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Help Desk Password Reset Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

... support, password resets, and access-related requests. • Document incidents, requests, and ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

New Fathom

IT Support Technician I

Bend, OR · On-site

$25 - $34.25/hr

... help desk calls and provide basic support and troubleshooting, such as password resets, printer configurations, break\/ fix instructions, ticket routing and escalation to higher levels of support.

PURE SERENITY MASSAGE LLC

Receptionist

Saint Helens, OR · On-site

$15.70 - $18/hr

Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Our clients come to us to reset, heal, and feel taken care of. We're looking for someone who ...

Pure Serenity Massage LLC

Receptionist

Saint Helens, OR · On-site

$16.75 - $21.50/hr

Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Our clients come to us to reset, heal, and feel taken care of. We're looking for someone who ...

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All JobsHelp Desk Password Reset JobsHelp Desk Password Reset Jobs in Oregon

Help Desk Password Reset information

See Oregon salary details

$15

$25

$37

How much do help desk password reset jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk password reset in Oregon is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.46 per hour, depending on experience, location, and employer.

What does a help desk password reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.

What are the key skills and qualifications needed to thrive as a help desk password reset specialist?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What are some common challenges faced in a help desk password reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

Is help desk password reset a good entry-level IT job?

Help desk password reset roles are typically considered entry-level IT positions that require basic technical skills and customer service abilities. They often serve as a starting point for IT careers, providing experience with troubleshooting, ticketing systems, and common software tools. These roles can lead to more advanced IT positions with additional certifications and skills development.

What job can I get after help desk password reset?

After gaining experience in help desk password reset, you can pursue roles such as IT support specialist, technical support technician, or desktop support analyst. These positions often require knowledge of troubleshooting, operating systems, and remote support tools, and may lead to further certifications like CompTIA A+ or Network+.

What are popular job titles related to Help Desk Password Reset jobs in Oregon?

For Help Desk Password Reset jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Help Desk Password Reset jobs in Oregon look for?

The top searched job categories for Help Desk Password Reset jobs in Oregon are:

What cities in Oregon are hiring for Help Desk Password Reset jobs?

Cities in Oregon with the most Help Desk Password Reset job openings:

Help Desk Password Reset jobs near you

IT Support Technician

MetroSys

Cottage Grove, OR • On-site

$20 - $25/hr

Full-time

Re-posted 2 days ago

Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

Apply