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Remote Help Desk Jobs in Tulsa, OK (NOW HIRING)

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Provide occasional support to remote users and field personnel Qualifications: * 1-3 years of IT support, help desk, desktop support, or related experience * Experience supporting Windows operating ...

System One

Technical Support Analyst II

Tulsa, OK · Remote

... help desk roles. * Strong knowledge of Windows and/or macOS environments, Microsoft Office, and common business applications. * Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote ...

TalentBurst, Inc.

Epic Application Analyst

Tulsa, OK · On-site +1

Provide tier-2 support of application incidents reported through the help desk. Maintain up to date ... Ability to travel to remote work sites as needed. Required Skills & Experience: One (1) year of ...

Wing Assistant

Sales Development Representative

Tulsa, OK · Remote

$40K - $50K/yr

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Wing Assistant

Sales Development Representative

Tulsa, OK · On-site +1

$40K - $50K/yr

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

This is a Remote position. * The schedule for this position is based on company requirements for ... This position requires the ability to sit and work at a desk for extended periods of time, using a ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

This is a Remote position. * The schedule for this position is based on company requirements for ... This position requires the ability to sit and work at a desk for extended periods of time, using a ...

Addison Group

MSP Technician I

Tulsa, OK · Remote

$45K - $50K/yr

Our client is seeking an MSP Technician I to provide onsite and remote support for local business customers. This role is ideal for a technically minded professional who enjoys troubleshooting ...

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Remote Help Desk information

See Tulsa, OK salary details

$11

$21

$30

How much do remote help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote help desk in Tulsa, OK is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Tulsa, OK? The most popular types of Help Desk jobs in Tulsa, OK are:
What are popular job titles related to Remote Help Desk jobs in Tulsa, OK? For Remote Help Desk jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in Tulsa, OK look for? The top searched job categories for Remote Help Desk jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Remote Help Desk jobs? Cities near Tulsa, OK with the most Remote Help Desk job openings:
Remote Help Desk jobs near you
Infographic showing various Remote Help Desk job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,982 per year, or $21.1 per hour.

Helpdesk Technician

Addison Group

Tulsa, OK • Remote

$20 - $24/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Job Title: Helpdesk Technician

Industry: Oil & Gas

Location: Tulsa, OK

Assignment Type: Direct Hire

Pay: $20-24/hr

Work Schedule: Monday-Friday, 8am-5pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company: Our client is a privately held company in the energy services industry with a long-standing reputation for operational excellence. Headquartered in Tulsa, they operate across multiple states and have an IT team that supports both office staff and field-based operations.

Job Description: A growing Oklahoma-based organization is seeking an IT Support Technician to join its small, collaborative IT team. This is an excellent opportunity for someone early in their IT career who enjoys hands-on technical support and wants to make a direct impact across the organization.

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an upcoming office relocation. You'll work closely with the Director of IT and gain exposure to a wide range of technologies in a fast-paced environment.

Key Responsibilities:

  • Serve as the first point of contact for end-user technical support via phone, email, remote support, and in person
  • Troubleshoot and resolve hardware, software, printer, and connectivity issues
  • Support Windows workstations, Microsoft Office applications, and user devices
  • Perform Active Directory administration, including password resets, account unlocks, and user account maintenance
  • Install, configure, deploy, and maintain desktops, laptops, printers, and peripherals
  • Assist with workstation setup, equipment moves, and office relocation activities
  • Support employee onboarding and offboarding, including equipment provisioning and account setup
  • Document support activities and maintain IT knowledge base articles
  • Escalate complex technical issues to senior IT staff when appropriate
  • Provide occasional support to remote users and field personnel

Qualifications:

  • 1–3 years of IT support, help desk, desktop support, or related experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Working knowledge of Active Directory, including user account administration
  • Experience with desktop, laptop, printer, and peripheral setup and troubleshooting
  • Strong customer service, communication, and problem-solving skills
  • Ability to prioritize multiple support requests in a fast-paced environment
  • Willingness to learn new technologies and take on a variety of technical responsibilities
  • Ability to lift and move computer equipment up to 40 pounds