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Help Desk Associate Jobs in Gainesville, GA (NOW HIRING)

Crunch Fitness

Front Desk Associate

Duluth, GA · On-site

$13 - $16.50/hr

Front Desk Associate- Duluth Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Alpharetta, GA · On-site

$13.75 - $17.50/hr

Front Desk Associate- Johns Creek Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Buford, GA · On-site

$12.50 - $16/hr

Front Desk Associate- Buford Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Peachtree Corners, GA · On-site

$13.25 - $17/hr

Front Desk Associate- Duluth Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Gainesville, GA · On-site

$13 - $16.75/hr

Front Desk Associate- Gainesville Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Gainesville, GA · On-site

$13 - $16.75/hr

Front Desk Associate- Gainesville Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Lawrenceville, GA · On-site

$12.75 - $16.50/hr

 Front Desk Associate- Snellville Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Buford, GA · On-site

$12.75 - $16.50/hr

 Front Desk Associate- Buford Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Lawrenceville, GA · On-site

$12.75 - $16.50/hr

Front Desk Associate- Snellville Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Overnight Front Desk Associate

Buford, GA · On-site

$12.75 - $16.50/hr

Overnight Front Desk Associate- Buford Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Overnight Front Desk Associate

Buford, GA · On-site

$12.50 - $16/hr

Overnight Front Desk Associate- Buford Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Kimley-Horn

IT Help Desk Professional

Alpharetta, GA · On-site

Overview Kimley-Horn is looking for an IT Help Desk professional to join our Alpharetta, Georgia ... Associates Degree in Information Technology/Systems with 1-3 years of experience Strong ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Gainesville, GA

Help Desk Associate information

See Gainesville, GA salary details

$13

$20

$30

How much do help desk associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for help desk associate in Gainesville, GA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Gainesville, GA? The most popular types of Help Desk jobs in Gainesville, GA are:
What are popular job titles related to Help Desk Associate jobs in Gainesville, GA? For Help Desk Associate jobs in Gainesville, GA, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Gainesville, GA look for? The top searched job categories for Help Desk Associate jobs in Gainesville, GA are:
What cities near Gainesville, GA are hiring for Help Desk Associate jobs? Cities near Gainesville, GA with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Help Desk Support 709984

R2 Technologies Corporation

Alpharetta, GA • On-site

$20 - $27.25/hr

Full-time

Re-posted 5 days ago

Job description

Overview:
Job Title : Help Desk Support 709984
Atlanta GA Remote
Long-Term
The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States
Skills:
A+,Active Directory,Help desk IT

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