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Help Desk Associate Jobs in Gainesville, GA (NOW HIRING)

Crunch Fitness

Front Desk Sales Associate

Buford, GA · On-site

$14 - $15/hr

Front Desk Associate Are you interested in another location in the market? Your application will be ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch , Inc.

Front Desk Sales Associate

Buford, GA · On-site

$14 - $15/hr

Front Desk Associate Are you interested in another location in the market? Your application will be ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

ChromePMS

Med Spa Front Desk Associate

Alpharetta, GA · On-site

$18 - $25/hr

Part-Time Front Desk Associate Alpharetta, GA Schedule: Part-Time | Some Evenings Required ... help drive practice growth through excellent customer service and patient retention. Key ...

Crunch Fitness

Front Desk Sales Associate

Buford, GA · On-site

$14 - $15/hr

Front Desk Associate * Are you interested in another location in the market? Your application will ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Front Desk Part-Time Associate Commerce - Commerce, GA 30529 Overview Position Type Part Time ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Dogtopia

Front Desk Associate

Alpharetta, GA · On-site

$13.50 - $17.25/hr

... Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This ... Build trust with pet parents and help them feel confident choosing Dogtopia. * Achieve monthly ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

PLANET FITNESS

Front Desk Part-Time Associate

Commerce, GA

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Dogtopia

Front Desk Associate

Alpharetta, GA · On-site

$13.75 - $17.50/hr

... Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This ... Build trust with pet parents and help them feel confident choosing Dogtopia. * Achieve monthly ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

PLANET FITNESS

Front Desk Part-Time Associate

Commerce, GA

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Athens, GA · On-site

$12.25 - $15.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

New

PLANET FITNESS

Front Desk Part-Time Associate

Athens, GA

$12.25 - $15.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

New

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Gainesville, GA

Help Desk Associate information

See Gainesville, GA salary details

$13

$20

$30

How much do help desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk associate in Gainesville, GA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Gainesville, GA?

The most popular types of Help Desk jobs in Gainesville, GA are:

What are popular job titles related to Help Desk Associate jobs in Gainesville, GA?

For Help Desk Associate jobs in Gainesville, GA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Gainesville, GA look for?

The top searched job categories for Help Desk Associate jobs in Gainesville, GA are:

What cities near Gainesville, GA are hiring for Help Desk Associate jobs?

Cities near Gainesville, GA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you

Bilingual Front Desk Associate- Cumming GA

BOSM Management Service Company LLC

Cumming, GA

$12.50 - $16/hr

Part-time

Posted 9 days ago

Job description

Description

At Barbour Orthopaedics, we're dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.

We are currently seeking a Part-time Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position.  The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests.  Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments. 


Shift:

Monday - Friday (Varied opening or closing shifts)

Saturdays 9-6pm * 2 Saturdays a month required 


Responsibilities:

  • Collect and enter patient data while checking the accuracy of existing data.
  • Prepare appropriate paperwork for patient appointments.
  • Verify Patient Insurance or Financial Responsibility
  • Collect any payments required by patients before their visit.
  • Demonstrate professionalism in appearance, language, and demeanor.
  • Properly greet all who enter the office and check patients in accordingly.
  • Scan patient data into appropriate charts.
  • Monitor patient wait times.
  • Communicate with patients as they wait.
  • Schedule patient appointments in person or over the phone.
  • Answer phone calls and transfer calls to the appropriate departments.
  • Monitor office supply levels.
  • Complete office opening and closing procedures.

Requirements

  • High school graduate or GED certificate
  • Bilingual- English/Spanish
  • Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
  • Language skills adequate for high-level written, interpersonal, and telephone communication.
  • ASC/Medical Office experience preferred.
  • EMR/EHR systems experience preferred.
  • Proficient with Microsoft Word and Excel.

Apply