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Help Desk Technician Jobs in Bothell, WA (NOW HIRING)

Uw

Assistant Director of Law IT

Seattle, WA · On-site

Manage up to 2.0 FTE to support classroom technology, instructional activities, and events; assign tasks to Help Desk technicians and supervise the Law IT team when the Director is unavailable ...

Medasource

Field Technician - Everett WA

Everett, WA · On-site

$25 - $35/hr

Field Services Technician I-II Hourly/Salary Compensation Range: $25-35/hour Contract Length ... Skill Set Requirements: * 1+ year of professional Desktop Support, Field Services, Help Desk, or ...

Smart City Networks

Technician I

Seattle, WA

$22/hr

Technician Company Overview Smart City began more than 30 years ago and has evolved into the nation ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs

Smart City Networks

Technician I

Seattle, WA · On-site

$22/hr

Technician Company Overview Smart City began more than 30 years ago and has evolved into the nation ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs Equal ...

Kendall Auto Group

IT Support Specialist

Marysville, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT ... Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting ...

Kendall Automotive Group

IT Support Specialist

Marysville, WA · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT ... Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting ...

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

  • PTO

From technicians and engineers to first responders and service members, they embody the hard work ... help desk, desktop support, or IT support role * Hands-on experience with Windows 10/11 and macOS.

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Help Desk Technician information

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$14

$25

$37

How much do help desk technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk technician in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To thrive as a Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by a relevant associate's degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily operations. Strong communication, patience, and problem-solving abilities set outstanding technicians apart when assisting users. These skills and qualities are vital for efficiently resolving technical issues and ensuring user satisfaction in a fast-paced support environment.

What is the difference between Help Desk Technician vs Technical Support Specialist?

AspectHelp Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, remote and on-site supportCustomer support, remote troubleshooting
Industry UsageIT services, tech companies, corporate ITIT, software, hardware vendors

Help Desk Technicians and Technical Support Specialists often share certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in their typical roles: Help Desk Technicians handle general user issues and provide first-level support, while Technical Support Specialists may handle more specialized technical problems, often requiring deeper technical knowledge.

What are some typical challenges help desk technicians face when supporting remote users, and how can they effectively address them?

Help Desk Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, navigating varied home network setups, and communicating technical solutions to users with different levels of expertise. To address these challenges, technicians frequently use remote access tools, maintain clear and patient communication, and follow structured troubleshooting procedures. Building strong documentation skills and staying up to date with remote support technologies also help ensure efficient problem resolution and user satisfaction.

How much does a help desk technician make a month?

Help desk technicians typically earn between $2,000 and $4,000 per month, depending on experience, location, and certifications. Entry-level roles may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher salaries. Salaries can also vary based on the complexity of support and the size of the organization.

What is a help desk technician?

A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

More about Help Desk Technician jobs

What job categories do people searching Help Desk Technician jobs in Bothell, WA look for?

The top searched job categories for Help Desk Technician jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Help Desk Technician jobs?

Cities near Bothell, WA with the most Help Desk Technician job openings:

Help Desk Technician jobs near you
Infographic showing various Help Desk Technician job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $53,831 per year, or $25.9 per hour.

Desk-side Support Representative

Artech Information System LLC

Kirkland, WA

$20 - $25.50/hr

Full-time

Re-posted 17 hours ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desk-side Support Representative
Location: KIRKLAND, WA-91203
Duration: 1 Year(with possible extension)
Job Description:

Deskside & CTS,

Experience in Windows OS troubleshooting

Experience with retail

Must have a valid driving license

Great Customer service skills

Qualifications

share resume asap

Additional Information

Thanks

Shubham
Technical Recruiter
Artech Information Systems
Contact No: 973-295-4595
shubham.s(at)artechinfo.com


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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