ZipRecruiter

Log In

1

Help Desk Jobs in Spring, TX (NOW HIRING)

Eclaro

Service Desk Technician

Houston, TX

$19 - $20/hr

Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support role. Strong working knowledge of Microsoft Office / Microsoft 365. Experience supporting Windows and ...

Enchanted Rock Management LLC

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

Bachelor's degree in Information Technology, Computer Information Systems, Computer Science, or equivalent practical experience. * 3-5 years of experience in IT support, service desk, or helpdesk ...

Enchanted Rock Management LLC

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

Bachelor's degree in Information Technology, Computer Information Systems, Computer Science, or equivalent practical experience. * 3-5 years of experience in IT support, service desk, or helpdesk ...

Enchanted Rock

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

Bachelor's degree in Information Technology, Computer Information Systems, Computer Science, or equivalent practical experience. * 3-5 years of experience in IT support, service desk, or helpdesk ...

Bowman Consulting Group, Ltd.

Helpdesk Technician I

Houston, TX · On-site

$19 - $25.75/hr

... desk, or related internship. * Basic knowledge of Windows OS, MS Office, and common business ... We offer competitive compensation, a supportive work environment, and benefits designed to help our ...

NOV, Inc.

Support Center Technician

Houston, TX · On-site

$19.50 - $26.25/hr

Thoroughly document and escalate potential problems via helpdesk support software and phone system ... Experience with Jira service desk * Excellent written and oral communication. * Detail orientated ...

National Oilwell Varco

Support Center Technician

Houston, TX · On-site

$19.50 - $26.25/hr

Thoroughly document and escalate potential problems via helpdesk support software and phone system ... Experience with Jira service desk * Excellent written and oral communication. * Detail orientated ...

Astreya

Service Desk Specialist III

Houston, TX · On-site

$30.12 - $50.19/hr

We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal ...

Gutor

IT Service Desk Level 1 Support

Houston, TX · On-site

$60K - $70K/yr

The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. The Service Desk Level 1 Support role is the primary contact point for end ...

Astreya

Service Desk Specialist III

Houston, TX

$30.12 - $50.19/hr

We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal ...

Gutor

IT Service Desk Level 1 Support

Houston, TX

$60K - $70K/yr

The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. The Service Desk Level 1 Support role is the primary contact point for ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Spring, TX

Help Desk information

See Spring, TX salary details

$11

$20

$30

How much do help desk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and troubleshooting common issues, but Help Desk professionals are still essential for complex problems, customer service, and personalized support. AI tools can enhance efficiency, but human oversight and technical skills remain critical in the role.

What jobs pay 2000 a day?

Help desk jobs typically do not pay $2,000 a day; they usually offer hourly wages or salaries. High-paying roles in the tech or consulting industries, such as specialized IT consultants or project managers, can reach that level with experience and certifications, but these are not standard for help desk positions.

What jobs pay $10,000 a month without a degree?

Help desk roles typically do not pay $10,000 a month without advanced experience or certifications; most support positions offer lower salaries. High-paying tech jobs such as software development, cybersecurity, or cloud engineering often require specialized skills, certifications, or experience but can reach or exceed that income level without a degree. Freelance IT consulting or network administration may also offer high earnings based on expertise and client base.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Spring, TX? The most popular types of Help Desk jobs in Spring, TX are:
What are popular job titles related to Help Desk jobs in Spring, TX? For Help Desk jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Spring, TX look for? The top searched job categories for Help Desk jobs in Spring, TX are:
What cities near Spring, TX are hiring for Help Desk jobs? Cities near Spring, TX with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Spring, TX as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.
Service Desk Technician

Service Desk Technician

Eclaro

Houston, TX

$19 - $20/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals.

If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview: The Service Desk Technician provides first- and second-level technical support for end users across a modern enterprise environment. This role supports Microsoft Office applications, end-user computing devices, mobile platforms, and core infrastructure technologies.

The ideal consultant is hands-on, customer-focused, and eager to expand experience across systems, virtualization, networking, and cloud-managed environments. Responsibilities: End User Support: Provide technical support for Microsoft Office Suite (M365) including Outlook, Word, Excel, Teams, and OneDrive. Troubleshoot and resolve issues related to Windows and macOS desktops and laptops.

Support printers, scanners, and peripheral devices. Diagnose and support tablets and smartphones (Apple iOS and Android). Endpoint & Device Management: Manage and support devices using Microsoft Intune (enrollment, policy enforcement, application deployment).

Perform user onboarding and offboarding, including account provisioning, access changes, and device setup. Assist with endpoint security, patching, and compliance. Systems & Infrastructure Support: Provide basic administration and troubleshooting for Microsoft Windows Server environments.

Support Linux systems (RHEL preferred) including basic command-line troubleshooting. Assist with virtual computing environments, including ProxMox and Scale Computing (preferred). Support VEEAM backup and recovery operations, including job monitoring and basic restores.

Networking & Hardware: Troubleshoot network connectivity issues involving Cisco Meraki and Fortinet network hardware. Support wired and wireless network access, VPN connectivity, and firewall-related issues. Assist senior engineers with infrastructure projects and upgrades.

Documentation & Process: Create and maintain technical documentation, knowledge base articles, and support procedures. Accurately document incidents, requests, and resolutions in the service management system. Follow ITIL-aligned service desk best practices.

Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support role. Strong working knowledge of Microsoft Office / Microsoft 365. Experience supporting Windows and macOS endpoints.

Hands-on experience with PC hardware, printers, scanners, and mobile devices. Familiarity with Intune or other endpoint management tools. Basic understanding of networking concepts (TCP / IP, DNS, DHCP).

Experience with user account management (Active Directory or similar). Strong customer service, communication, and troubleshooting skills. Preferred Skills: Experience with ProxMox or Scale Computing hypervisor environments.

Experience supporting Cisco Meraki and Fortinet networking equipment. Familiarity with VEEAM Backup & Replication. Exposure to Linux (RHEL) administration.

Experience with Windows Server environments. IT certifications (CompTIA A, Network, Microsoft, or equivalent). Strong problem-solving and analytical skills.

Excellent verbal and written communication. Ability to prioritize and manage multiple requests. Desire to learn and grow within IT infrastructure and operations.

Team-oriented with a proactive mindset. Pay Rate: $19 - $20 / Hour If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Ashly Velasco ashly.velasco@eclaro.com 646-357-1236 Ashly Velasco | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Apply