ZipRecruiter

Log In

1

Help Desk Technician Two Jobs in Boca Raton, FL (NOW HIRING)

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL · On-site

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and ... If you have less than 2 years of IT experience, please refrain from submitting your resume*

Mission Hospital

Pharmacy Technician II

West Palm Beach, FL · On-site

$17 - $20.50/hr

As a(an) Pharmacy Technician II with HCA Florida JFK North Hospital you can be a part of an ... Submit your application and help us raise the bar in patient care! We are an equal opportunity ...

previous page

Showing results 41-60

All JobsHelp Desk Technician Two JobsHelp Desk Technician Two Jobs in Boca Raton, FL

Help Desk Technician Two information

See Boca Raton, FL salary details

$12

$21

$32

How much do help desk technician two jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk technician two in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

Are help desk technicians in demand?

Help desk technicians are in steady demand due to ongoing needs for technical support in organizations across various industries. The role often requires troubleshooting skills, knowledge of operating systems, and certifications like CompTIA A+, with employment prospects expected to grow as technology becomes more integral to business operations.

What is a Help Desk Technician Two job description?

A Help Desk Technician Two provides technical support to end-users by diagnosing and resolving hardware, software, and network issues. They often handle more complex problems than entry-level technicians and may assist in training users or documenting solutions, typically working in a fast-paced IT support environment. Strong troubleshooting skills, knowledge of operating systems, and familiarity with ticketing systems are essential for this role.

What is the next step after help desk technician two?

The next step after Help Desk Technician Two is typically advancing to a senior or specialized support role, such as a Systems Administrator or Network Technician, which may require additional certifications like CompTIA Network+ or Microsoft Certified IT Professional. Gaining experience, developing troubleshooting skills, and obtaining relevant certifications can facilitate career progression within IT support roles.

What are popular job titles related to Help Desk Technician Two jobs in Boca Raton, FL?

For Help Desk Technician Two jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Help Desk Technician Two jobs in Boca Raton, FL look for?

The top searched job categories for Help Desk Technician Two jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Help Desk Technician Two jobs?

Cities near Boca Raton, FL with the most Help Desk Technician Two job openings:

Help Desk Technician Two jobs near you
Infographic showing various Help Desk Technician Two job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

IT Help Desk Analyst

Jewish Federation of Palm Beach County

West Palm Beach, FL • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Type
Full-time
Description
Position Summary :
This role involves providing first-hand technical support to users experiencing difficulties with computer applications, networks, and other ITS infrastructure. The analyst will consult with staff to guarantee full functionality of systems and applications, design and test hardware and software based on staff consultations, and document systems and applications. Additionally, the analyst will collaborate with the ITS team to determine suitable hardware and software solutions, assist with audio and visual setups for meetings and events, and maintain detailed records of support issues using the ticketing system.
Essential Duties and Responsibilities :
  • Consult with staff to ensure that systems and applications are fully functioning.
  • Design and/or test systems and/or software based on consultation with staff.
  • Documentation of systems and/or applications.
  • Consult with staff and ITS team to determine appropriate hardware and software solutions.
  • Troubleshoot, train, and assist with all hardware and software.
  • Assist with meetings and events with audio and visual setup and support.
  • Travel to remote locations within Palm Beach County to provide technical services.
  • Provide technical support to users experiencing difficulties with computer applications, networks, and other ITS infrastructure.
  • Communicate with clients to resolve technical issues and ensure personnel can utilize the necessary systems and software.
  • Using the ticketing system, keep detailed records of specific issues they were asked to assist with and update the service tickets.
  • Install, configure, and maintain computer hardware and software.
  • Stay informed about new product releases and trends that may be useful to the company.
  • Other duties as assigned.

Requirements
  • A valid Florida driver's license must be maintained throughout employment and reliable transportation to work.
  • Able to lift 50 pounds or more significantly, as needed.
  • 2-3 years enterprise desktop/infrastructure support experience preferred, and a bachelor's degree in Computer Science and/or applicable technical certifications or equivalent combination of education and experience preferred.
  • Experience with audio/visual equipment is preferred.
  • Experience with cloud-based technology and systems is preferred.
  • Experience with Office365 environment is preferred.
  • Demonstrated proficiency working in Microsoft network environments.
  • Excellent Windows-based PC troubleshooting skills are required.
  • Experience with VOIP phone systems.
  • Experience with Teams/Zoom and/or other teleconference systems.
  • Familiarity with OBS Studio is a plus.
  • Honest and trustworthy and able to build trusted relationships.
  • Self-motivated with a strong sense of ownership.
  • Excellent customer service skills and ability to communicate effectively with people at various levels of technical knowledge.
  • Attention to detail with an organized and methodical approach to work, documenting work in approved organizational systems.
  • Flexible and able to deal with change and a busy workload. Some events will be handled after hours or on the weekend; rotating on-call responsibility is also required.
  • Ability to prioritize workload and work with minimal supervision.

Work Environment
Jewish Federation of Palm Beach County is committed to creating a workplace where employees feel supported, valued, and connected to our mission. Our offices are located in a beautiful facility in West Palm Beach, providing a professional and welcoming environment for both staff and visitors. The building is secured during business hours with dedicated safety personnel to help ensure a safe and supportive workplace.
Federation prioritizes employee well-being and professional growth through a collaborative culture and a dedicated employee wellness program that promotes physical, mental, and emotional health. Employees also benefit from a wide range of professional development opportunities, including in-house courses through Federation University, cross-departmental trainings, conference participation, professional certifications, and involvement in fellowships and leadership cohorts.
Employees of the Federation also enjoy a comprehensive benefits package designed to support health, financial security, and work-life balance, including:Health & Wellness Benefits
  • Comprehensive health coverage including medical, dental, and vision plans
  • Disability and life insurance coverage
  • A dedicated employee wellness program focused on overall well-being

Time Off & Work-Life Balance
  • Generous paid time off
  • Paid Jewish and U.S. holidays
  • Early office closings on Fridays in observance of Shabbat
  • Early closings on many holiday eves

Financial Benefits
  • 401 (k) retirement plan with employer contribution
  • pre-tax benefits including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Pay Rate
We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.
Jewish Federation of Palm Beach County is an Equal Opportunity Employer. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time at Federation's discretion. Employment is at-will, and this job description is not an employment contract. Nothing herein shall be deemed to create in any way whatsoever an employment contract.
Salary Description
$24-$26 per hour

Apply