Bilingual communication skills Previous delivery experience is helpful but not required. We provide ... Delivery Operations Coordinator * Safety Manager * Other leadership and operations roles We invest ...
Quick apply
Bilingual communication skills Previous delivery experience is helpful but not required. We provide ... Delivery Operations Coordinator * Safety Manager * Other leadership and operations roles We invest ...
Maintaining a close relationship with all regional team members, from administrators to front desk ... Directly support dentists in their growth and development, helping them set goals and address ...
Maintaining a close relationship with all regional team members, from administrators to front desk ... Directly support dentists in their growth and development, helping them set goals and address ...
Transportation Planning Project Manager I
Springfield, MO · On-site
$95K - $125K/yr
Crawford, Murphy & Tilly is seeking an experienced Transportation Planning Project Manager to help ... Proficient at coordinating project teams, schedules, budgets, and deliverables * Proficient at ...
Quick apply
Transportation Planning Project Manager I
Springfield, MO · On-site
$95K - $125K/yr
Crawford, Murphy & Tilly is seeking an experienced Transportation Planning Project Manager to help ... Proficient at coordinating project teams, schedules, budgets, and deliverables * Proficient at ...
... ops, 24-7 service desk...you get the idea. The result is many teams, many platforms, many ... Help some already great teams become one great organization. * Run the Operation: Lead operations ...
... ops, 24-7 service desk...you get the idea. The result is many teams, many platforms, many ... Help some already great teams become one great organization. * Run the Operation: Lead operations ...
... ops, 24-7 service desk...you get the idea. The result is many teams, many platforms, many ... Help some already great teams become one great organization. * Run the Operation: Lead operations ...
... ops, 24-7 service desk...you get the idea. The result is many teams, many platforms, many ... Help some already great teams become one great organization. * Run the Operation: Lead operations ...
Help Desk Coordinator information
See Springfield, MO salary details
$11.68 - $13.03
15% of jobs
$14.18 is the 25th percentile. Wages below this are outliers.
$13.03 - $14.37
12% of jobs
$14.37 - $15.71
11% of jobs
The median wage is $17.05 / hr.
$15.71 - $17.05
13% of jobs
$17.05 - $18.39
12% of jobs
$18.39 - $19.73
11% of jobs
$19.99 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.07
14% of jobs
$21.07 - $22.42
5% of jobs
$22.42 - $23.76
4% of jobs
$23.76 - $25.10
3% of jobs
$25.10 - $26.44
1% of jobs
$11
$17
$26
How much do help desk coordinator jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for help desk coordinator in Springfield, MO is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.48 per hour, depending on experience, location, and employer.
What does a help desk coordinator do?
A Help Desk Coordinator manages and oversees the daily operations of a help desk, ensuring that user issues and technical support requests are handled efficiently. They act as a liaison between customers or employees and the IT support team, assigning tickets, tracking progress, and ensuring timely resolution of problems. Additionally, Help Desk Coordinators may provide direct support, document issues, and help maintain customer satisfaction by following up on requests and monitoring service metrics.
What are some common challenges faced by help desk coordinators, and how can they effectively manage these challenges?
Help Desk Coordinators often encounter challenges such as managing high volumes of support requests, prioritizing tasks with limited resources, and ensuring timely communication between users and technical teams. To effectively manage these situations, it's important to utilize ticketing systems to track and prioritize issues, develop strong organizational skills, and foster clear communication across departments. Proactively setting expectations with users and regularly updating them on ticket status can also help minimize frustration and improve overall satisfaction.
What are the key skills and qualifications needed to thrive as a help desk coordinator, and why are they important?
To thrive as a Help Desk Coordinator, you need strong problem-solving abilities, technical knowledge of IT systems, and typically at least an associate degree in information technology or a related field. Familiarity with help desk ticketing systems (like ServiceNow or Zendesk), remote support tools, and certifications such as CompTIA A+ are commonly expected. Outstanding communication, patience, and organizational skills enable effective issue resolution and positive user experiences. These skills are vital for maintaining smooth IT operations and ensuring end users receive timely and efficient support.
What is the difference between Help Desk Coordinator vs Help Desk Technician?
| Aspect | Help Desk Coordinator | Help Desk Technician |
|---|---|---|
| Primary Role | Oversees support ticket processes, manages team workflows, and coordinates customer service efforts. | Provides technical support, troubleshoots hardware/software issues, and assists end-users directly. |
| Required Skills | Customer service, communication, team coordination, basic technical knowledge. | Technical troubleshooting, hardware/software knowledge, problem-solving skills. |
| Certifications | CompTIA A+, ITIL Foundation, customer service certifications | CompTIA A+, HDI Support Center Analyst, Microsoft Certified |
| Work Environment | Office setting, support centers, help desk teams | Help desk, on-site or remote technical support |
The Help Desk Coordinator focuses on managing support processes and team coordination, while the Help Desk Technician provides direct technical support to users. Both roles require technical knowledge and certifications, but their responsibilities differ in scope and focus.
What are the most commonly searched types of Help Desk jobs in Springfield, MO?
The most popular types of Help Desk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Help Desk Coordinator jobs?
Cities near Springfield, MO with the most Help Desk Coordinator job openings:
$21.50/hr
Full-time
Medical, PTO
Re-posted 29 days ago
Job description
Delivery Driver Amazon DSPTotal Package Delivery LLC An Amazon Delivery Service Partner (DSP) Starting Pay: $21.50/hour | Full-Time, Part-Time & Seasonal Positions
Immediate Openings Apply Today!
Total Package Delivery LLC is hiring dependable, motivated Delivery Drivers to join our growing team. As a Delivery Driver, you'll operate a company-provided delivery vehicle, deliver packages to residential and business customers, and provide excellent customer service throughout your route.
If you enjoy working independently, staying active, and being part of a supportive team, this could be a great opportunity for you!
What You'll Do
- Safely operate a company delivery vehicle while following all traffic laws and safety procedures
- Deliver packages accurately, efficiently, and on time
- Use GPS and delivery technology to navigate assigned routes
- Load, organize, lift, carry, and deliver packages weighing up to 70 lbs.
- Provide friendly and professional customer service at every delivery
- Follow company procedures for vehicle safety, package handling, and route completion
- Work independently while communicating effectively with dispatch and team members
- Manage multiple tasks while staying organized in a fast-paced, physically active environment
Pay & Benefits
- Starting pay: $21.50/hour
- Overtime opportunities
- Paid delivery training
- Tuition reimbursement program
- Health insurance
- Paid time off (PTO)
- Performance bonuses and other incentives may be available
- Opportunities for advancement and career growth
- Company-provided delivery vehicle and equipment
- Supportive team environment
Flexible Scheduling
We offer full-time, part-time, and seasonal positions with shifts available 7 days a week. Typical shifts are 810 hours per day.
Full-Time
- 45 days per week
- Must be available to work at least one weekend day (Saturday or Sunday)
Part-Time
- 1, 2, or 3 days per week
- Must be available at least one weekend day each week
- Weekend-only schedules also available
Seasonal
- November 15 January 15
- Full-time and part-time positions available, one weekend day required
Minimum Qualifications
- Must be 21 years of age or older
- Valid driver's license
- Missouri Class E driver's license required before training
- No CDL required
- Clean driving record
- Legally authorized to work in the United States
- High school diploma or equivalent
- Able to lift and carry packages weighing up to 70 lbs.
- Comfortable working outdoors in varying weather conditions
- Able to safely operate and navigate a delivery vehicle
- Reliable attendance and strong work ethic
Preferred Qualifications
- Previous delivery, driving, logistics, transportation, or warehouse experience
- Customer service experience
- Familiarity with GPS/navigation technology
- Previous commercial or professional driving experience
- Bilingual communication skills
Previous delivery experience is helpful but not required. We provide paid training!
A Typical Day
Your day starts with preparing your delivery vehicle and organizing packages for your assigned route. You'll use GPS and delivery technology to navigate neighborhoods, deliver packages to customers, and manage your route efficiently.
Every day brings new challenges. You'll stay active throughout your shift, work independently on the road, and interact with customers while representing Total Package Delivery and Amazon professionally.
Grow With Us
We believe a Delivery Driver position can be the start of a long-term career. As you gain experience, you may have opportunities to advance into positions such as:
- Lead Driver
- Delivery Dispatcher
- Fleet Manager
- Delivery Operations Coordinator
- Safety Manager
- Other leadership and operations roles
We invest in our team members and provide opportunities to learn, grow, and take on additional responsibility.
Why Join Total Package Delivery?
- Competitive Pay: Starting at $21.50/hour, plus potential overtime, bonuses, and incentives
- Paid Training: Get the training you need to succeed
- Stay Active: Spend your day on the road rather than behind a desk
- Independence: Take ownership of your assigned delivery route
- Great Team: Work with supportive and motivated teammates
- Career Growth: Build experience and advance into leadership and operations roles
- Meaningful Work: Help customers receive the packages they need every day
Equal Opportunity Employer
At Total Package Delivery, we believe in diversity, inclusion, and providing equal opportunities for everyone. We celebrate diversity and are committed to creating an inclusive environment where every team member can thrive and contribute meaningfully.
Ready to get started? Apply today to join the Total Package Delivery team!