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Help Desk Associate Jobs in Dallas, GA (NOW HIRING)

... help desk techs regarding the overall performance of the help desk. • Oversee the daily ... associates and vendors with respect and dignity • Talent Coach - Continuously develops the ...

Front Desk Associate- Overnight

Marietta, GA · On-site

$12.75 - $16.25/hr

Overnight Front Desk Associate- West Cobb Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...

Front Desk Associate- Overnight

Marietta, GA · On-site

$12.75 - $16.25/hr

Overnight Front Desk Associate- West Cobb Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

... help desk techs regarding the overall performance of the help desk. • Oversee the daily ... associates and vendors with respect and dignity • Talent Coach - Continuously develops the ...

Front Desk Associate Are you interested in another location in the market? Your application will be ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Front Desk Associate Are you interested in another location in the market? Your application will be ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Front Desk Associate (3989)

Marietta, GA

$13.25 - $17/hr

The Front Desk Associate provides a positive first point of contact for patients and visitors ... Provides accurate and helpful information regarding the clinics to all inquiries, in person or over ...

Showing results 21-40

Help Desk Associate information

See Dallas, GA salary details

$10

$16

$25

How much do help desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk associate in Dallas, GA is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.22 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Dallas, GA?

The most popular types of Help Desk jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Help Desk Associate jobs?

Cities near Dallas, GA with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 33% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $33,876 per year, or $16.3 per hour.

Front Desk Associate / Insurance coordinator

Southern Dental Alliance

Cartersville, GA • On-site

$12.50 - $16/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

**Job Summary:**
We are seeking a Front Desk Associate / Insurance Coordinator to join our team. The ideal candidate will be responsible for greeting and checking in patients, answering phones, scheduling appointments, and verifying insurance information.
**** DENTAL EXPERIENCE IS A MUST ****
**Qualifications:**
- DENTAL EXPERIENCE
- High school diploma or equivalent
- Proven experience in customer service or a related field
- Knowledge of dental terminology and insurance processes is preferred
- Strong communication and interpersonal skills
- Proficiency in basic computer skills
**EAGLESOFT EXPERIENCE A PLUS!
**Responsibilities:**
- Greet and check in patients in a friendly and professional manner
- Answer phone calls
- Schedule appointments and follow up with patients regarding upcoming visits
- Verify insurance information
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks as needed
**Benefits:**
- Competitive salary
- Health/dental/vision benefits
- Paid time off
- Professional development opportunities
If you are a customer service-oriented individual with a passion for helping others and working in a fast-paced environment, we encourage you to apply for the Front Desk Associate / Insurance Coordinator position.