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Remote Helpdesk Support Jobs in Tulsa, OK (NOW HIRING)

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...

HB Travels

Remote Support Specialist

Tulsa, OK · Remote

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment. As a Remote Support Specialist, you will assist ...

System One

Technical Support Analyst II

Tulsa, OK · Remote

Troubleshoot and resolve escalated tickets from Help Desk I staff. * Assist with installation ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

ForgeFit

Remote Customer Service Specialist

Broken Arrow, OK · On-site +1

$15 - $19.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Tulsa, OK · On-site +1

$15.50 - $20.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Inside Sales Representative

Tulsa, OK · On-site +1

We're not just another distributor, we're a trusted partner in helping fitness facilities grow ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

MariaDB plc

Remote Database Administrator Cloud

Tulsa, OK · Remote

$130K - $150K/yr

You will help our customers succeed by delivering expert-level Remote DBA services including ... Experience in a 24×7 support environment * Proficient with multiple backup utilities (mydumper ...

InsuraTec

Sales Representative (Remote)

Sapulpa, OK · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

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Remote Helpdesk Support information

See Tulsa, OK salary details

$11

$21

$30

How much do remote helpdesk support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote helpdesk support in Tulsa, OK is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

How to make $1000 a week remotely?

A remote helpdesk support professional can earn $1000 or more weekly by working full-time, often requiring strong customer service skills, technical knowledge, and certifications like CompTIA A+ or Microsoft Certified. Increasing income may involve taking on multiple clients, offering specialized support, or gaining experience to qualify for higher-paying positions. Consistent remote work, good communication, and efficient problem-solving are key to reaching this income level.

What are some common challenges Remote Helpdesk Support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

Will AI replace IT's help desk?

AI can automate routine help desk tasks such as password resets and troubleshooting, but it is unlikely to fully replace helpdesk support roles like Remote Helpdesk Support. Human technicians are essential for complex issues, customer service, and decision-making that require critical thinking and empathy. Helpdesk professionals will need to adapt by developing skills in AI management and advanced troubleshooting.

What is a Remote Helpdesk Support specialist?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

How can I make 2000 a week working from home?

A remote helpdesk support professional can earn $2000 a week by working full-time, often requiring strong technical skills, customer service abilities, and relevant certifications. Increasing income may involve taking on multiple clients, specializing in high-demand areas, or gaining advanced certifications to qualify for higher-paying roles.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk Support, and why are they important?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

Can you work a help desk remotely?

Remote helpdesk support roles are common and typically involve providing technical assistance via phone, email, or remote access tools. These positions often require familiarity with remote support software, strong communication skills, and sometimes certifications like CompTIA A+ or Microsoft Certified. Many companies offer flexible schedules for remote helpdesk support jobs.
What are popular job titles related to Remote Helpdesk Support jobs in Tulsa, OK? For Remote Helpdesk Support jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Tulsa, OK look for? The top searched job categories for Remote Helpdesk Support jobs in Tulsa, OK are:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Tulsa, OK as of July 2026, with employment types broken down into 3% Locum Tenens, 84% Full Time, 9% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,982 per year, or $21.1 per hour.

Helpdesk Technician

Addison Group

Tulsa, OK • Remote

$20 - $24/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Job Title: Helpdesk Technician

Industry: Oil & Gas

Location: Tulsa, OK

Assignment Type: Direct Hire

Pay: $20-24/hr

Work Schedule: Monday-Friday, 8am-5pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company: Our client is a privately held company in the energy services industry with a long-standing reputation for operational excellence. Headquartered in Tulsa, they operate across multiple states and have an IT team that supports both office staff and field-based operations.

Job Description: A growing Oklahoma-based organization is seeking an IT Support Technician to join its small, collaborative IT team. This is an excellent opportunity for someone early in their IT career who enjoys hands-on technical support and wants to make a direct impact across the organization.

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an upcoming office relocation. You'll work closely with the Director of IT and gain exposure to a wide range of technologies in a fast-paced environment.

Key Responsibilities:

  • Serve as the first point of contact for end-user technical support via phone, email, remote support, and in person
  • Troubleshoot and resolve hardware, software, printer, and connectivity issues
  • Support Windows workstations, Microsoft Office applications, and user devices
  • Perform Active Directory administration, including password resets, account unlocks, and user account maintenance
  • Install, configure, deploy, and maintain desktops, laptops, printers, and peripherals
  • Assist with workstation setup, equipment moves, and office relocation activities
  • Support employee onboarding and offboarding, including equipment provisioning and account setup
  • Document support activities and maintain IT knowledge base articles
  • Escalate complex technical issues to senior IT staff when appropriate
  • Provide occasional support to remote users and field personnel

Qualifications:

  • 1–3 years of IT support, help desk, desktop support, or related experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Working knowledge of Active Directory, including user account administration
  • Experience with desktop, laptop, printer, and peripheral setup and troubleshooting
  • Strong customer service, communication, and problem-solving skills
  • Ability to prioritize multiple support requests in a fast-paced environment
  • Willingness to learn new technologies and take on a variety of technical responsibilities
  • Ability to lift and move computer equipment up to 40 pounds