ZipRecruiter

Log In

1

Help Desk System Administrator Jobs in Springfield, MA

Hatfield Rally House

Front Desk Welcome Staff

Hatfield, MA · On-site

$14.25 - $18.25/hr

You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall ... Comfortable with computers, reservation systems, and payment processing * Strong communication and ...

TEKsystems

Infrastructure Engineer

Hartford, CT · Hybrid

$144K - $170K/yr

... storage, virtualization, and endpoint systems. 15% Administer and troubleshoot hybrid ... Help research and choose a new hypervisor now that Broadcom is changing things up. Logistics: In ...

New

TEKsystems

Infrastructure Engineer

Hartford, CT · Hybrid

$144K - $170K/yr

... storage, virtualization, and endpoint systems. 15% Administer and troubleshoot hybrid ... Help research and choose a new hypervisor now that Broadcom is changing things up. Logistics: In ...

New

Russian School of Mathematics

Office Administrator

Simsbury, CT · On-site

$18.25 - $25/hr

The primary responsibility of this position is to provide exceptional customer service, front desk ... Help with special projects as assigned and needed. Qualifications: * Highly organized and motivated ...

The Russian School of Math

Office Administrator

Simsbury, CT · On-site

$18.25 - $25/hr

The primary responsibility of this position is to provide exceptional customer service, front desk ... Help with special projects as assigned and needed. Qualifications: * Highly organized and motivated ...

MP Systems Inc

Office Administrator

Enfield, CT · On-site

$18.25 - $25/hr

MP Systems is an OEM manufacturer of accessories for the CNC industry, designing rugged and ... members to help provide the best customer service to our customers. The Office Admin works ...

New

Dennis Group

Contracts Administrator I

Springfield, MA · On-site

$75K - $95K/yr

Help ensure adherence to internal contracting policies and procedures. Support the department by ... Maintain insurance tracking logs and documentation systems. Support pre-qualification of new ...

Dennis Group

Contracts Administrator I

Springfield, MA · On-site

Help ensure adherence to internal contracting policies and procedures. * Support the department by ... Maintain insurance tracking logs and documentation systems. * Support pre-qualification of new ...

previous page

Showing results 41-60

All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Springfield, MA

Help Desk System Administrator information

See Springfield, MA salary details

$34.4K

$55.7K

$76.2K

How much do help desk system administrator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for help desk system administrator in Springfield, MA is $55,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $65,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Springfield, MA? For Help Desk System Administrator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Help Desk System Administrator jobs in Springfield, MA look for? The top searched job categories for Help Desk System Administrator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Help Desk System Administrator jobs? Cities near Springfield, MA with the most Help Desk System Administrator job openings:
Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,726 per year, or $26.8 per hour.

Front Desk Welcome Staff

Hatfield Rally House

Hatfield, MA • On-site

$14.25 - $18.25/hr

Other

Re-posted 16 days ago

Job description

As Front Desk Staff, you'll be the first point of contact for members and guests. You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer experience. We're looking for friendly, reliable, and somewhat tech-savvy team players who are passionate about sports, fitness, and excellent service. **

**Key Responsibilities

  • Greet and check in members and guests in a friendly, professional manner
  • Answer phones, respond to emails, and provide information about programs, bookings, and memberships
  • Assist with court reservations, event sign-ups, and POS transactions
  • Keep the front desk and lobby area clean and organized
  • Open or close the facility depending on shift assignment
  • Monitor activity and enforce facility rules and safety policies
  • Support staff and coaches during events, clinics, and tournaments
  • Assist with basic administrative duties as assigned
  • Make sure locker rooms/bathrooms are clean and picked up. No major cleaning responsibilities, though.

Qualifications

  • Customer service or front desk experience preferred
  • Comfortable with computers, reservation systems, and payment processing
  • Strong communication and problem-solving skills
  • Friendly, team-oriented, and dependable
  • Ability to multitask in a busy environment
  • Must be able to work flexible hours, including evenings and weekends
  • Must be 18 years or older

Bonus if You Have

  • Experience in a sports or recreation environment
  • Knowledge of tennis or pickleball
  • CPR/First Aid certification (or willingness to get certified)

Apply