Help Desk Technician
Reno, NV · On-site
$20 - $27/hr
Our Help Desk Technicians address and resolve technical issues, ensuring that our employees can ... 2 years of solid on-the-job experience including VOIP and Office 365 programs. If you have a ...
Help Desk Technician
Reno, NV · On-site
$20 - $27/hr
Our Help Desk Technicians address and resolve technical issues, ensuring that our employees can ... 2 years of solid on-the-job experience including VOIP and Office 365 programs. If you have a ...
Help Desk Technician (62065)
Reno, NV · On-site
$23.50/hr
The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT. This position is primarily responsible for desktop and laptop ...
Help Desk Technician (62065)
Reno, NV · On-site
$23.50/hr
The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT. This position is primarily responsible for desktop and laptop ...
Help Desk Technician (62065)
Reno, NV · On-site
$23.50/hr
The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT. This position is primarily responsible for desktop and laptop ...
Help Desk Technician (62065)
Reno, NV · On-site
$23.50/hr
The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT. This position is primarily responsible for desktop and laptop ...
IT Help Desk Technician - Vegas
Las Vegas, NV · On-site
$20/hr
High School Diploma, GED, or equivalent experience * 1-2 years of IT or technical support ... Join us and help advance a mission-driven cooperative culture built on innovation and industry ...
Quick apply
IT Help Desk Technician - Vegas
Las Vegas, NV · On-site
$20/hr
High School Diploma, GED, or equivalent experience * 1-2 years of IT or technical support ... Join us and help advance a mission-driven cooperative culture built on innovation and industry ...
Service Desk Associate II - Hybrid schedule Job Locations US-NV-Las Vegas Job Category Information ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
Service Desk Associate II - Hybrid schedule Job Locations US-NV-Las Vegas Job Category Information ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
The User Support II will troubleshoot and repair a variety of systems across the organization that ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
The User Support II will troubleshoot and repair a variety of systems across the organization that ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
OverviewThe User Support II will troubleshoot and repair a variety of systems across the ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
OverviewThe User Support II will troubleshoot and repair a variety of systems across the ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
IT Support Technician II
Las Vegas, NV · On-site
$20.75 - $28.25/hr
Job Summary The IT Support technician II provides hardware and software support to users of the ... Associate's degree with experience in a computer help desk environment or the equivalent ...
Quick apply
IT Support Technician II
Las Vegas, NV · On-site
$20.75 - $28.25/hr
Job Summary The IT Support technician II provides hardware and software support to users of the ... Associate's degree with experience in a computer help desk environment or the equivalent ...
IT Support Technician II
Las Vegas, NV · On-site
$20.75 - $28.25/hr
Job Summary The IT Support technician II provides hardware and software support to users of the ... Associate's degree with experience in a computer help desk environment or the equivalent ...
IT Support Technician II
Las Vegas, NV · On-site
$20.75 - $28.25/hr
Job Summary The IT Support technician II provides hardware and software support to users of the ... Associate's degree with experience in a computer help desk environment or the equivalent ...
IT Support Technician II
Las Vegas, NV · On-site
$20.50 - $28.25/hr
Experience in a help desk setting * Windows OS Management * Active Directory Account Administration * Desktop and client management through tools such as SCCM, Dell KACE, GFI Lansweeper * IT Asset ...
IT Support Technician II
Las Vegas, NV · On-site
$20.50 - $28.25/hr
Experience in a help desk setting * Windows OS Management * Active Directory Account Administration * Desktop and client management through tools such as SCCM, Dell KACE, GFI Lansweeper * IT Asset ...
Exp: 2+ Years Visa: USC Rate: $20/hr Duration: Lon-Term The help desk analyst''s role is to provide information, assistance, training, and technical support to end-users regarding the use of ...
Exp: 2+ Years Visa: USC Rate: $20/hr Duration: Lon-Term The help desk analyst''s role is to provide information, assistance, training, and technical support to end-users regarding the use of ...
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Helpdesk Support Technician
Henderson, NV · On-site
$19 - $22/hr
We are looking for a skilled and personable IT Technician to join our team. If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve ...
Quick apply
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Helpdesk Support Technician
Henderson, NV · On-site
$19 - $22/hr
We are looking for a skilled and personable IT Technician to join our team. If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve ...
Be Seen First
Helpdesk Support Technician
Henderson, NV · On-site
$19 - $22/hr
We are looking for a skilled and personable IT Technician to join our team. If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve ...
Quick apply
Be Seen First
Helpdesk Support Technician
Henderson, NV · On-site
$19 - $22/hr
We are looking for a skilled and personable IT Technician to join our team. If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve ...
User Support II
Las Vegas, NV · On-site
Overview The User Support II will troubleshoot and repair a variety of systems across the ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
User Support II
Las Vegas, NV · On-site
Overview The User Support II will troubleshoot and repair a variety of systems across the ... Experience as a help desk technician or customer support role. * A tech-savvy individual with a ...
1669 - Help Desk Network Administrator
$90K - $120K/yr
Provide 24/7/365 Tier 2 Help Desk support in a shift work environment. * Ability to conduct in-depth log analysis and root cause isolation. * Ability to troubleshoot layer 2 switching and layer 3 ...
1669 - Help Desk Network Administrator
$90K - $120K/yr
Provide 24/7/365 Tier 2 Help Desk support in a shift work environment. * Ability to conduct in-depth log analysis and root cause isolation. * Ability to troubleshoot layer 2 switching and layer 3 ...
IT Help Desk Analyst
Las Vegas, NV · On-site
Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
IT Help Desk Analyst
Las Vegas, NV · On-site
Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
1669 - Help Desk Network Administrator
Indian Springs, NV · On-site
$90K - $120K/yr
Provide 24/7/365 Tier 2 Help Desk support in a shift work environment. * Ability to conduct in-depth log analysis and root cause isolation. * Ability to troubleshoot layer 2 switching and layer 3 ...
Quick apply
1669 - Help Desk Network Administrator
Indian Springs, NV · On-site
$90K - $120K/yr
Provide 24/7/365 Tier 2 Help Desk support in a shift work environment. * Ability to conduct in-depth log analysis and root cause isolation. * Ability to troubleshoot layer 2 switching and layer 3 ...
IT Help Desk Analyst
$20 - $25/hr
Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
Quick apply
IT Help Desk Analyst
$20 - $25/hr
Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
A technology services provider is seeking a Service Desk Agent who provides customer service ... Candidates should have 2 to 5 years of relevant experience, a strong customer service background ...
A technology services provider is seeking a Service Desk Agent who provides customer service ... Candidates should have 2 to 5 years of relevant experience, a strong customer service background ...
Low Voltage Technician II
Reno, NV · On-site
$20.75 - $28.25/hr
The Communications Technician II must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s). * The Communications Technician II ...
Low Voltage Technician II
Reno, NV · On-site
$20.75 - $28.25/hr
The Communications Technician II must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s). * The Communications Technician II ...
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$20 - $27/hr
Other
Retirement, PTO
Posted 13 days ago
Job description
WHAT YOU’LL BE DOING
The Help Desk Technician, based at our Corporate Headquarters in Reno, Nevada, is a pivotal role in delivering exceptional technical support to our users. You will be working in a dynamic team environment in a modern, clean office. Our Help Desk Technicians address and resolve technical issues, ensuring that our employees can efficiently utilize computer systems, software, and hardware.
Reporting to our IT Infrastructure Manager, you’ll primarily work with a talented team of Computer Support Specialists and Systems Administrators within our infrastructure department. You will work with computer users throughout the company and outside vendors.
A highlight of your day-to-day will include:
- Hardware/Software Installations: Set up and install cables, operating systems, software, hardware, and peripheral equipment, following design or installation specifications; enter commands and observe system functioning to verify correct operations and detect errors.
- Support Requests: Resolve software or hardware operation issues; guide users through troubleshooting procedures and develop troubleshooting scripts.
- Record Keeping: Record daily data communication transactions, problems, remedial actions taken, and installation activities.
- Team Collaboration: Collaborate with the infrastructure team to analyze, modify, and test computer systems and programs based on users and system specifications. Prepare evaluations of software or hardware and recommend improvements or upgrades.
- Security Awareness: Maintain a secure IT environment, fostering a culture of security consciousness within the company.
- Customer Service: Provide professional communication and excellent customer service when interacting with both internal and external stakeholders.
WHO WE ARE LOOKING FOR
You’re enthusiastic and motivated in a fast-paced environment. You have demonstrated knowledge of IT security practices and a commitment to maintaining a secure IT environment. You’re a lifelong learner with a combination of formal education (CompTIA A+ certification preferred) and 1 - 2 years of solid on-the-job experience including VOIP and Office 365 programs. If you have a passion for IT, troubleshooting expertise, and the skills to provide top-notch technical support, we want to hear from you.
We’re open to individuals who aren’t just looking for their next job, they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company who will invest in you. In our culture – everyone matters.
ALL ABOUT JENSEN INFRASTRUCTURE
Much like you, our founder, Don Jensen was looking for a way to support his family, so he started his Company in 1968. Since founded, we’ve been supporting communities across Nevada, California, Arizona, Washington, Missouri, and Hawaii.
Jensen Infrastructure likely has an impact on your daily life. We build culverts to take water away from your neighborhoods, underground utility boxes to hold cables, and manholes to allow workers access to the sewers deep below the roads we drive on. And that’s just a small sample of what we do at Jensen on a daily basis.
When you work at one of Jensen’s many locations, you will enjoy the close relationships and camaraderie of a small company while being part of a larger, well-established, growing company.
We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process.
If there is an offer, the salary presented will consider several factors including, but not limited to, geographical location, a candidate’s experience, education, skills, licensure and certifications, training, and internal equity. Base pay is just one piece of the total rewards program offered by Jensen Infrastructure. Eligible roles also qualify for a comprehensive benefits package including 401(k) with match, PTO, and paid holidays.