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Help Desk Data Analyst Jobs in Indiana (NOW HIRING)

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

They are seeking a Help Desk Analyst to provide first-line user support, troubleshoot hardware and software issues, and ensure quality customer service for their Help Desk customers. Responsibilities ...

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

They are seeking a Help Desk Analyst to provide first-line user support, diagnose hardware and software problems, and deliver quality customer service to their Help Desk customers. Responsibilities ...

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, and financial reporting applications/communications to ensure in-store ...

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Senior Process Associate - Help Desk Analyst The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, and financial reporting ...

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... Analysis and Reporting system (AFCARS) requirements, and NationalChild Abuse and Neglect Data ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

... Data Center, Networking, Security, and Managed/Professional/Staffing services. They are seeking a ... Help Desk Support Analyst to provide first-line technical support, troubleshoot issues, and ...

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Help Desk Analyst

Indianapolis, IN · On-site

$20 - $23/hr

As a Help Desk Analyst , you'll play a key role in supporting daily office operations and high-energy race events at Lucas Oil Indianapolis Raceway Park. This role is ideal for someone who enjoys ...

Use data tools and matching algorithms to identify and correct data integrity issues. * Escalate ... Generate reports on data quality trends and help develop training materials.

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

... support tasks, including analyzing, constructing, documenting, testing, maintaining ... Education Reports To Help Desk Manager

Help Desk Technician

Elkhart, IN · On-site

$19.25 - $25.75/hr

- Forest River Inc. - Help Desk Technician (Onsite) The Forest River IT team is growing! We are ... Unwavering commitment to confidentiality and data integrity. * Reliable personal transportation ...

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Showing results 1-20

Help Desk Data Analyst information

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.
What are popular job titles related to Help Desk Data Analyst jobs in Indiana? For Help Desk Data Analyst jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Help Desk Data Analyst jobs? Cities in Indiana with the most Help Desk Data Analyst job openings:
Help Desk/Data Quality Analyst at IN

Help Desk/Data Quality Analyst at IN

Elite WorkForce Inc

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Contractor

Posted 18 days ago


Job description

Position: Help Desk/Data Quality Analyst
Location: Indianapolis, IN (46204)
Client: State of Indiana
Duration: 12+ Months

Job Description:
We are seeking a Help Desk/Data Quality Analyst to support the accuracy and timeliness of immunization information systems. This role involves validating healthcare data and transforming it into actionable insights, utilizing strong T-SQL skills to manage large datasets.

Key Responsibilities:

  • Perform data quality assessments on immunization records, ensuring validation and standardization.
  • Write and optimize T-SQL queries for analyzing and cleaning large healthcare datasets.
  • Collaborate with healthcare providers and public health partners to resolve data submission errors.
  • Develop dashboards and reports to track provider compliance and system accuracy.
  • Investigate data anomalies and recommend process improvements.

Required Skills:

  • Strong proficiency in T-SQL (5+ years)
  • Experience with large relational databases (SQL Server preferred) (5+ years)
  • Excellent problem-solving and communication skills (5+ years)
  • Familiarity with immunization registries and HL7 messaging (highly desired)
  • Experience with reporting tools like Power BI or Tableau (highly desired)

To Apply:
Please send your resume to jobs@eliteworkforceinc.com with the subject "Resume Submission" for immediate attention.


Elite WorkForce logo

About Elite WorkForce

Sourced by ZipRecruiter

eliteworkforceinc is the name to be taken into account when it comes to any sort IT services neaed. With many years of expertise in the area and a team of experienced professionals working at their full potential, we have been able built not only websites, but a good brand name as well. With years, we have catered the needs of diverse clients. Web development along with design and mobile app development have been our forte. You will get the best end result in the genre and the personnel working for us are the backbone of the organization.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Morton Grove, IL, US

Year founded

2013