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Help Desk Assistant Jobs in Conway, SC (NOW HIRING)

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC

$11 - $14.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Little River, SC

$13.25 - $17/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

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All JobsHelp Desk JobsHelp Desk Assistant JobsHelp Desk Assistant Jobs in Conway, SC

Help Desk Assistant information

See Conway, SC salary details

$8

$17

$28

How much do help desk assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk assistant in Conway, SC is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
More about Help Desk Assistant jobs

What are the most commonly searched types of Help Desk jobs in Conway, SC?

The most popular types of Help Desk jobs in Conway, SC are:

What cities near Conway, SC are hiring for Help Desk Assistant jobs?

Cities near Conway, SC with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Conway, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,981 per year, or $17.8 per hour.

Hotel Front Desk

RRI West Management LLC

Myrtle Beach, SC • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Location: Red Roof Inn Myrtle Beach
Starting Pay: Up to $15.00/hour

Do you enjoy helping people and providing outstanding customer service? The Myrtle Beach  location is seeking friendly, dependable, and customer-focused individuals to join our team!

We are currently seeking  a Full-Time front desk GSR to become the face of our property. Candidates must be available for weekends and holidays.

We are looking for individuals that can work the following shifts:

  •  Mixture of 3pm-11pm and 11pm-7am.
  • Extra hours in other departments to achieve full time.

Requirements:

  • At least 1 year of customer service experience is preferred.
  • Hotel front desk experience preferred.
  • Strong communication and teamwork skills
  • Reliable and detailed- oriented.
  • Reliable attendance and punctuality are required for all scheduled shifts.
  • Ability to work weekends and holidays.

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.
  • Professional appearance and demeanor.
  • Attention to detail and accuracy when handling reservations, payments, and guest information.
  • Reliability, punctuality, and a strong work ethic.
  • Ability to work independently and as a part of a team.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assist them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests.
  • Take reservation requests and adjusting reservations as needed.
  • Works with Hotel Management and other team members to provide an excellent guest experience.
  • Use our front desk computer system to complete customer transactions and run reports.
  • Communicate with the housekeeping team to be aware of room availability or guests.

Full Time Benefits-

  • Health, Dental and Vision Insurance
  • Employee-Paid Life Insurance
  • Pet Insurance
  • Paid Time Off (PTO) after 60 days.
  • Competitive Pay
  • Digital Tipping Program
  • 401 (k) with Employer Match
  • Career Growth Opportunities

About Us

RRI West Management, LLC proudly manages more than 23 Red Roof Inn and Red Roof Plus+ locations across the United States. As Red Roof's largest franchisee, we have built our reputation on a commitment to hospitality, strong relationships, and exceptional guest experiences.

Our success begins with our people. We are dedicated to creating a positive work environment where team members are valued, supported, and provided opportunities to grow both personally and professionally.

Join our team and become part of an organization where your hard work is recognized, your contributions matter, and you can build a rewarding career in hospitality.

Location: In Person

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