ZipRecruiter

Log In

1

Help Desk Associate Jobs in Fairburn, GA (NOW HIRING)

HD Supply

Help Desk Associate

Atlanta, GA · On-site

$17.75 - $24/hr

Associate degree in a technical discipline or technical certification in a related area. * Moderate knowledge of Microsoft Windows and Office. Job Summary Provides tier one technical support to ...

New

FLEXTECS LLC

Help Desk

Atlanta, GA · On-site

$18.50 - $25.25/hr

Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum 1-3 years of experience in a help desk, desktop support, service desk, or end ...

Crunch Fitness

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Front Desk Associate- Chamblee Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$13.25 - $17/hr

Front Desk Associate- Marietta Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate- West Cobb Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate- West Cobb Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate- East Cobb Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Corkyy

Front Desk Associate

Smyrna, GA

$13.75 - $17.50/hr

At Corkyy, we're proud to help great companies find the right people. The job below belongs to one ... UTOPIA FOOT & SHOULDER MASSAGE Smyrna & Grant Park, GA Front Desk Associate Part Time/Full Time · ...

Barbour Orthopaedics

Bi-lingual Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

... help patients live healthier, more active lives. We are currently seeking a Front Desk Associate to ... join our team. The Front Desk Associate is a highly visible, customer service focused position. The ...

Ask IT consulting

Help Desk Support

Atlanta, GA · On-site

$19.25 - $26/hr

May require an associate's degree in a related area and/or 0-5 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within the ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...

next page

Showing results 1-20

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Fairburn, GA

Help Desk Associate information

See Fairburn, GA salary details

$13

$20

$32

How much do help desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for help desk associate in Fairburn, GA is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Fairburn, GA?

The most popular types of Help Desk jobs in Fairburn, GA are:

What job categories do people searching Help Desk Associate jobs in Fairburn, GA look for?

The top searched job categories for Help Desk Associate jobs in Fairburn, GA are:

What cities near Fairburn, GA are hiring for Help Desk Associate jobs?

Cities near Fairburn, GA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Fairburn, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,170 per year, or $20.8 per hour.

Help Desk Associate

Atlanta, GA • On-site

HD Supply
Wholesale • 5 - 10K employees
Learn more about HD Supplyexternal

$17.75 - $24/hr

Full-time

Posted yesterday

New

HD Supply rating

7.7

Company rating: 7.7 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

Job description

Preferred Qualifications

  • Associate degree in a technical discipline or technical certification in a related area.

  • Moderate knowledge of Microsoft Windows and Office.

Job Summary

Provides tier one technical support to associates, including resolving basic computer, application, system, device, access, or performance issues across the enterprise. Advises users on methods, steps, and actions needed to resolve technology issues.

Major Tasks, Responsibilities, and Key Accountabilities

  • Responds to tier one support tickets by diagnosing and resolving basic incidents, problems, and requests.
  • Reviews system diagnostics and assesses functionality and efficiency.
  • Follows all policies and procedures to ensure the security of organizational data and information.
  • Monitors security certificates and company compliance requirements.
  • Installs and updates company software and hardware.
  • Tracks the cost of replacing or updating computer hardware and/or software.
  • Provides after hours on-call support.
  • Participates in quality assurance and user acceptance testing and provides training to users based on new and revised functionalities.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What HD Supply employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply