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Helpdesk Assistant Jobs in Iowa (NOW HIRING)

Senior Helpers - Central Iowa

CNA

Urbandale, IA · On-site

$16 - $18/hr

Join Senior Helpers and provide compassionate care that helps seniors live safely and independently at home. We're hiring full-time and part-time CNA caregivers in Urbandale, Johnston, Des Moines ...

Senior Helpers - Central Iowa

CNA

Urbandale, IA · On-site

$18/hr

Join Senior Helpers and provide compassionate care that helps seniors live safely and independently at home. We're hiring full-time and part-time CNA caregivers in Urbandale, Johnston, Des Moines ...

Lunchtime Solutions, Inc.

Kitchen Helper

Sioux City, IA · On-site

$14.25 - $16.50/hr

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Lunchtime Solutions

Kitchen Helper

Sioux City, IA · On-site

$14.25 - $16.50/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions, Inc.

Kitchen Helper

Huxley, IA

$14 - $16.25/hr

Maintain food safety and compliance Follow food‑safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and ...

Lunchtime Solutions

Kitchen Helper

Huxley, IA · On-site

$14 - $16.25/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions

Cashier/Kitchen Helper

Huxley, IA · On-site

$13.50 - $17/hr

Follow cash handling procedures and assist with balancing daily transactions and student accounts ... Help create a friendly, welcoming environment for students and staff while providing excellent ...

Lunchtime Solutions, Inc.

Cashier/Kitchen Helper

Huxley, IA · On-site

$13.50 - $17/hr

Follow cash handling procedures and assist with balancing daily transactions and student accounts ... Help create a friendly, welcoming environment for students and staff while providing excellent ...

Lunchtime Solutions

Cashier/Kitchen Helper

Storm Lake, IA · On-site

$12.25 - $15.50/hr

Follow cash handling procedures and assist with balancing daily transactions and student accounts ... Help create a friendly, welcoming environment for students and staff while providing excellent ...

Proman Skilled Trades

Be Seen First

Electrical Helper / Spotters

Cedar Rapids, IA · On-site

$24/hr

Electrical Helpers / Spotters Cedar Rapids, IA $24/hour Monday - Friday Start Time: 6:15 AM Project ... Serve as a spotter for electrical crews * Assist electricians and supervisors with basic tasks

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

Lunchtime Solutions

Substitute Kitchen Helper

Storm Lake, IA · On-site

$12.75 - $14.75/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Lunchtime Solutions

Substitute Kitchen Helper

Hinton, IA · On-site

$14.50 - $16.50/hr

Maintain food safety and compliance Follow food-safety steps, complete basic logs, assist with production records and help maintain a safe workspace. * Communicate supply needs, feedback, and updates ...

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

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All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Iowa

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Iowa?

The most popular types of Helpdesk jobs in Iowa are:

What cities in Iowa are hiring for Helpdesk Assistant jobs?

Cities in Iowa with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

CNA

Senior Helpers - Central Iowa

Urbandale, IA • On-site

$16 - $18/hr

Full-time, Part-time

Re-posted 25 days ago

Job description

CNA Caregiver Jobs 
A Career with Purpose and Impact

Are you a CNA or caregiver looking for a rewarding career where your skills make an impact? Join Senior Helpers and provide compassionate care that helps seniors live safely and independently at home.

We're hiring full-time and part-time CNA caregivers in Urbandale, Johnston, Des Moines, West Des Moines, Waukee, and surrounding areas. Enjoy flexible scheduling, competitive pay, and a supportive team that values the care you provide.

Why Join Senior Helpers?

  • Competitive pay: $16–$18 per hour

  • Flexible schedules

  • Paid training and professional development

  • Career growth opportunities

  • Supportive team environment

  • Recognized as a Great Place to Work®

What You'll Do

  • Assist with personal care and daily activities

  • Support mobility and routines

  • Provide companionship and emotional support

  • Help create a safe, comfortable home environment

  • Build meaningful relationships with clients and families

What We're Looking For

We're seeking caring, dependable CNAs and caregivers who:

  • Enjoy helping seniors

  • Bring a compassionate, professional attitude

  • Communicate well and work as a team

  • Have CNA, caregiving, or senior care experience

A Career That Matters

At Senior Helpers, your work brings comfort, connection, and peace of mind to seniors and their families every day.

Apply today and join a team where your compassion is valued and your care makes a difference.

Senior Helpers is an Equal Opportunity Employer.