ZipRecruiter

Log In

1

Senior Help Desk Analyst Jobs in Tulsa, OK (NOW HIRING)

GDH

Help Desk Anlayst

Tulsa, OK · On-site

$20 - $27/hr

Provide in-person, desk-side, and remote technical support to end users. * Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices. * Assist with imaging and ...

Senior Star

Helpdesk Support Specialist II

Tulsa, OK · On-site

Resolve escalated help desk tickets that exceed Level 1 support capabilities * Troubleshoot ... At Senior Star, we believe support roles make a direct impact on the daily experience of our ...

Senior Star

Helpdesk Support Specialist II

Tulsa, OK · On-site

Senior Star is an organization focused on delivering exceptional experiences through technology ... Responsibilities : • Resolve escalated help desk tickets that exceed Level 1 support capabilities ...

Vast Bank

IT SUPPORT ANALYST I

Tulsa, OK

Log, track, and document all support requests in the help desk ticketing system, ensuring timely ... The IT Support Analyst I regularly interacts with employees and customers who may be experiencing ...

Vast Bank

IT SUPPORT ANALYST I

Tulsa, OK · On-site

Log, track, and document all support requests in the help desk ticketing system, ensuring timely ... The IT Support Analyst I regularly interacts with employees and customers who may be experiencing ...

QuikTrip

Senior Treasury Analyst

Tulsa, OK · On-site

Mentor and develop Treasury staff, helping build a stronger, more capable team What You'll Bring ... The Sr. Treasury Analyst monitors, analyzes and forecasts trends related to funding, liquidity ...

QuikTrip

Senior Treasury Analyst

Tulsa, OK

Mentor and develop Treasury staff, helping build a stronger, more capable team What You'll Bring ... The Sr. Treasury Analyst monitors, analyzes and forecasts trends related to funding, liquidity ...

Dover Corporation

Senior Financial Analyst

Tulsa, OK · On-site

$75K - $93.40K/yr

As part of Dover Corporation, we help redefine what is possible within the Climate & Sustainability Technologies segment. Make a difference. Visit swepgroup.com. Job Title: Senior Financial Analyst ...

Dover Corporation

Senior Financial Analyst

Tulsa, OK · On-site

$75K - $93.40K/yr

As part of Dover Corporation, we help redefine what is possible within the Climate & Sustainability Technologies segment. Make a difference. Visit swepgroup.com. Job Title: Senior Financial Analyst ...

Dover Corporation

Senior Financial Analyst

Tulsa, OK

$78.10K - $97.30K/yr

As part of Dover Corporation, we help redefine what is possible within the Climate & Sustainability Technologies segment. Make a difference. Visit swepgroup.com. Job Title: Senior Financial Analyst ...

next page

Showing results 1-20

People also search for

All JobsSenior Help Desk Analyst JobsSenior Help Desk Analyst Jobs in Tulsa, OK

Senior Help Desk Analyst information

See Tulsa, OK salary details

$48.9K

$100.3K

$130.2K

How much do senior help desk analyst jobs pay per year?

As of May 28, 2026, the average yearly pay for senior help desk analyst in Tulsa, OK is $100,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $125,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Help Desk Analyst, and why are they important?

To thrive as a Senior Help Desk Analyst, you need advanced troubleshooting skills, a strong understanding of IT systems, and experience with customer support, often backed by a relevant degree or certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (such as ServiceNow or Jira), remote support tools, and enterprise software is typically required. Outstanding communication, patience, and a customer-centric attitude are crucial soft skills for resolving complex issues and mentoring junior staff. These competencies ensure timely resolution of technical problems, high user satisfaction, and efficient IT support operations.

What are some common challenges Senior Help Desk Analysts face when supporting a large organization, and how can they effectively manage these challenges?

Senior Help Desk Analysts in large organizations often encounter challenges such as handling high ticket volumes, balancing urgent requests, and supporting a wide range of technologies. Effective time management, prioritization skills, and staying updated with the latest tools and processes are essential for success. Collaborating closely with other IT teams and maintaining clear communication with end-users can also help resolve complex issues efficiently and ensure a positive support experience.

What does a Senior Help Desk Analyst do?

A Senior Help Desk Analyst provides advanced technical support and troubleshooting for computer systems, software, and hardware issues within an organization. They handle complex user problems, mentor junior support staff, and may help develop support procedures and documentation. Additionally, they often serve as an escalation point for issues that cannot be resolved by entry-level help desk technicians. Their goal is to ensure users experience minimal downtime and maintain productivity by quickly resolving IT-related issues.

What does a senior service desk analyst do?

A senior help desk analyst provides advanced technical support to users, troubleshooting hardware, software, and network issues. They often mentor junior staff, document solutions, and may handle escalated problems using tools like ticketing systems and remote support software.

What is the highest salary for service desk analyst?

The highest salary for a Senior Help Desk Analyst can reach up to $70,000 to $90,000 annually, depending on experience, certifications, and location. Senior analysts with specialized skills in IT support, network troubleshooting, and customer service may earn higher compensation, especially in high-demand markets.

What is the difference between Senior Help Desk Analyst vs Help Desk Technician?

AspectSenior Help Desk AnalystHelp Desk Technician
Required CertificationsCompTIA A+, HDI-SCA, ITILCompTIA A+, HDI-SCA (preferred)
Work EnvironmentCorporate IT support, enterprise environmentsHelp desk, technical support centers
Employer & Industry UsageLarge organizations, IT service providersSmall to medium businesses, IT support firms
Common Search & ComparisonHigher-level troubleshooting, escalationBasic support, issue resolution

The Senior Help Desk Analyst typically handles more complex issues, provides mentorship, and escalates problems when necessary. Help Desk Technicians focus on resolving common technical issues and providing first-level support. The senior role requires more experience and certifications, often working in larger organizations, while the technician role is more entry-level and widespread across various business sizes.

What are the most commonly searched types of Help Desk Analyst jobs in Tulsa, OK? The most popular types of Help Desk Analyst jobs in Tulsa, OK are:
What are popular job titles related to Senior Help Desk Analyst jobs in Tulsa, OK? For Senior Help Desk Analyst jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Senior Help Desk Analyst jobs in Tulsa, OK look for? The top searched job categories for Senior Help Desk Analyst jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Senior Help Desk Analyst jobs? Cities near Tulsa, OK with the most Senior Help Desk Analyst job openings:
Senior Help Desk Analyst jobs near you
Infographic showing various Senior Help Desk Analyst job openings in Tulsa, OK as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $100,330 per year, or $48.2 per hour.
Information Technology - Help Desk Analyst

Information Technology - Help Desk Analyst

CommunityCare

Tulsa, OK • On-site

$17.75 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Help Desk Support Specialist

Responsible for maintaining and supporting the help desk and new systems including network installations, personal computers support and maintenance, and infrastructure development.

Key Responsibilities:
  • Maintain help desk.
  • Perform network administration including the installation and configuration of new personal computers.
  • Research new technologies and developmental tools and recommend their implementation.
  • Provide support to users in the resolution of software and hardware problems, including the development of training materials and conduct user training.
  • Install and maintain electronic information processing equipment.
  • Evaluate hardware and software alternatives available to users and recommend appropriate choices.
  • Requires physically lifting and moving equipment short distances.
  • Required to be on call as needed.
  • May be contacted by phone, and/or email. May receive up to 3-4 calls a week.
  • Perform other duties as assigned.
Qualifications:
  • Knowledge of LAN/WAN networking systems and concepts.
  • Proficient in Microsoft software.
  • Knowledgeable with WAN connectivity.
  • Excellent hardware and software troubleshooting skills.
  • Successful completion of Health Care Sanctions background check.
  • Excellent problem solving and organization skills.
  • Ability to communicate technical information to users in concise understandable terms.
  • Must be able to maintain and preserve information of a highly confidential nature.
  • Ability to work as a team member in a high paced environment.
  • Possess strong oral and written skills.
Education/Experience:
  • Associates degree in Computer Science or Engineering discipline OR equivalent course work at a technical school or similar.
  • A+ Certification.
  • Minimum 2 years related systems experience preferred.
  • N+ Certification.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Apply