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Entry Level Help Desk Analyst Jobs in Tulsa, OK (NOW HIRING)

... IT support or help desk role (internship or entry-level experience acceptable). * Basic ... The IT Support Analyst I regularly interacts with employees and customers who may be experiencing ...

... IT support or help desk role (internship or entry-level experience acceptable). * Basic ... The IT Support Analyst I regularly interacts with employees and customers who may be experiencing ...

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You won't be behind a desk; you'll be learning by doing, developing communication skills, and ... Customer-facing or sales experience is helpful, not required Company Description Our team is all ...

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You won't be behind a desk; you'll be learning by doing, developing communication skills, and ... Customer-facing or sales experience is helpful, not required Company Description Our team is all ...

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Entry Level Help Desk Analyst information

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$32

How much do entry level help desk analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk analyst in Tulsa, OK is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.57 per hour, depending on experience, location, and employer.

What Does an Entry Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.
What are the most commonly searched types of Help Desk Analyst jobs in Tulsa, OK? The most popular types of Help Desk Analyst jobs in Tulsa, OK are:
What are popular job titles related to Entry Level Help Desk Analyst jobs in Tulsa, OK? For Entry Level Help Desk Analyst jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Tulsa, OK look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Entry Level Help Desk Analyst jobs? Cities near Tulsa, OK with the most Entry Level Help Desk Analyst job openings:
Infographic showing various Entry Level Help Desk Analyst job openings in Tulsa, OK as of May 2026, with employment types broken down into 57% Full Time, 35% Part Time, 4% Temporary, and 4% Contract. Highlights an 78% Physical, and 22% Remote job distribution, with an average salary of $45,740 per year, or $22 per hour.
Information Technology - Help Desk Analyst

Information Technology - Help Desk Analyst

CommunityCare

Tulsa, OK • On-site

$17.75 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Help Desk Support Specialist

Responsible for maintaining and supporting the help desk and new systems including network installations, personal computers support and maintenance, and infrastructure development.

Key Responsibilities:
  • Maintain help desk.
  • Perform network administration including the installation and configuration of new personal computers.
  • Research new technologies and developmental tools and recommend their implementation.
  • Provide support to users in the resolution of software and hardware problems, including the development of training materials and conduct user training.
  • Install and maintain electronic information processing equipment.
  • Evaluate hardware and software alternatives available to users and recommend appropriate choices.
  • Requires physically lifting and moving equipment short distances.
  • Required to be on call as needed.
  • May be contacted by phone, and/or email. May receive up to 3-4 calls a week.
  • Perform other duties as assigned.
Qualifications:
  • Knowledge of LAN/WAN networking systems and concepts.
  • Proficient in Microsoft software.
  • Knowledgeable with WAN connectivity.
  • Excellent hardware and software troubleshooting skills.
  • Successful completion of Health Care Sanctions background check.
  • Excellent problem solving and organization skills.
  • Ability to communicate technical information to users in concise understandable terms.
  • Must be able to maintain and preserve information of a highly confidential nature.
  • Ability to work as a team member in a high paced environment.
  • Possess strong oral and written skills.
Education/Experience:
  • Associates degree in Computer Science or Engineering discipline OR equivalent course work at a technical school or similar.
  • A+ Certification.
  • Minimum 2 years related systems experience preferred.
  • N+ Certification.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.