ZipRecruiter

Log In

1

Help Desk Associate Jobs in Detroit, MI (NOW HIRING)

The Edge Fitness Clubs

Front Desk Associate

Warren, MI · On-site

$55K/yr

Help our members with membership questions and concerns with compassion and commitment to promote a "Raving Fan" member experience! * Team up with our Facilities Department to keep our club looking ...

BarFly

Front Desk- HopCat

Auburn Hills, MI · On-site

$13.25 - $17/hr

If you are ready to take ownership of the Front Desk role and help create memorable HopCat experiences, we would love to meet you. Apply today and start building your hospitality career with HopCat.

BarFly

Front Desk- HopCat

Detroit, MI · On-site

$13.75 - $17.75/hr

If you are ready to take ownership of the Front Desk role and help create memorable HopCat experiences, we would love to meet you. Apply today and start building your hospitality career with HopCat.

BarFly

Front Desk- HopCat

Ann Arbor, MI · On-site

$13.75 - $17.50/hr

If you are ready to take ownership of the Front Desk role and help create memorable HopCat experiences, we would love to meet you. Apply today and start building your hospitality career with HopCat.

BarFly

Front Desk- HopCat

Auburn Hills, MI · On-site

$13.25 - $17/hr

If you are ready to take ownership of the Front Desk role and help create memorable HopCat experiences, we would love to meet you. Apply today and start building your hospitality career with HopCat.

BarFly

Front Desk- HopCat

Livonia, MI · On-site

$12.50 - $16/hr

If you are ready to take ownership of the Front Desk role and help create memorable HopCat experiences, we would love to meet you. Apply today and start building your hospitality career with HopCat.

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

OHM Advisors

IT Service Desk Technician

Livonia, MI

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Detroit, MI

Help Desk Associate information

See Detroit, MI salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Detroit, MI is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Detroit, MI?

The most popular types of Help Desk jobs in Detroit, MI are:

What are popular job titles related to Help Desk Associate jobs in Detroit, MI?

For Help Desk Associate jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Detroit, MI look for?

The top searched job categories for Help Desk Associate jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Help Desk Associate jobs?

Cities near Detroit, MI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you

Part-time Hotel Front Desk Associate

DOUBLETREE BY HILTON ANN ARBOR NORTH

Ann Arbor, MI • On-site

$16 - $18/hr

Part-time

Posted 7 days ago

Job description

We are seeking a professional, customer-focused individual to join our team in a front desk support role at a hospitality property. In this part-time position, you will help create a welcoming guest experience by providing attentive service, handling daily front desk operations, and supporting smooth communication between guests and hotel departments.

Responsibilities
  • Greet guests warmly and provide courteous, efficient service at the front desk
  • Check guests in and out accurately while following established procedures
  • Answer phone calls, respond to inquiries, and assist with reservation-related requests
  • Provide information about hotel amenities, local attractions, and property policies
  • Process payments, maintain accurate records, and handle basic cashiering duties
  • Address guest concerns professionally and escalate issues when appropriate
  • Coordinate with housekeeping, maintenance, and other departments to support guest needs
  • Maintain a clean, organized, and professional front desk area
  • Follow company standards for service, safety, confidentiality, and security
Qualifications
  • Previous customer service experience, preferably in hospitality, retail, or a related environment
  • Strong communication and interpersonal skills
  • Ability to remain organized, detail-oriented, and composed in a fast-paced setting
  • Basic computer skills and comfort using scheduling, reservation, or point-of-sale systems
  • Ability to handle guest concerns with professionalism and empathy
  • Flexibility to work part-time shifts, including evenings, weekends, and holidays as needed
  • Ability to stand for extended periods and perform routine front desk duties
Preferred Skills
  • Experience with hotel property management systems
  • Bilingual communication skills
  • Knowledge of hospitality service standards
  • Experience handling cash, credit card transactions, or night audit support
What We Offer
  • A welcoming and team-oriented work environment
  • Opportunity to build experience in the hospitality industry
  • Training and support to help you succeed in the role
  • Flexible part-time scheduling
Additional Information

We are committed to creating an inclusive workplace where all team members are treated with respect and have the opportunity to contribute meaningfully. If you enjoy helping others, staying organized, and working in a guest-facing environment, we encourage you to apply.