helpdesk Engineer jobs in Atlanta, GA look for? The top searched job categories for Helpdesk Engineer jobs in Atlanta, GA are:
Helpdesk Engineer jobs near you
Infographic showing various Helpdesk Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $55,755 per year, or $26.8 per hour.

Helpdesk Engineer

Judge Group, Inc.

Atlanta, GA • On-site

$50K - $55K/yr

Other

PTO

Posted 25 days ago

Job description

Location: Atlanta, GA Salary: $50,000.00 USD Annually - $55,000.00 USD Annually Description:
A Medical company located in Atlanta is looking for a hybrid Helpdesk Engineer to join their growing organization.
A company that is a leader in its field is looking for a Helpdesk Engineer with 1+ years of experience. In this role you will be working in a team environment directly with clients and internal staff on new projects, site reviews and ongoing support. The right candidate will have experience working in a Windows environment and be comfortable with AD, O365, Virtualization and Cloud technologies to name a few.
This company offers great benefits, PTO, bonus structure and the ability to learn new technology!
To be considered for this role you should have experience with the following:
1+ years of support experience
Windows Server
O365
Cloud Technologies
Virtualization
MSP experience and certifications would be a plus
Interviews are being conducted immediately so feel free to apply or contact Peter Dull at for more information.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

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