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Help Desk Manager Jobs in Tulsa, OK (NOW HIRING)

Sherwood Companies

IT Helpdesk Manager

Tulsa, OK

The Helpdesk Manager will ensure the team understands that IT exists to enable the business, keep ... Own daily service desk operations and standards, including workload distribution, staffing coverage ...

Sherwood Companies

IT Helpdesk Manager

Tulsa, OK · On-site

The Helpdesk Manager will ensure the team understands that IT exists to enable the business, keep ... Own daily service desk operations and standards, including workload distribution, staffing coverage ...

Senior Star

Helpdesk Support Specialist II

Tulsa, OK · On-site

Familiarity with help desk ticketing systems and ITSM processes for managing and documenting escalated tickets * Ability to interact professionally with staff at all levels and across all community ...

Revel Staffing

IT Manager

Tulsa, OK

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Revel Staffing

IT Manager

Tulsa, OK · On-site

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Provide occasional support to remote users and field personnel Qualifications: * 1-3 years of IT support, help desk, desktop support, or related experience * Experience supporting Windows operating ...

Atrium Hospitality

Front Desk Supervisor

Tulsa, OK · On-site

$17.50 - $18/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

Tulsa, OK · On-site

$17.50 - $18/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed--whether that's answering phones, updating the reader board, or helping ...

Atrium Hospitality

Front Desk Supervisor

Tulsa, OK · On-site

$17.50 - $18/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

Tulsa, OK · On-site

$17.50 - $18/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

Tulsa, OK · On-site

$17.50 - $18/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed--whether that's answering phones, updating the reader board, or helping ...

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Help Desk Manager information

See Tulsa, OK salary details

$32.5K

$72.6K

$107.9K

How much do help desk manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for help desk manager in Tulsa, OK is $72,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $86,700.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Tulsa, OK?

The most popular types of Help Desk jobs in Tulsa, OK are:

What are popular job titles related to Help Desk Manager jobs in Tulsa, OK?

For Help Desk Manager jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Tulsa, OK look for?

The top searched job categories for Help Desk Manager jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Help Desk Manager jobs?

Cities near Tulsa, OK with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $72,636 per year, or $34.9 per hour.

IT Help Desk Specialist

Crown & Seasons Hospice

Tulsa, OK • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

IT Help Desk Specialist

Pay: $50K-$60K
ON SITE POSITION: Must be able work in office Monday-Friday

About the Position

We are seeking a dependable, service-focused IT Help Desk Specialist to join our hospice organization. This on site position provides day-to-day technical support to employees across the organization, helping ensure our clinical, administrative, and support teams have the technology they need to provide compassionate, high-quality care to patients and their families.

The ideal candidate is patient, professional, organized, and comfortable working with people who may have varying levels of technical experience. Experience supporting healthcare or hospice environments is a plus.

Key Responsibilities
  • Provide first-level technical support to employees by phone, email, chat, and in person.
  • Troubleshoot hardware, software, network, printer, and connectivity issues.
  • Set up and configure computers, laptops, mobile devices, printers, and other IT equipment.
  • Create, manage, and troubleshoot user accounts, passwords, and access permissions.
  • Assist employees with Microsoft 365, email, Teams, and other business applications.
  • Install and update software and maintain workstations.
  • Document help desk requests, troubleshooting steps, and resolutions.
  • Escalate complex technical issues to senior IT staff or outside vendors when appropriate.
  • Assist with onboarding and offboarding employees, including equipment setup and account access.
  • Provide basic training and guidance to employees on technology and cybersecurity best practices.
  • Help maintain a secure and reliable technology environment while protecting confidential patient and company information.
  • Occasionally provide on-site support at hospice offices or other locations as needed.
  • Perform other IT-related duties as assigned.
Qualifications
  • High school diploma or equivalent required; IT-related education or certification preferred.
  • Previous help desk, technical support, or IT experience preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to explain technical concepts in an easy-to-understand manner.
  • Familiarity with Windows computers, Microsoft 365, networking fundamentals, printers, and mobile devices.
  • Ability to prioritize multiple support requests and work effectively in a fast-paced environment.
  • Strong attention to detail and documentation skills.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Healthcare or hospice IT experience is a plus.
What We're Looking For

We are looking for someone who understands that IT support is ultimately about supporting people. In a hospice environment, reliable technology is especially important because our teams depend on it to communicate, document care, coordinate services, and support patients and families.

The right candidate will bring a calm, helpful attitude, strong technical skills, and a commitment to providing excellent service to every employee they assist.

Why Join Us?
  • Meaningful work supporting a mission-driven hospice organization
  • Opportunity to make a direct impact on employees and patient care
  • Supportive and collaborative work environment
  • Opportunities to learn and grow within the IT field
  • Competitive compensation and benefits

To Apply: Please submit your resume and a brief description of your IT support experience.

Equal Opportunity Employer Statement

Crown &Seasons Hospice is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs.

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