The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Monroe, WA · On-site
$17.17 - $17.25/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Monroe, WA · On-site
$17.17 - $17.25/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mill Creek, WA · On-site
$20.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mill Creek, WA · On-site
$20.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bremerton, WA · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bremerton, WA · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Edmonds, WA · On-site
$18.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Edmonds, WA · On-site
$18.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$20.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$20.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bothell, WA · On-site
$19/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bothell, WA · On-site
$19/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$17.75/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$17.75/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$18.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
$18.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Monroe, WA · On-site
$17.17 - $17.25/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Monroe, WA · On-site
$17.17 - $17.25/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bothell, WA · On-site
$19/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Bothell, WA · On-site
$19/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
IT Service Desk Supervisor
Seattle, WA · Hybrid
$93.16K - $139.71K/yr
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention ... Monitor help desk systems and workflows to identify trends and address recurring issues.
IT Service Desk Supervisor
Seattle, WA · Hybrid
$93.16K - $139.71K/yr
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention ... Monitor help desk systems and workflows to identify trends and address recurring issues.
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Seattle, WA · On-site
$21.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Help Global Service Desk information
See Bothell, WA salary details
$12.36 - $14.95
1% of jobs
$14.95 - $17.54
5% of jobs
$17.54 - $20.13
8% of jobs
$21.53 is the 25th percentile. Wages below this are outliers.
$20.13 - $22.72
19% of jobs
$22.72 - $25.31
16% of jobs
The median wage is $25.38 / hr.
$25.31 - $27.90
19% of jobs
$29.25 is the 75th percentile. Wages above this are outliers.
$27.90 - $30.49
13% of jobs
$30.49 - $33.08
8% of jobs
$33.08 - $35.67
5% of jobs
$35.67 - $38.26
3% of jobs
$38.26 - $40.85
2% of jobs
$12
$26
$40
How much do help global service desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for help global service desk in Bothell, WA is $26.70, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $30.10 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Help Global Service Desk professional, and why are they important?
To excel as a Help Global Service Desk professional, you need strong troubleshooting abilities, familiarity with IT support protocols, and often a relevant IT certification such as CompTIA A+ or ITIL Foundation. Proficiency in ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge of operating systems is typically required. Exceptional communication, patience, and problem-solving skills set top performers apart in this customer-facing role. These skills ensure efficient issue resolution, high user satisfaction, and reliable IT service delivery across global teams.
What are some common challenges faced by professionals working at a Help Global Service Desk, and how can they be managed?
Professionals at a Help Global Service Desk often encounter challenges such as managing high volumes of support requests from diverse time zones, addressing language or cultural differences, and troubleshooting issues remotely. Successfully navigating these challenges requires strong communication skills, adaptability, and effective use of ticketing and collaboration tools. Building technical expertise and staying updated on global company policies also help in providing consistent support, while teamwork and knowledge-sharing with colleagues ensure efficient problem resolution.
What is a Help Global Service Desk?
A Help Global Service Desk is a centralized support function that provides technical assistance and troubleshooting for users across different parts of an organization, often spanning multiple countries or regions. It handles IT-related queries, incidents, and service requests, ensuring that users receive timely support regardless of their location. This global approach helps standardize processes, streamline communication, and provide consistent service quality around the world.
Is CSR an entry level job?
A Customer Service Representative (CSR) role at a Help Global Service Desk is typically considered an entry-level position, often requiring minimal prior experience. It usually involves basic communication skills, problem-solving, and familiarity with help desk tools, making it accessible to those starting their IT or customer service careers.
What is the difference between Help Global Service Desk vs Help Desk Technician?
| Aspect | Help Global Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI-SAT |
| Work Environment | Global, multi-location, 24/7 support | Office-based, local or remote support |
| Employer & Industry | Large corporations, IT service providers | Small to medium businesses, IT support firms |
The Help Global Service Desk typically handles support across multiple locations and time zones, requiring advanced certifications and broader scope. Help Desk Technicians focus on local or specific user issues, often with less complex responsibilities. Both roles require strong customer service skills, but the Global Service Desk involves more coordination and technical expertise.
What are popular job titles related to Help Global Service Desk jobs in Bothell, WA? For Help Global Service Desk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Help Global Service Desk jobs in Bothell, WA look for? The top searched job categories for Help Global Service Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Help Global Service Desk jobs? Cities near Bothell, WA with the most Help Global Service Desk job openings:
$19/hr
Other
Posted 13 days ago
Job description
The Helpdesk Temp assists in supporting computer applications, provides professional client service, and helps maintain a friendly environment that is conducive to advancing education. They assist in resolving technical problems relating to workstations and the use of networked systems. Typical work includes assisting users with log-on errors, printer malfunctions, setup of computers and peripherals, and escalation of more complex problems. Working with other Support Desk staff they support our staff and faculty, and support the ongoing mission and strategic plan of the client.
Responsibilities:
This position is supervised by the Service Desk Lead, who reports to the Assistant Director of Learning and Information Technologies. Work assignments are directed by the Service Desk Lead to meet the needs of the Service Desk Team.
Work with the Service Desk Lead and Service Desk Specialists in providing high quality customer service.
Interact with faculty, staff, and students on the phone, by email, and in person to provide information and resolve technical problems.
Assist faculty's use of classroom instructional technologies.
Create, manage and resolve technical issues in a Helpdesk Ticket Tracking System.
Learn, deploy, and operate software common to Microsoft Windows and Macintosh operating systems.
Provide technical assistance and training to Faculty, Staff, and Students one on one.
Following documented procedures and instructions from Support Specialists, configure, deploy, and support cell phones, tablets, laptops, and other mobile devices.
REQUIREMENTS:
One year of experience involving the use of computerized information systems or equivalent education/experience.
Working knowledge of Modern Windows and Macintosh operating systems and common desktop applications such as Word, Excel, Outlook, and PowerPoint.
Ability to work responsibly with or without direct supervision to accomplish assigned tasks.
Can work with a wide range of individuals and personalities.
Good professional written and oral communications skills.
Willing to learn new software packages and technologies.
DESIRED:
Technical support experience in the Higher Education or Medical industry.
Skills Requested:
Other Details:
Schedule- 50%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm |
Location- Seattle Campus
Estimated Duration of Assignment- 01/29/18 - 04/30/18
Pay: $19 per hour
Responsibilities:
This position is supervised by the Service Desk Lead, who reports to the Assistant Director of Learning and Information Technologies. Work assignments are directed by the Service Desk Lead to meet the needs of the Service Desk Team.
Work with the Service Desk Lead and Service Desk Specialists in providing high quality customer service.
Interact with faculty, staff, and students on the phone, by email, and in person to provide information and resolve technical problems.
Assist faculty's use of classroom instructional technologies.
Create, manage and resolve technical issues in a Helpdesk Ticket Tracking System.
Learn, deploy, and operate software common to Microsoft Windows and Macintosh operating systems.
Provide technical assistance and training to Faculty, Staff, and Students one on one.
Following documented procedures and instructions from Support Specialists, configure, deploy, and support cell phones, tablets, laptops, and other mobile devices.
REQUIREMENTS:
One year of experience involving the use of computerized information systems or equivalent education/experience.
Working knowledge of Modern Windows and Macintosh operating systems and common desktop applications such as Word, Excel, Outlook, and PowerPoint.
Ability to work responsibly with or without direct supervision to accomplish assigned tasks.
Can work with a wide range of individuals and personalities.
Good professional written and oral communications skills.
Willing to learn new software packages and technologies.
DESIRED:
Technical support experience in the Higher Education or Medical industry.
Skills Requested:
Other Details:
Schedule- 50%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm |
Location- Seattle Campus
Estimated Duration of Assignment- 01/29/18 - 04/30/18
Pay: $19 per hour
About Triplenet Technologies
Sourced by ZipRecruiter
TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Seattle, WA, US
Year founded
1997