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Help Desk Data Analyst Jobs in Indiana (NOW HIRING)

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

... Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets ... Employees must follow all information security policies, protect confidential data, complete ...

STI

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... Analysis and Reporting system (AFCARS) requirements, and NationalChild Abuse and Neglect Data ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

... Data Center, Networking, Security, and Managed/Professional/Staffing services. They are seeking a ... Help Desk Support Analyst to provide first-line technical support, troubleshoot issues, and ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$24 - $28/wk

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Vergence

Help Desk Analyst

Indianapolis, IN · On-site

$23.35/hr

Use data tools and matching algorithms to identify and correct data integrity issues. * Escalate ... Generate reports on data quality trends and help develop training materials.

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, ... Gather, input and analyze data for regular reports distributed to internal and external customers

Medasource

Help Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from ...

Good Samaritan

Senior Service Desk Analyst

Vincennes, IN · On-site

$17.75 - $24/hr

The Senior Service Desk Analyst provides support to users while maintaining accurate and complete ... Actively contribute to customer self-help through the publication of technically accurate knowledge ...

Good Samaritan

Senior Service Desk Analyst

Vincennes, IN

$17.75 - $24/hr

The Senior Service Desk Analyst provides support to users while maintaining accurate and complete ... Actively contribute to customer self-help through the publication of technically accurate knowledge ...

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Help Desk Data Analyst information

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.
What are popular job titles related to Help Desk Data Analyst jobs in Indiana? For Help Desk Data Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Data Analyst jobs in Indiana look for? The top searched job categories for Help Desk Data Analyst jobs in Indiana are:
Help Desk Data Analyst jobs near you

Help Desk/Data Quality Analyst - Indianapolis, IN/Hybrid

STI

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Contractor

Re-posted 29 days ago

Job description

Help Desk/Data Quality Analyst
Indianapolis, IN/Hybrid
8+ months Contract
Local candidates only.
The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS).
This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troubleshooting data quality issues, and developing automated validation processes.
Key Responsibilities:
• Perform data quality assessments on immunization records, including de-duplication, validation, and standardization.
• Write and optimize T-SQL queries to analyze, clean, and transform large healthcare datasets.
• Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.
• Develop data quality dashboards, reports, and performance metrics to track provider compliance and system accuracy.
• Support implementation of HL7 and IIS data exchange standards by validating message integrity and field mapping.
• Investigate data anomalies, troubleshoot submission issues, and recommend process improvements.
• Document data quality rules, methodologies, and best practices for internal and external stakeholders.
• Preparing reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.
• Perform other duties as assigned.

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