ZipRecruiter

Log In

1

Intern Help Desk Jobs in Detroit, MI (NOW HIRING)

Entech Staffing Solutions

Student Intern

Troy, MI · On-site

$14.25 - $19/hr

The intern will also help with general administrative tasks such as answering phones, covering for lunches, greeting employees at the front desk and checking people in. This role offers exposure to ...

New

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Detroit, MI

Intern Help Desk information

See Detroit, MI salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intern help desk in Detroit, MI is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Detroit, MI?

The most popular types of Help Desk jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Intern Help Desk jobs?

Cities near Detroit, MI with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,901 per year, or $17.3 per hour.

Student Intern

Entech Staffing Solutions

Troy, MI • On-site

$14.25 - $19/hr

Other

Posted 3 days ago

New

Job description

Entech Staffing Solutions is a leading staffing firm in Southeast Michigan, specializing in recruiting and placing qualified business professionals across multiple industries. The company focuses on providing effective, results-driven staffing solutions that complement client teams and support long-term success. Entech Staffing Solutions works with experienced administrative assistants, technical professionals, customer service and call center representatives, as well as food service, light industrial, and special events staff. The organization offers both contingent work and opportunities for permanent placement, giving talent access to a variety of career paths. Applicants can expect a professional environment committed to matching the right people with the right opportunities.


Role Description The Student Intern role at Entech Staffing Solutions is an on-site position based in Troy, MI. The intern will support daily office operations, including assisting recruiters with the overall flow of daily tasks. Responsibilities may include maintaining applicant records, updating databases, data entry, conducting background checks and supporting recruiters with communications to candidates and clients. The intern will also help with general administrative tasks such as answering phones, covering for lunches, greeting employees at the front desk and checking people in. This role offers exposure to staffing processes, professional communication, and the fundamentals of recruitment and placement.


Qualifications

  • Strong interest in staffing, human resources, business administration, or related fields, with a desire to learn recruitment processes.
  • Proficiency in basic computer applications (e.g., MS Office Suite, email, online research) and comfort working with databases or spreadsheets.
  • Effective communication and interpersonal skills, including professional phone and email etiquette and the ability to interact with diverse groups of people.
  • Solid organizational and time-management abilities, with attention to detail and accuracy in data entry and documentation.
  • Ability to work on-site in Troy, MI, follow instructions, and collaborate as part of a team in a fast-paced office environment.
  • Current student or recent graduate in a relevant program (e.g., Business, Human Resources, Communications) is preferred.
  • Previous office, customer service, or administrative experience (including internships or campus roles) is a plus but not required.


This is a paid internship, ideally for an HR, Management, Business or Sales student. Fully onsite, not remote, but hours are flexible depending on school schedules.

Apply