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It Support Help Desk Service Desk Jobs (NOW HIRING)

JobsMight, Inc.

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Help Desk Desktop Support (PART TIME)

Chicago, IL · On-site

$20 - $30/hr

... Help Desk, Service Desk, Desktop Support, IT Support, or Technical Support . * Strong ... troubleshooting and problem-solving skills. * Experience supporting Microsoft 365 / Office 365 ...

PIPESTONE

IT Service Desk Lead

Brandon, SD · On-site

$65K - $80K/yr

PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll ...

PIPESTONE

IT Service Desk Lead

Pipestone, MN · On-site

PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll ...

Fawkes IDM

IT Service Desk Supervisor

Washington, DC · On-site

$110K - $130K/yr

Providing information and recommendations regarding IT Service Desk staffing levels to the Director ... user support; 3+ years supervisory experience in a Help Desk or Service Desk environment.

Revel Staffing

IT Help Desk Specialist

Boston, MA

$80K - $110K/hr

Active HIPAA compliance credential or training required. 1+ year of IT help desk, service desk, technical support, or related experience preferred. Basic understanding of Windows, email, user ...

Cayuse Holdings

Help Desk Field Technician

Edison, NJ · On-site

$40 - $50/hr

Qualifications Qualifications & Skills: * 8+ years of experience in IT support, help desk, or field service roles. * Strong troubleshooting skills with Windows OS, Active Directory, Office 365, and ...

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It Support Help Desk Service Desk information

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How much do it support help desk service desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it support help desk service desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for It Support Help Desk Service Desk jobs?

Cities with the most It Support Help Desk Service Desk job openings:

What states have the most It Support Help Desk Service Desk jobs?

States with the most job openings for It Support Help Desk Service Desk jobs include:

What are popular job titles related to It Support Help Desk Service Desk jobs?

For It Support Help Desk Service Desk jobs, the most frequently searched job titles are:

Infographic showing various It Support Help Desk Service Desk job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, 11% Part Time, and 45% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk / Service Desk Analyst III

Birmingham, AL • On-site

4pconsultinginc
See more jobs at 4pconsultingincexternal

$19.25 - $26.25/hr

Contractor

Re-posted 25 days ago

Job description

Position:  Help Desk / Service Desk Analyst III  

Location:  600 18th St N, Birmingham, AL 35203
Duration:  3 Years

Client:      Southern Company Services
 

Job Summary

Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline technical support and serve as the primary point of contact for IT incidents and service requests in a 24x7 Technology Service Desk environment. The ideal candidate will combine exceptional customer service with strong technical troubleshooting skills to resolve hardware, software, network, and application issues while ensuring a positive end-user experience.

Key Responsibilities

  • Provide first-level technical support for hardware, software, network, and application issues.
  • Respond to service requests and incidents via phone, email, and ticketing systems.
  • Troubleshoot Windows, desktop, printer, network, and telecommunications issues.
  • Document incidents, resolutions, and technical solutions accurately.
  • Coordinate with Infrastructure, Application Support, and Workplace Support teams.
  • Escalate complex issues and monitor incidents through resolution.
  • Ensure compliance with IT policies, procedures, and SOX controls.
  • Deliver exceptional customer service in a fast-paced support environment.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1–3 years of IT Help Desk or Service Desk experience.
  • Strong knowledge of Windows operating systems, desktop hardware, networking (LAN/WAN), and Microsoft Office.
  • Experience with IT ticketing systems (Remedy experience preferred).
  • Excellent troubleshooting, communication, and customer service skills.
  • Ability to prioritize multiple tasks and work independently.

Preferred Skills

Help Desk • Service Desk • Windows 10/11 • LAN/WAN • Active Directory • Microsoft Office • Remedy • IT Support • Desktop Support • Network Troubleshooting • Customer Service • Incident Management • Technical Support • Ticketing Systems