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Help Desk Associate Jobs in Greer, SC (NOW HIRING)

McKibbon Hospitality

Hotel Front Desk Agent

Greenville, SC · On-site

$13.50 - $17/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

McKibbon Hospitality

Hotel Front Desk Agent

Greenville, SC · On-site

$12.50 - $15.75/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

The DRIPBaR Greenville

Front Desk Sales

Greenville, SC · On-site

$18 - $20/hr

But if you love helping people solve their problems, are goal-oriented, need variety, and want to ... The Front Desk Sales Specialist has a sales role who will enjoy asking our clients questions to ...

The DRIPBaR Greenville

Front Desk Sales

Greenville, SC · On-site

$18 - $20/hr

But if you love helping people solve their problems, are goal-oriented, need variety, and want to ... The Front Desk Sales Specialist has a sales role who will enjoy asking our clients questions to ...

Vivacity Tech PBC

Inventory Associate

Greenville, SC · On-site

$18/hr

... helping ensure assets are prepared, processed, and moved efficiently. This role delivers high ... Prolonged periods of sitting or standing at a desk and working on a computer * Ability to operate ...

9Round

IT Support Specialist

Simpsonville, SC · On-site

Hands-on experience with remote desktop applications, ticketing systems, and help desk software ... Associate's or bachelor's degree in information technology, computer science, or a related field ...

New

Spare Time Entertainment

Guest Service Associate

Greenville, SC · On-site

$13.75 - $17/hr

... desk area clean, organized, and inviting • Communicate with team members to ensure smooth service and quick responses • Help manage lane turnover, monitor guest activity, and assist with vending ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Greer, SC

Help Desk Associate information

See Greer, SC salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk associate in Greer, SC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Greer, SC? The most popular types of Help Desk jobs in Greer, SC are:
What are popular job titles related to Help Desk Associate jobs in Greer, SC? For Help Desk Associate jobs in Greer, SC, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Greer, SC look for? The top searched job categories for Help Desk Associate jobs in Greer, SC are:
What cities near Greer, SC are hiring for Help Desk Associate jobs? Cities near Greer, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Greer, SC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,929 per year, or $20.6 per hour.

Hotel Front Desk Agent

McKibbon Hospitality

Greenville, SC • On-site

$13.50 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

McKibbon Hospitality rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

What Makes a McKibbon Front Desk Agent?
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.
A Day in the Life:
  • Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints and ensure guest satisfaction.
  • Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
  • Process all guest check-ins and verify registration information with the guest.
  • Handle overbooked or 'walked' guests.
  • Accept and record wake-up call requests.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with housekeeping.
  • You will train with and learn Food and Beverage operations to fill in as needed.

Shifts may vary by hotel:
  • Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
  • Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm

Requirements:
  • Previous experience working as a front desk agent or in a similar role.
  • A high school diploma or equivalent vocational training certificate.
  • Experience working at a hotel establishment (highly desired).
  • Proficiency with computers.
  • Basic math skills.
  • Ability to provide excellent customer service and maintain a professional demeanor at all times.
  • Ability to input and access information in the property management system and/or points-of-sale system.
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
  • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
  • Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
  • Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests

Ideal Skills & Qualities:
  • Great verbal and written communication skills.
  • The ability to create a fun and supportive working environment.

Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

Financial & Occupational Wellness: All Associates
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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