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Help Desk Support Jobs in Appleton, WI (NOW HIRING)

Ontech Talent

Be Seen First

Technical Consultant

Oshkosh, WI · On-site

$55K - $75K/yr

Implement network systems to support communication between all departments * Provide technical ... Previous experience in help desk and or IT consulting or other related fields * Fundamental ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$13 - $16/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of ...

Catalpa Health, Inc.

Client Support Specialist

Appleton, WI · On-site

$17.50 - $23.75/hr

Wellness program providing additional resources to help our team members maintain a healthy work ... Greeting clients and completing registration processes at front desk. * Answering incoming ...

Menasha Corporation

HR Services Specialist

Neenah, WI

... by supporting employees and HR partners throughout the organization. This role thrives in a fast ... Document and manage cases within the Help Desk system, ensuring consistent, complete, and compliant ...

Menasha Corporation

HR Services Specialist

Neenah, WI · On-site

... by supporting employees and HR partners throughout the organization. This role thrives in a fast ... Document and manage cases within the Help Desk system, ensuring consistent, complete, and compliant ...

PCRK Group

Front Desk Sales Associate

Appleton, WI · On-site

$15/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a ...

PCRK Group

Front Desk Sales Associate

Appleton, WI · On-site

$15/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a ...

PCRK Group

Front Desk Sales Associate

Green Bay, WI · On-site

$13 - $16.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a ...

Massage Envy PCRK

Front Desk Sales Associate

Appleton, WI · On-site

$15/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a ...

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Help Desk Support information

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$33

How much do help desk support jobs pay per hour?

As of May 29, 2026, the average hourly pay for help desk support in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are popular job titles related to Help Desk Support jobs in Appleton, WI? For Help Desk Support jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Help Desk Support jobs in Appleton, WI look for? The top searched job categories for Help Desk Support jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Help Desk Support jobs? Cities near Appleton, WI with the most Help Desk Support job openings:
Help Desk Support jobs near you

Front Desk Receptionist & Local Communication Support

Barry Wehmiller Group

Green Bay, WI

$14.50 - $18.75/hr

Full-time

Posted 8 days ago

Job description

About Us:

BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dunnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

The Front Desk Receptionist & Local Communications Support role serves as the first point of contact for visitors, customers, and team members at the Green Bay campus and plays a key role in supporting sitelevel communications. This position represents BarryWehmiller's peoplecentric culture through a professional, welcoming, and serviceoriented presence while also assisting with internal communications, site events, and administrative coordination.

This role requires excellent interpersonal skills, strong attention to detail, and the ability to manage multiple priorities in a dynamic environment

Key Responsibilities

  • Front Desk & Visitor Experience
  • Greet, welcome, and direct visitors, customers, and team members in a professional and hospitable manner
  • Serve as the primary point of contact for all incoming calls and route inquiries appropriately
  • Notify internal contacts of visitor arrivals and assist with onsite guest coordination
  • Maintain the reception area, common areas, and conference spaces to ensure a professional and welcoming environment
  • Coordinate meeting room logistics including room setup, catering, badges, and materials
  • Support customer visits, leadership meetings, and site events, including logistics and scheduling support

Local Communications Support

  • Assist with creation, coordination, and distribution of sitelevel communications (e.g., announcements, signage, posters, internal updates)
  • Support local leadership and Administrative Services with internal communication needs aligned to broader Converting and BarryWehmiller messaging
  • Help maintain digital and physical communication boards for the Green Bay site
  • Coordinate communication related to site events, celebrations, and milestones
  • Partner with Corporate or Platform Communications teams as needed to ensure alignment and consistency

Administrative & General Support

  • Provide administrative support to the Administrative Services team as needed
  • Assist with event planning for onsite and offsite meetings, celebrations, and employee engagement initiatives
  • Maintain office supplies, badges, and receptionrelated resources
  • Support mail distribution, shipments, and visitor materials
  • Perform other duties as assigned in support of site operations and team member experience

Education & Experience

  • High school diploma or equivalent required
  • Minimum of 2 years of experience in a front desk, receptionist, customer service, administrative, or conciergestyle role
  • Experience supporting communications, events, or administrative services is preferred

Other:

  • Onsite role based at the Green Bay campus
  • Regular interaction with visitors, leaders, and team members
  • Occasional flexibility in schedule to support meetings or site events

#LI-JS1


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

BW Converting

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