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Help Desk Manager Jobs in Tulsa, OK (NOW HIRING)

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Technical Support Analyst II

Tulsa, OK · Remote

... from Help Desk I staff. * Assist with installation, configuration, and maintenance of desktop systems and applications. * System Administration Assistance * Support user account management ...

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$18/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$15/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$15/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$15/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

Atrium Hospitality

Front Desk Associate

Tulsa, OK · On-site

$14.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Tulsa, OK · On-site

$14.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Manage incoming and outgoing correspondence as needed. * Support office staff with various clerical ... We help clients get work done more efficiently and economically, without compromising quality.

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Showing results 21-40

All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Tulsa, OK

Help Desk Manager information

See Tulsa, OK salary details

$34.3K

$76.5K

$113.7K

How much do help desk manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for help desk manager in Tulsa, OK is $76,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $91,300.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Tulsa, OK?

The most popular types of Help Desk jobs in Tulsa, OK are:

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For Help Desk Manager jobs in Tulsa, OK, the most frequently searched job titles are:

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The top searched job categories for Help Desk Manager jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Help Desk Manager jobs?

Cities near Tulsa, OK with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,524 per year, or $36.8 per hour.

Front Desk Attendant - Hammer Center

Oral Roberts University (ORU)

Tulsa, OK • On-site

$11.75 - $15.25/hr

Full-time

Posted 21 days ago

Job description

ABOUT ORU

Oral Roberts University is a Christian University located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered University, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.

OVERVIEW - FULL TIME

To provide support to all patrons entering the Armand Hammer Student Alumni Center (AHASC) and offer general Concierge services.

RESPONSIBILITIES
  1. Ensure the Hammer Front Desk is staffed at all times. Greet all persons entering the building.
  2. Manage all aspects of front desk communications. Answer patron questions, check out game items and inventory supplies, handle deliveries, and perform other front desk duties.
  3. Help solve problems between students and other patrons.
  4. Monitor building use and report any problems to the Front Desk Supervisor, Building Manager, and Executive Director.
  5. Offer the best customer service to students, parents, and other patrons at all times.
  6. Occasionally work at other Concierge desks or events as needed.
  7. Learn the Maximo campus work order system and enter dorm and facility work orders.
  8. Assist the Concierge office and events in peak times.
  9. Cross-train for other Concierge desks and duties.
  10. Other various duties as assigned by supervisors.
COMPETENCIES

EDUCATION: Requires a High School diploma or GED.

EXPERIENCE/SKILLS/ABILITIES: Previous clerical and customer service experience helpful. Must have excellent interpersonal, organizational, and multitasking skills. Must be personable and able to meet and greet customers with a cheerful attitude. Must be knowledgeable of information needed to accurately answer questions about the facility and be detail-oriented. The ability to make decisions and act effectively in stressful situations is required. Must have basic computer knowledge; experience with Microsoft Word and Excel is helpful.

Must maintain a high level of confidentiality of information.

Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its procedures

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.

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