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Help Tech Chat Support Jobs in Slidell, LA (NOW HIRING)

Insperity

E-Contact Center Specialist

New Orleans, LA

$79K - $79K/yr

... live chat support. In this role, you will identify customer needs, resolve inquiries, provide ... By providing access to financial tools and services, we help people achieve goals such as ...

Insperity

E-Contact Center Specialist

New Orleans, LA · On-site

$16.25 - $21.50/hr

... live chat support. In this role, you will identify customer needs, resolve inquiries, provide ... By providing access to financial tools and services, we help people achieve goals such as ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Slidell, LA

Help Tech Chat Support information

See Slidell, LA salary details

$23.4K

$37.7K

$57.2K

How much do help tech chat support jobs pay per year?

As of Jul 26, 2026, the average yearly pay for help tech chat support in Slidell, LA is $37,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $40,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Slidell, LA? For Help Tech Chat Support jobs in Slidell, LA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Slidell, LA look for? The top searched job categories for Help Tech Chat Support jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Help Tech Chat Support jobs? Cities near Slidell, LA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Student Worker, IT Help Desk

Student Worker, IT Help Desk

Louisiana Supreme Court

New Orleans, LA • On-site

Part-time

Posted 18 hours ago

Job description

The Louisiana Supreme Court Judicial Administrator's Office is seeking a motivated, self-starting Part-Time Student Worker to join the Court Information Technology Division. This position offers hands-on experience providing first-level technical support for computer hardware, Microsoft Office applications, and other technology needs across various court departments while assisting with general IT and administrative functions under the direction of the Director of IT Services. Candidates must be full-time students at an accredited college or university (minimum 12 undergraduate or 9 graduate credit hours) and be available to work 15-30 hours per week during the academic year, with the opportunity for additional hours during school breaks. Regular work hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. .
  • Supporting PC hardware components, desktop operating system software, and application software (Windows 11, Microsoft Office 365, WordPerfect Office X8, etc.).
  • Monitoring help desk support requests.
  • Providing end user support at various levels of technical and non-technical staff
  • In addition, students may assist the local IT staff with a variety of projects.

Qualifications:
  • Students must have awareness of the PC hardware components, desktop operating system software, application software and some network troubleshooting.
  • Students must have awareness of the PC Industry's current and emerging technology trends and direction, as well as a keen interest in computer-based information systems and technology.
  • Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems as well as can research and understand technical documentation, and an understanding of how to apply various technical resources.
  • Ability to perform tasks such as providing operating systems and application software installations and upgrades, virus protection and eradication.
  • Able to interact effectively with management, staff and other court personnel, and work independently, and/or as part of a team.

Requirements:
You should have a passion for both technology and business and pursue an IT-related undergraduate or graduate degree.
Education & Experience
  • High school degree or equivalent
  • Fulltime student (12 hours) at local College or University

Knowledge & skills
  • General knowledge of Microsoft Windows 11
  • General knowledge of Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook)
  • Must have a strong work ethic, organization skills, the desire to learn and is not afraid to ask questions
  • Ability to maintain confidentiality at all times

Working Conditions
  • Most duties performed in usual office conditions with standard office equipment, computer, copier, printer, fax, and phone.
  • Use of computer terminal requiring frequent mental and visual attention; and able to lift\carry ~50lbs servers\power supply

Benefits to Student Work
  • Gain valuable work experience in a fast paced, dynamic IT department that is common in small to medium size businesses.
  • Provide exposure to determine if IT is the right profession for the candidate (i.e. "is this the right job for me").
  • Providing candidate with a valuable networking opportunity potentially leading to a reference and/or future employment.
  • Exposure to a wide variety of technologies and processes.
  • Opportunity to apply classroom knowledge in a real-world scenario.

Suggested majors
  • Computer science
  • Computer and electrical engineering
  • Information technology
  • Mathematics with a minor in information technology
  • Management information systems
  • Telecommunications

EOE/M/F/V/D

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