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Help Desk Jobs in Slidell, LA (NOW HIRING)

IT Manager / Architect

New Orleans, LA · On-site

$100K - $145K/yr

Lead the IT Department's daily operations, providing leadership and oversight for help desk, systems administration, infrastructure, and network security functions while ensuring high levels of ...

IT Manager / Architect

New Orleans, LA · On-site

$100K - $145K/yr

Lead the IT Department's daily operations, providing leadership and oversight for help desk, systems administration, infrastructure, and network security functions while ensuring high levels of ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Showing results 21-40

Help Desk information

See Slidell, LA salary details

$11

$20

$29

How much do help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk in Slidell, LA is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.50 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Help Desk jobs in Slidell, LA?

The most popular types of Help Desk jobs in Slidell, LA are:

What are popular job titles related to Help Desk jobs in Slidell, LA?

For Help Desk jobs in Slidell, LA, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Slidell, LA look for?

The top searched job categories for Help Desk jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Help Desk jobs?

Cities near Slidell, LA with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Slidell, LA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,729 per year, or $20.1 per hour.

IT Manager / Architect

Insperity

New Orleans, LA • On-site

$100K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Insperity rating

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

150th of 494 rated business services


Job description

Description & Requirements

IT Manager / Architect

Liberty Bank is seeking an IT Manager / Architect to provide strategic leadership and oversight for the Bank's technology operations, infrastructure, cybersecurity, and enterprise architecture functions. This role is responsible for ensuring the reliability, security, scalability, and performance of the Bank's technology environment while aligning IT initiatives with organizational goals and regulatory requirements. Serving as the CIO's primary delegate for technology operations and infrastructure strategy, the position partners closely with business leaders, vendors, and technology teams to drive innovation, optimize service delivery, strengthen cybersecurity, and support the Bank's continued growth. The ideal candidate combines strong technical expertise, operational leadership, and strategic vision to deliver secure, resilient, and efficient technology solutions that enable business success.

Best-in-Class Benefits and Culture: 

We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation of $100,000 - $145,000 depending on experience, and an extensive benefits package including: 

  • Comprehensive Medical, Dental, Vision, and Life Insurance 
  • Solid Work/Life Balance, including PTO and paid holidays 
  • Financial wellness, including an FSA, 401 (k) and match, Educational Reimbursement, and Life Insurance 
  • Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance 
  • Growth opportunities, including Training and Development and Leadership Development 
  • Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services   

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. 


To thrive, you should have:

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or a related field required; Microsoft Certified: Azure Solutions Architect Expert and CISSP certifications preferred.
  • Proven IT leader with 7+ years of progressive technology experience, including management of infrastructure, cybersecurity, and enterprise technology operations in complex business environments; banking or financial services experience preferred.
  • Strong technical expertise in Microsoft Azure, Microsoft 365, Windows Server, Active Directory, virtualization platforms, enterprise networking, storage solutions, backup technologies, and cloud architecture.
  • Demonstrated ability to design, implement, and support secure, scalable, and highly available enterprise infrastructure environments while driving operational efficiency and business continuity.
  • Skilled in cybersecurity, identity and access management, disaster recovery, infrastructure monitoring, automation, and firewall administration, with a strong understanding of risk management and regulatory compliance requirements.


Your responsibilities as the IT Manager / Architect will include:

  • Lead the IT Department's daily operations, providing leadership and oversight for help desk, systems administration, infrastructure, and network security functions while ensuring high levels of service, system availability, and operational performance.
  • Drive the Bank's infrastructure strategy by designing, implementing, and maintaining secure, scalable, and resilient technology environments, including cloud services, virtualization, networking, storage, identity management, and cybersecurity solutions.
  • Develop and execute technology modernization, cloud adoption, and digital transformation initiatives that enhance operational efficiency, strengthen security, and support the Bank's strategic growth objectives.
  • Direct disaster recovery and business continuity programs by maintaining recovery plans, overseeing testing activities, and implementing resiliency measures to ensure business continuity and regulatory compliance.
  • Establish and enforce IT governance, policies, standards, and best practices while mentoring IT staff, managing departmental performance, and collaborating with business leaders to align technology solutions with organizational goals.

If you are a strategic technology leader with a passion for building secure, resilient, and innovative technology environments, we invite you to apply. This is an opportunity to shape the future of our technology infrastructure, lead critical IT initiatives, and play a key role in supporting the Bank's growth and digital transformation efforts. Join a collaborative organization where your expertise, leadership, and vision will make a meaningful impact on our employees, customers, and communities. Apply today and help drive the next generation of banking technology.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


What Insperity employees say

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Benefits

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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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