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Helpdesk Assistant Jobs in Iowa (NOW HIRING)

Lunchtime Solutions

Kitchen Helper

Manning, IA · On-site

$13.75 - $15.75/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions, Inc.

Kitchen Helper

Huxley, IA · On-site

$14 - $16.25/hr

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Lunchtime Solutions

Kitchen Helper

Sioux City, IA · On-site

$14.25 - $16.50/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions

Kitchen Helper

Huxley, IA · On-site

$14 - $16.25/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Senior Helpers - Central Iowa

CNA

Urbandale, IA · On-site

$16 - $18/hr

Your Impact. - Apply at Senior Helpers Are you a CNA or caregiver looking for a rewarding career where your skills make an impact? Join Senior Helpers and provide compassionate care that helps ...

Lunchtime Solutions, Inc.

Kitchen Helper

Manning, IA · On-site

$13.75 - $15.75/hr

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Senior Helpers - Central Iowa

CNA

Urbandale, IA

$18/hr

Join Senior Helpers and provide compassionate care that helps seniors live safely and independently at home. We're hiring full-time and part-time CNA caregivers in Urbandale, Johnston, Des Moines ...

Lunchtime Solutions

Cashier/Kitchen Helper

Huxley, IA · On-site

$13.50 - $17/hr

Follow cash handling procedures and assist with balancing daily transactions and student accounts ... Help create a friendly, welcoming environment for students and staff while providing excellent ...

Lunchtime Solutions, Inc.

Kitchen Helper

Sioux City, IA · On-site

$14.25 - $16.50/hr

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Lunchtime Solutions, Inc.

Cashier/Kitchen Helper

Huxley, IA · On-site

$13.50 - $17/hr

Follow cash handling procedures and assist with balancing daily transactions and student accounts ... Help create a friendly, welcoming environment for students and staff while providing excellent ...

Exec 1 Aviation

Line Service Technician II

Ankeny, IA · On-site

$15.75 - $18.25/hr

Help assist in snow removal and lawn maintenance. * Help with upkeep of the hangars and grounds. * Perform runway / taxiway FOD checks. * Provide service to aircraft using ground support equipment ...

Vehicle Management Solutions

Highway Helper

Urbandale, IA · On-site

$23/hr

We are seeking a Full Time Highway Helper , to join our team in Des Moines, IA. Shift Hours: Monday ... Works closely with and assist other first responders with incident management. * Maintaining online ...

Vehicle Management Solutions

Highway Helper

Urbandale, IA · On-site

$23/hr

We are seeking a Full Time Highway Helper , to join our team in Des Moines, IA. Shift Hours: Monday ... Works closely with and assist other first responders with incident management. * Maintaining online ...

Lunchtime Solutions

Substitute Kitchen Helper

Storm Lake, IA · On-site

$12.75 - $14.75/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions

Substitute Kitchen Helper

Hinton, IA · On-site

$14.50 - $16.50/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Iowa

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Iowa?

The most popular types of Helpdesk jobs in Iowa are:

What cities in Iowa are hiring for Helpdesk Assistant jobs?

Cities in Iowa with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Teaching Assistant

ChanceLight Behavioral Health, Therapy, & Education

Tabor, IA

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Starting Rate: $17 - $20 /hour based on experience Environment: Special Education Program, Grades K-9
ChanceLight Behavioral Health, Therapy, & Education , a growing, dynamic organization with a social mission to offer hope is seeking a Paraprofessional to join our award-winning Special Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!
If you thrive in a supportive, student-centered, outcome-driven environment, seek a career with genuine purpose, and possess patience, empathy, a positive attitude, and a stellar work ethic - We Should Talk!
As a Paraprofessional , you'll play a vital role in shaping the success of students in Grades K-9 by providing personalized support, supervision and guidance both in the classroom and within the community. Collaborating closely with classroom educators, you'll help assist with implementing each student's Individualized Education Program (IEP), tailoring instruction to their unique learning. Your dedication will help empower students to reach their full potential, building essential skills and confidence along the way.
Responsibilities Include:
  • Collaborating closely with classroom teachers to cultivate a supportive, welcoming, and high-achieving learning environment where all students feel safe and valued.
  • Implementing engaging, individualized instruction and behavioral interventions both on-site and in community settings, aligned with each student's unique goals and objectives.
  • Instructing and closely monitoring students during classroom lessons, ensuring instructional fidelity, and applying targeted strategies to enhance student comprehension and successful course completion.
  • Encouraging individual student growth by consistently tracking progress against established timelines and proactively communicating with classroom teachers regarding students' successes and areas needing additional intervention.
  • Managing student behavior effectively, reinforcing our school's philosophy and policies, and applying consistent disciplinary measures in collaboration with classroom teachers.
  • Supporting and mentoring students facing academic challenges, encouraging personal growth, and assisting them in developing essential community, vocational, leisure, domestic, academic, and social skills.
  • Completing clear, accurate, and timely documentation of student behaviors and performance, reporting meaningful observations, and offering actionable recommendations to relevant staff.
  • Assisting with the preparation of detailed behavioral reports, daily activity logs, and other necessary documentation.
  • Communicating proactively and clearly with students, colleagues, supervisors, and families regarding student needs, achievements, and areas of concern, working in close partnership with teachers and administration.
  • Maintaining strict confidentiality of all student records and information at all times.
  • Participating actively in assurance and accreditation activities, contributing to achieving site performance standards and accreditation requirements.
  • Participating in school-wide, student-parent, and advisory meetings to foster collaborative support networks and positive educational outcomes.
  • Responding positively and constructively to formal and informal feedback, demonstrating continuous professional growth.
  • Performing additional responsibilities as needed to support student success and contribute to the overall effectiveness of our educational community.
Qualifications Required:
  • High school diploma or equivalent w/ passage of basic skills test.
  • Associate degree or higher in education or a closely related field of study preferred.
  • Licensed currently or in the process of obtaining a paraprofessional or similar credential preferred.
  • Ability to obtain and maintain certification in company approved crisis management training.
  • Prior experience providing instruction, guidance and/or support to children; preferably in an alternative, special education and/or behavioral health program setting.
  • Highly skilled in working with children with learning disabilities, autism spectrum disorders, emotional behavioral disorders and/or other related disabilities.
  • Ability to think and act quickly and calmly in an emergency and make independent decisions.
  • Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
  • Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.
  • Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
  • Knowledge of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment.

ChanceLight Behavioral Health, Therapy, & Education is the nation's leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !
Learn more about our history, our mission, and the program services we provide by visiting the link below:
    At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Y our path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!
    Perks and Benefits Include:
    • Comprehensive Medical, Dental and Vision Plans
    • FREE Telehealth and Virtual Counseling Sessions
    • FREE Health Advocacy Services and 24/7 Nurse Line
    • Company Paid Life & Disability Insurance
    • Company Paid Employee Assistance Program
    • Flexible Spending and Health Savings Accounts
    • Personal Protection Insurance Plans
    • Cigna Healthy Pregnancies, Healthy Babies Program
    • Legal Services Insurance
    • Pet Health Insurance
    • Accrual-based Paid Time Off
    • School Hours and Paid Holiday Schedule
    • Extensive Personal and Life Event Paid Leave Policy
    • 401k Retirement Saving Plan
    • Perks at Work Employee Discount Program
    • Opportunities for Growth & Development
    • And So Much More!
    If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future - This Is Your Chance !
    Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!
    Careers, With ChanceLight Work. With Purpose.
    Copyright 2026 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company Benefit plans and eligibility requirements may vary based on role and employment status.
    Education Required
    • High School or better in Diploma or Equivalent
    Preferred
    • Associates or better in Related Field of Study
    Licenses & Certifications Required
    • Ability to Obtain
    • Crisis Prevention Inst
    Preferred
    • Paraprofessional
    Skills Preferred
    • Special Education
    • Assistant Teaching
    • Academic Support
    • Scheduling/Time Management
    • Record Keeping & Reporting
    • Individualized Education Programs (IEP)
    • Crisis Intervention
    • Behavioral Disorders
    • Learning Disabilities
    • Performance Motivation
    • Personalized Instruction
    • Student Coaching/Mentorship
    • Attention to Detail
    • Communication
    • Interpersonal Skills
    • Computer Skills
    • Behavior Intervention Plans - BIP
    • Behavioral Intervention
    • Behavioral Support
    • Emotional Disturbance
    • Autism
    • Middle School Education
    • Elementary Education
    Behaviors Preferred
    • Enthusiastic: Shows intense and eager enjoyment and interest
    • Team Player: Works well as a member of a group
    Motivations Preferred
    • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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