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Assistant Dell Help Desk Jobs in Tulsa, OK (NOW HIRING)

GDH

Help Desk Anlayst

Tulsa, OK · On-site

$20 - $27/hr

Responsibilities * Provide in-person, desk-side, and remote technical support to end users ... devices. * Assist with imaging and deploying desktops and laptops using PXE and other tools.

SageNet

Help Desk / IT Support Internship

Tulsa, OK · On-site

Work on supporting help desk and IT support operations under the guidance of experienced team members * Assist with inventory and asset management, including tracking, tagging, and organizing ...

SageNet

Help Desk / IT Support Internship

Tulsa, OK · On-site

Work on supporting help desk and IT support operations under the guidance of experienced team members * Assist with inventory and asset management, including tracking, tagging, and organizing ...

Covington Aircraft

IT Service Desk Technician

Okmulgee, OK · On-site

$22 - $26/hr

Position: IT Service Desk Technician Location: Okmulgee, OK Fulltime - Monday-Friday, 8:30 AM - 5 ... Assist with endpoint security, antivirus software, and compliance. • Help identify suspicious ...

Senior Star

Helpdesk Support Specialist II

Tulsa, OK · On-site

Responsibilities : • Resolve escalated help desk tickets that exceed Level 1 support capabilities ... • Assist with VPN connectivity, remote access troubleshooting, and endpoint maintenance • ...

Vast Bank

IT SUPPORT ANALYST I

Tulsa, OK

... the help desk ticketing system, ensuring timely follow-up and resolution. * Escalate complex or unresolved issues to higher-level IT support teams as appropriate. * Assist with onboarding and ...

Vast Bank

IT SUPPORT ANALYST I

Tulsa, OK · On-site

... the help desk ticketing system, ensuring timely follow-up and resolution. * Escalate complex or unresolved issues to higher-level IT support teams as appropriate. * Assist with onboarding and ...

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$19

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How much do assistant dell help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant dell help desk in Tulsa, OK is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.06 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are popular job titles related to Assistant Dell Help Desk jobs in Tulsa, OK? For Assistant Dell Help Desk jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Tulsa, OK look for? The top searched job categories for Assistant Dell Help Desk jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Assistant Dell Help Desk jobs? Cities near Tulsa, OK with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you
Help Desk Anlayst

Help Desk Anlayst

GDH

Tulsa, OK • On-site

$20 - $27/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Role Summary
This on-site Desktop Support role involves delivering comprehensive application and hardware support services to business users. The position requires troubleshooting PC, network, phone, printer hardware and software issues, as well as supporting mobile devices and handheld technology. The successful candidate will play a vital part in technology refresh projects and serve as the primary point of contact for IT-related problems, ensuring efficient resolution and seamless user experience.

Responsibilities

  • Provide in-person, desk-side, and remote technical support to end users.
  • Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices.
  • Assist with imaging and deploying desktops and laptops using PXE and other tools.
  • Maintain asset management records and hardware/software inventories.
  • Support organization-wide application maintenance and updates.
  • Manage tickets efficiently using ITIL-focused tools; experience with IVANTI is a plus.
  • Coordinate problem resolution activities with internal IT teams and external vendors.
  • Ensure compliance with IT security policies and standard procedures.
  • Support and troubleshoot remote access tools like Remote Assistance and Remote Desktop.
  • Contribute to technology refresh projects and implement hardware/software upgrades as needed.

Qualifications

  • Bachelor’s degree in Information Technology or related field, or an Associate’s degree with 3-5 years of relevant experience.
  • Strong customer service, interpersonal, and communication skills.
  • Proven ability to prioritize tasks and adapt to changing technology environments.
  • Experience with ITIL-based ticket management systems.
  • Hands-on experience with desktop/laptop imaging and hardware support.
  • Knowledge of MS Office 365, Microsoft Teams, Windows 10, Edge, Internet Explorer, Active Directory, Citrix, and remote support tools.
  • Familiarity with HP desktops/laptops, multi-function printers, iPhone support, and PXE imaging.
  • Ability to work independently and efficiently handle IT support requests.
  • Must be legally authorized to work in the United States.

Publishing Pay Range: $20.00 - $27.00 Hourly
This position is based in office and requires employee to work on-site.

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