$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Scranton, PA · On-site
$58K - $62K/yr
The role of the Help Desk Technician is to assist internal and external customers who are ... Maintains a high degree of customer service for all support queries and adhere to all service ...
Scranton, PA · On-site
$58K - $62K/yr
The role of the Help Desk Technician is to assist internal and external customers who are ... Maintains a high degree of customer service for all support queries and adhere to all service ...
Kansas City, MO · On-site
$50K - $60K/yr
Conduct operations in support of the Enterprise Service Desk. * Execute scripts and answer calls ... help desk, helpdesk, technical support, it support, i.t. support, information technology ...
Kansas City, MO · On-site
$50K - $60K/yr
Conduct operations in support of the Enterprise Service Desk. * Execute scripts and answer calls ... help desk, helpdesk, technical support, it support, i.t. support, information technology ...
Washington, DC · On-site
$34/hr
The Service Desk Technician - Senior provides technical support for customers who experience ... At least five (5) years of experience in the following: • Providing help desk support for the ...
Washington, DC · On-site
$34/hr
The Service Desk Technician - Senior provides technical support for customers who experience ... At least five (5) years of experience in the following: • Providing help desk support for the ...
Waterloo, IA · On-site
ExemptPosition SummaryThe IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service, operational excellence, and continuous improvement of IT support ...
Quick apply
Waterloo, IA · On-site
ExemptPosition SummaryThe IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service, operational excellence, and continuous improvement of IT support ...
$18.75 - $25.50/hr
A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that ...
$18.75 - $25.50/hr
A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that ...
Valencia, CA · On-site
$17.25 - $22/hr
Experience working in a Help Desk, Service Desk, or Technical Support environment. * Ability to manage multiple priorities in a fast-paced support setting. Benefits: * 401(k) matching * Dental ...
Quick apply
Valencia, CA · On-site
$17.25 - $22/hr
Experience working in a Help Desk, Service Desk, or Technical Support environment. * Ability to manage multiple priorities in a fast-paced support setting. Benefits: * 401(k) matching * Dental ...
Serve as the ultimate escalation point for Tier II help desk support by validating complex ... discovered via service desk operations. * Proven experience working with automated system ...
Serve as the ultimate escalation point for Tier II help desk support by validating complex ... discovered via service desk operations. * Proven experience working with automated system ...
Dahlgren, VA · On-site
$57K - $61K/yr
Provide Help Desk support to end users experiencing hardware, software, network connectivity ... Receive, document, track, prioritize, and resolve incidents and service requests using an ...
Quick apply
Dahlgren, VA · On-site
$57K - $61K/yr
Provide Help Desk support to end users experiencing hardware, software, network connectivity ... Receive, document, track, prioritize, and resolve incidents and service requests using an ...
Fairless Hills, PA · On-site
$19.25 - $26/hr
Help Desk Support Technician II Location: Fairless Hills, PA (Fully On-Site) Industry Leading ... CompTIA Network+ certification (preferred) * 3-5 years of IT support experience (Service Desk ...
Fairless Hills, PA · On-site
$19.25 - $26/hr
Help Desk Support Technician II Location: Fairless Hills, PA (Fully On-Site) Industry Leading ... CompTIA Network+ certification (preferred) * 3-5 years of IT support experience (Service Desk ...
Washington, DC · On-site +1
Manage user accounts and provide Help Desk Administration and User Support through the Service Desk. * Troubleshoot workstations, workstation operating systems, hardware, software, and workstation ...
Washington, DC · On-site +1
Manage user accounts and provide Help Desk Administration and User Support through the Service Desk. * Troubleshoot workstations, workstation operating systems, hardware, software, and workstation ...
Teaneck, NJ · On-site
$33/hr
Overview Interstate Waste Services is the most progressive and innovative provider of solid waste ... This position provides a first line of helpdesk support to all company employees, assisting them ...
Teaneck, NJ · On-site
$33/hr
Overview Interstate Waste Services is the most progressive and innovative provider of solid waste ... This position provides a first line of helpdesk support to all company employees, assisting them ...
Washington, DC · On-site
$22.75 - $30.75/hr
... desk support for end users Respond to service desk tickets, phone calls, emails, and walk-up ... Help Desk/Desktop Support experience in an enterprise environment Experience supporting Windows 10 ...
Washington, DC · On-site
$22.75 - $30.75/hr
... desk support for end users Respond to service desk tickets, phone calls, emails, and walk-up ... Help Desk/Desktop Support experience in an enterprise environment Experience supporting Windows 10 ...
Golden, CO · On-site
$25 - $31/hr
Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... Must be very customer service oriented, enjoy working with users to solve their issues over the ...
Quick apply
Golden, CO · On-site
$25 - $31/hr
Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... Must be very customer service oriented, enjoy working with users to solve their issues over the ...
Los Angeles, CA · On-site +1
We are an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
Los Angeles, CA · On-site +1
We are an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
... support personnel * Drive continuous improvement initiatives focused on efficiency, service quality ... Help Desk, Service Desk, or Technical Support leadership experience * Experience managing ...
Quick apply
... support personnel * Drive continuous improvement initiatives focused on efficiency, service quality ... Help Desk, Service Desk, or Technical Support leadership experience * Experience managing ...
Washington, DC Provides onsite Service Desk support at National Defense University, staffing the help desk in support of the day-to-day operations and support of IT applications. The minimum ...
Washington, DC Provides onsite Service Desk support at National Defense University, staffing the help desk in support of the day-to-day operations and support of IT applications. The minimum ...
Louisville, KY · On-site
$20 - $24/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Quick apply
Louisville, KY · On-site
$20 - $24/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
$19.50 - $26.75/hr
Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years ... Skype one round only : 2 to 5 years in a Technical Voice Support/Service Desk environment in a ...
$19.50 - $26.75/hr
Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years ... Skype one round only : 2 to 5 years in a Technical Voice Support/Service Desk environment in a ...
Romeoville, IL · On-site
$20.50 - $27.50/hr
Job Summary Reporting to the End User Services Manager, the IT Service Desk Support I provides first-line technical support to end users. This position helps maintain HellermannTyton's IATF16949 ...
Romeoville, IL · On-site
$20.50 - $27.50/hr
Job Summary Reporting to the End User Services Manager, the IT Service Desk Support I provides first-line technical support to end users. This position helps maintain HellermannTyton's IATF16949 ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
Cities with the most Help Desk Service Desk Support job openings:
States with the most job openings for Help Desk Service Desk Support jobs include:
For Help Desk Service Desk Support jobs, the most frequently searched job titles are:
Dallas, TX
$70K - $80K/yr
Full-time
Re-posted 10 days ago
A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting.
Duties & ResponsibilitiesTechnical Support & Troubleshooting
Provide advanced support for Windows 10/11 desktop environments
Troubleshoot and maintain Windows Server 2016 and 2019 systems
Diagnose and resolve networking and connectivity issues
Interpret system and event logs to identify root causes and implement solutions
Respond to and resolve escalated support tickets requiring deeper technical expertise
Systems Monitoring & Incident Response
Monitor RMM and alerting systems to proactively address performance or security concerns
Follow documented procedures to remediate alerts and system issues
User & Infrastructure Support
Manage new user setup, onboarding, and account provisioning
Install and configure network equipment and related infrastructure
Support LAN/WAN environments, including maintenance and troubleshooting
Deploy and support network hardware
Facility & Peripheral Systems Support
Provide support for integrated systems such as access control, security devices, lighting, and HVAC connectivity
Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician, IT Support Analyst, or Service Desk Technician
Experience with firewall and network administration, specifically SonicWall and/or Meraki
Working knowledge of troubleshooting desktops, servers, and network infrastructure
Strong customer service orientation with a professional and approachable demeanor
Excellent written and verbal communication skills, including the ability to explain technical concepts clearly
Dependable and self-motivated with a strong sense of accountability
Eagerness to continue learning and expanding technical expertise
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Carlsbad, CA, US
2019
