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Help Tech Chat Support Jobs in Covington, LA (NOW HIRING)

... live chat support. In this role, you will identify customer needs, resolve inquiries, provide ... By providing access to financial tools and services, we help people achieve goals such as ...

E-Contact Center Specialist

New Orleans, LA · On-site

$16.25 - $21.50/hr

... live chat support. In this role, you will identify customer needs, resolve inquiries, provide ... By providing access to financial tools and services, we help people achieve goals such as ...

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Showing results 1-20

Help Tech Chat Support information

See Covington, LA salary details

$23.2K

$37.4K

$56.8K

How much do help tech chat support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for help tech chat support in Covington, LA is $37,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,300.00 and $40,400.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Covington, LA? For Help Tech Chat Support jobs in Covington, LA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Covington, LA look for? The top searched job categories for Help Tech Chat Support jobs in Covington, LA are:
What cities near Covington, LA are hiring for Help Tech Chat Support jobs? Cities near Covington, LA with the most Help Tech Chat Support job openings:
IT Technician (Level 1 Help Desk)

IT Technician (Level 1 Help Desk)

Zella Technologies, LLC

Hammond, LA • On-site

Full-time

Posted 9 days ago


Job description


About the Role
We are looking for an IT Technician to support technical operations at our Hammond location.
This role blends warehouse responsibilities with Level 1 help desk support, onsite technical
work, and basic cabling.
Key Responsibilities
• Handle shipping/receiving and assist with inventory management
• Provide Level 1 help desk support, including basic troubleshooting of hardware,
software, and network issues
• Perform onsite installs, troubleshooting, and general technical support
• Run and terminate network cabling (e.g., CAT6)
• Assist with various operational and technical tasks as assigned
• Travel occasionally for onsite work at other locations
Requirements
Qualifications
• Experience or familiarity with Level 1 help desk support
• Basic understanding of IT systems, hardware, and troubleshooting
• Experience with cabling or willingness to learn
• Strong problem-solving skills and attention to detail
• Ability to lift and move equipment as needed
• Valid driver's license and ability to travel when required
If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com and please CC: asabdao@zellatech.com