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Helpdesk Assistant Jobs in Iowa (NOW HIRING)

Lunchtime Solutions

Substitute Kitchen Helper

Sioux City, IA · On-site

$14.25 - $16.50/hr

  • Retirement

  • PTO

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions, Inc.

Substitute Kitchen Helper

Manning, IA · On-site

$13.75 - $15.75/hr

  • Retirement

  • PTO

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Door Desk Deliveries LLC

DDRO - Helper

Grimes, IA

$18/hr

Why Youll Love Working as a Driver Helper: * Earn $18.00/hr. with additional incentives! * Compelling Benefits: 4% 401k match,paid time off, overtime, paid training, tuition reimbursement,company ...

Team Kline

Residential Plumbing Helper

Des Moines, IA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Plumbing Helper Reports To: Plumbing Foreman Direct Reports: None Join Team Kline ... Key Responsibilities: * Assist with basic plumbing tasks and installations. * Transport and ...

Team Kline

Residential Plumbing Helper

Des Moines, IA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Plumbing Helper Reports To: Plumbing Foreman Direct Reports: None Join Team Kline ... Key Responsibilities: * Assist with basic plumbing tasks and installations. * Transport and ...

Best Buy

Appliance Delivery Helper

Waterloo, IA

$15.50 - $17.75/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Best Buy

Appliance Delivery Helper

Waterloo, IA · On-site

$15.45 - $20.09/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Best Buy

Appliance Delivery Helper

Coralville, IA · On-site

$15 - $20.22/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Best Buy

Appliance Delivery Helper

Coralville, IA

$14.50 - $16.50/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Best Buy

Appliance Delivery Helper

West Des Moines, IA · On-site

$15.50 - $17.75/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Best Buy

Appliance Delivery Helper

Waterloo, IA

$15.50 - $17.75/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

IMKO

Shop Helper

Lawton, IA

$14.75 - $18.50/hr

  • Medical

  • PTO

IMKO is currently hiring Material Handler who can assist with a variety of materials, components, and products. There will be a lot of shop work, there will be some forklift work and material ...

IMKO

Shop Helper

Lawton, IA · On-site

$18/hr

IMKO is currently hiring Material Handler who can assist with a variety of materials, components, and products. There will be a lot of shop work, there will be some forklift work and material ...

Ambank Company

Help Desk Specialist

Sioux Center, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Opportunity Are you someone who enjoys helping others and thrives in a collaborative, problem ... Count On This Role To: * Assist employees with PC hardware, software, and printer issues in a clear ...

Best Buy

Appliance Delivery Helper

Coralville, IA

$14.50 - $16.50/hr

  • Retirement

  • PTO

As an Appliance Delivery Helper, you'll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet ...

Waste Connections Inc

Driver Helper- Queens NY

Royal, IA · On-site

$26/hr

  • Retirement

  • PTO

🚛 Driver Helper - Royal Waste Services 📍 Location: Queens, NY 💵 Pay: $26.00 per hour 🕓 ... Ride along with the driver to assist with customer service * Load refuse bags and bring containers ...

Waste Connections Inc

Driver Helper- Bronx NY

Royal, IA · On-site

$26/hr

  • Retirement

  • PTO

🚛 Driver Helper - Royal Waste Services 📍 Location: Bronx, NY 💵 Pay: $26.00 per hour 🕓 ... Ride along with the driver to assist with customer service * Load refuse bags and bring containers ...

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Travel onsite when necessary to assist with support issues that require a physical presence.

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All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Iowa

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Iowa?

The most popular types of Helpdesk jobs in Iowa are:

What cities in Iowa are hiring for Helpdesk Assistant jobs?

Cities in Iowa with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Substitute Kitchen Helper

Lunchtime Solutions

Sioux City, IA • On-site

$14.25 - $16.50/hr

Full-time

Retirement, PTO

Re-posted 10 days ago

Lunchtime Solutions rating

4.1

Company rating: 4.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

64th of 68 rated caterers

Job description

Substitute Kitchen Helper - Lunchtime Solutions
Location: On-site at Siouxland Christian Schools
Schedule: Monday-Friday Available to work a variable schedule as needed basis.
Lunchtime Solutions is seeking a dependable, team-focused Substitute Kitchen Helper to support our school food service program on an as-needed basis. In this role, you'll step in when regular team members are absent, helping keep meal service running smoothly by assisting with food preparation, serving students, and maintaining a clean and organized kitchen. This is a flexible role that's perfect for someone who enjoys variety, working with different teams, and making a positive impact on students' day.
What You'll Do
  • Fill in at school kitchens when team members are out, helping ensure meal service continues without interruption.
  • Help prep and serve menu items, keep your station stocked, and follow serving-size and special-diet guidelines.
  • Follow simple recipes like fruit and veggie bars or baked goods while keeping kitchen, storage areas, and equipment clean and organized using FIFO.
  • Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace.
  • Communicate supply needs, feedback, and updates to your team and supervisors.
  • Stock and serve items during meal service and help with prep lists and freezer pulls.
  • Adapt to different school locations, teams, and kitchen environments as needed.
  • Jump in where needed from helping teammates, training new team members and assisting when someone is out.

What You Bring
  • Flexibility and willingness to work on an as-needed basis at various school locations.
  • Strong communication skills and the ability to work independently or as part of a team.
  • Ability to follow recipes, measure ingredients, and convert quantities for large batches.
  • Dependability, integrity, and a commitment to excellent customer service.
  • Ability to lift up to 50 lbs and perform frequent standing, bending, twisting, and other physical tasks.

Why You'll Love Working With Us
  • Flexible, as-needed work that fits your availability.
  • Plan for your future with our 401(k) retirement plan
  • Enjoy work life balance with paid time off
  • Eat well enjoy a free, delicious meal every shift.
  • Enjoy your evenings and weekends our Monday-Friday daytime schedule means no late nights, no weekends, and no holidays spent in a kitchen.

Our Values
At Lunchtime Solutions, our success comes from team members who:
  • Take pride in what you do
  • Focus on customer success
  • Be a person of integrity
  • Drive to improve
  • Do it with passion
  • Express gratitude
  • Work as a team
  • Pursue lasting partnerships
  • Embrace a healthy work-life balance

If these values resonate with you, we'd love to meet you!
Lunchtime Solutions performs post offer background investigations prior to starting employment with our company. This background investigation may involve verifying or reviewing any of the following relevant information: criminal convictions and DMV record if appropriate for the position.
Lunchtime Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, religion, national origin, sexual orientation, gender identity, sex, marital status, disability, or status as a U.S. Veteran. EOE-M/F/Disabled/Vet. View Policy

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