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Help Desk Associate Jobs in Conway, SC (NOW HIRING)

Help Desk Analyst

Conway, SC

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish ... Associate degree in computer science preferred. Experience * A minimum of 2 years of specific ...

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish ... Associate degree in computer science preferred. Experience * A minimum of 2 years of specific ...

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC

$12.50 - $16.25/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Murrells Inlet, SC

$12.25 - $15.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC

$11 - $14.25/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Little River, SC

$13.25 - $17/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

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Showing results 1-20

Help Desk Associate information

See Conway, SC salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk associate in Conway, SC is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.48 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Conway, SC? The most popular types of Help Desk jobs in Conway, SC are:
What are popular job titles related to Help Desk Associate jobs in Conway, SC? For Help Desk Associate jobs in Conway, SC, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Conway, SC look for? The top searched job categories for Help Desk Associate jobs in Conway, SC are:
What cities near Conway, SC are hiring for Help Desk Associate jobs? Cities near Conway, SC with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Conway, SC as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,083 per year, or $18.3 per hour.

$19 - $26/hr

Full-time

Posted 21 days ago


Conway Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

509th of 1,058 rated hospitals


Job description

Position Summary:
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help requests.   
 
Qualifications:
 
Education:
  • High School Diploma required.
  • Associate degree in computer science preferred.
Experience
  • A minimum of 2 years of specific experience with the installation/configuration/support of Microsoft Windows operating systems and troubleshooting PC hardware issues is required.
  • Broad knowledge of PC hardware and peripherals and various software packages required.
  • Computer experience in healthcare and information systems preferred.
Licensure/Certification/Registration
  • Valid South Carolina Driver’s License in good standing required.
  • A+, AAS certification preferred.
 
Duties & Responsibilities:
  • Use diagnostic and help request tracking tools to help with problem resolution which may require that the individual give in-person, hands-on help at the desktop level.
  • Field incoming help requests, record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Responsible for performing preventative maintenance, testing fixes, and developing help sheets.
  • Provide exemplary customer service in all interactions.
  • Effectively utilize strong organizational skills.
  • Consistently display effective verbal and written communication skills.  
  • Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint.
 

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