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Entry Level Help Desk Jobs in Gainesville, GA (NOW HIRING)

True North Group LLC.

Entry-Level Sales Agent

Athens, GA · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

Vayman & Teitelbaum P.C

Receptionist

Alpharetta, GA · On-site

$15.50 - $20.25/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

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Entry Level Help Desk information

See Gainesville, GA salary details

$11

$21

$31

How much do entry level help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level help desk in Gainesville, GA is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Gainesville, GA?

The most popular types of Help Desk jobs in Gainesville, GA are:

What cities near Gainesville, GA are hiring for Entry Level Help Desk jobs?

Cities near Gainesville, GA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Gainesville, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $44,901 per year, or $21.6 per hour.

CDL-A Truck Driver - No Experience Needed

Melton Truck Lines

Lawrenceville, GA

Per diem

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Melton Truck Lines is Now Hiring Recent CDL-A Graduates and Entry Level Drivers! Comprehensive Flatbed Training No-Touch Freight - Flexible Home Time

Driver’s receive $100 Tarp Pay at Melton – which translates to an additional $10,000 or more in annual compensation!


Competitive Pay that Keeps You Ahead:
  • Entry-level drivers start at 60 CPM!
  • 1-3 years of experience - 63 CPM
  • 3+ years of experience - 64 CPM
  • Earn up to 74 CPM with Melton Miles, details below
  • Up to $10,000 in tuition reimbursement
  • Comprehensive health, dental, and vision coverage 
  • 401(k) retirement program
  • Veterans: Qualifying veterans could receive up to an additional $26,000 of tax-free BAH within their first year. If you remain in the program for the full 24-months, you could receive over $40,000 of tax-free BAH!
  • No-touch freight
  • Flexible OTR home time - bank unlimited days!
  • Drivers are out a minimum of 2 - 3 weeks at a time depending on home domicile


Veterans with military driving experience could qualify for an additional 6 CPM in starting pay!


New Modern Equipment:

Great drivers deserve great equipment! Melton Truck Lines operates a large and growing fleet of impeccably maintained, late-model equipment. We have one of the most modern and impressive fleets on the road today with the average age of our tractors being under two years.


Honoring Military Veterans:

With over 30% of Melton employees having served in the military, we are always looking to hire veterans and active-duty reservists.

Melton veteran driving jobs offer a state-of-the-art pre-hire evaluation program, apprenticeships, and a great career for any veteran that enjoys a culture focusing on teamwork, discipline, and dedication. Our extensive programs and veteran resources make Melton one of the best truck-driving companies for veterans.


Earnings with Melton Miles:
  • After 100,000 Melton Miles 65 CPM
  • After 200,000 Melton Miles 66 CPM
  • After 360,000 Melton Miles 67 CPM
  • After 600,000 Melton Miles 68 CPM
  • After 900,000 Melton Miles 69 CPM
  • After 1,200,000 Melton Miles 70 CPM
  • After 1,700,000 Melton Miles 71 CPM
  • After 2,200,000 Melton Miles 72 CPM
  • After 2,700,000 Melton Miles 73 CPM
  • After 3,200,000 Melton Miles 74 CPM


Benefits Designed with Drivers in Mind:
  • Paid weekly
  • $750 - $1,000 driver referral bonus
  • Per diem pay
  • Competitive layover/ detention pay
  • Free on-site health clinics and dental exams 
  • On-site gym, workout facilities, and personal trainer 
  • Telemedicine - professional medical assistance from anywhere 
  • Dedicated driver services team 
  • US DOL & VA Apprenticeship Program
  • 24/7 safety helpline 
  • Pet Program – 90 lbs or less dog or cat 
  • Rider Program – 18+ years old year-round, 10+ years old during summer months
  • Numerous career path options for drivers to earn extra cash


Requirements:
  • Must have a valid Class A CDL
  • Must be at least 21 years of age
  • No DUIs in the past 5 years
  • Must meet all applicable DOT regulations, including a DOT physical and drug testing


Join the Melton Team - Apply Now!

Company Description

Based out of Tulsa, OK, Melton Truck Lines is known for treating its drivers like family. Melton has been running more than 60 years with a reputation of excellence and stability in the trucking industry. Melton aims to remain ahead of the competition with top pay and benefits, free on-site clinics and dentists, 24/7 driver help desk, safety and referral bonuses, rider and pet programs, and much more. Apply today and become a part of the Melton family!

Melton Truck Lines logo

About Melton Truck Lines

Sourced by ZipRecruiter

Melton Truck Lines is known for treating its drivers like family. Melton has been running more than 60 years with a reputation of excellence and stability in the trucking industry. Melton aims to remain ahead of the competition with top pay and benefits, free on-site clinics and dentists, 24/7 driver help desk, performance and referral bonuses, rider and pet programs, and much more.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1954

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