1

Help Desk Internship Jobs in Delaware (NOW HIRING)

Support the transfer of manufacturing processes between facilities and help ensure successful ... Manufacturing, process engineering, internship, or co-op experience preferred Skills & Other ...

Support the transfer of manufacturing processes between facilities and help ensure successful ... Manufacturing, process engineering, internship, or co-op experience preferred Skills & Other ...

Help Desk Internship information

See Delaware salary details

$10

$20

$33

How much do help desk internship jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for help desk internship in Delaware is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are some typical challenges faced during a Help Desk Internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is a Help Desk Internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a Help Desk Intern, and why are they important?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.
What are the most commonly searched types of Help Desk jobs in Delaware? The most popular types of Help Desk jobs in Delaware are:
What are popular job titles related to Help Desk Internship jobs in Delaware? For Help Desk Internship jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Help Desk Internship jobs in Delaware look for? The top searched job categories for Help Desk Internship jobs in Delaware are:
What cities in Delaware are hiring for Help Desk Internship jobs? Cities in Delaware with the most Help Desk Internship job openings:
Staff Engineer, Process

Staff Engineer, Process

II-VI Aerospace & Defense

Newark, DE • On-site

Full-time

Posted 28 days ago


Job description


Primary Duties & Responsibilities
  • Partner with operators, production supervisors, engineers, and R&D teams to improve manufacturing processes and product quality
  • Spend significant time on the production floor observing processes, troubleshooting issues, and identifying improvement opportunities
  • Lead and support process improvement projects focused on yield improvement, scrap reduction, throughput, and quality
  • Investigate process and product issues using structured problem-solving techniques and data-driven decision making
  • Develop and execute experiments to better understand process behavior and improve manufacturing performance
  • Support the transfer of manufacturing processes between facilities and help ensure successful implementation across sites
  • Build expertise in ceramic forming processes, thermal processing, and advanced materials manufacturing
  • Document process improvements and support the development of manufacturing procedures and best practices
  • Collaborate with cross-functional teams to introduce new products and technologies into manufacturing
  • Take ownership of projects from problem identification through implementation and follow-up

What success looks like
  • Successfully contribute to one or more process transfer initiatives
  • Deliver measurable improvements in yield, scrap reduction, throughput, or process capability
  • Develop a strong understanding of ceramic forming and thermal processing fundamentals
  • Become a trusted resource for operators, supervisors, and engineering colleagues
  • Demonstrate independent ownership of projects and deliver results

Education & Experience
  • Bachelor's degree in Mechanical Engineering, Chemical Engineering, Materials Science, Ceramic Engineering, Manufacturing Engineering, or a related discipline
  • 2-5 years of engineering, manufacturing, process development, or related experience
  • Manufacturing, process engineering, internship, or co-op experience preferred

Skills & Other Requirements
Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Demonstrated ability to work independently while knowing when to seek input from others
• Experience with data analysis, DOE, SPC, Lean Manufacturing, or Six Sigma methodologies preferred
• Experience working in a production environment preferred
• Exposure to materials processing, thermal processing, or advanced manufacturing technologies preferred
• Naturally curious and enjoys understanding how things work
• Comfortable learning through experimentation and hands-on problem solving
• Takes ownership and follows through on commitments
• Prefers solving problems at the source rather than from behind a desk
• Willing to challenge assumptions respectfully when data or observations suggest a better approach
• Enjoys working as part of a team and building strong relationships across functions
Bonus Qualifications
Evidence of hands-on interests and a passion for building, making, repairing, or improving things, such as:
  • Woodworking
  • Automotive projects
  • Robotics
  • Fabrication
  • Machining
  • 3D printing
  • Competitive engineering teams
  • Personal technical projects

Working Conditions
Office and manufacturing floor environment with regular interaction with production processes and equipment.
Physical Requirements
• Ability to occasionally lift/push/pull up to 20 lbs.
• Able to sit, stand, bend, squat and walk about the facility.
• Ability to work safely around manufacturing equipment
Safety Requirements
All employees are required to attend scheduled training, follow the site EHS procedures and Corporate EHS standards. This includes the use of proper protective equipment (PPE) as required by the job responsibilities.
Managers will ensure that all safety and environmental procedures are followed consistently. They will ensure that risk assessments are performed, proper training, work instructions, required PPE is available, and will monitor compliance.
Quality & Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.
About Us
Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.