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Help Desk Associate Jobs in Baltimore, MD (NOW HIRING)

Gold's Gym

Front Desk Associate 12-4pm

Bowie, MD · On-site

$11.50/hr

Front Desk Associate **MUST BE AVAILABLE TO WORK 12pm-4pm EVERYDAY** The Front Desk Associate will ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate - 9pm-1am

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate SHIFT HOURS ARE 9PM TO 1AM The Front Desk Associate will greet and direct ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate - 4am-8am

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate MUST BE ABLE TO WORK EARLY MORNINGS 4AM-8AM The Front Desk Associate will ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate - 8pm to 12am

Bowie, MD · On-site

$11.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate 4pm to 9pm

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate MUST BE AVAILABLE MONDAY THROUGH SUNDAY BETWEEN 4PM-9PM The Front Desk ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate - 8pm to 12am

Bowie, MD · On-site

$11.50/hr

Front Desk Associate ***SHIFT HOURS ARE 8:00pm to MIDNIGHT*** The Front Desk Associate will greet ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Trigyn Technologies

Help Desk Analyst Level 1

Baltimore, MD · On-site

$20.25 - $27.75/hr

Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: 2 year associates degree or equivalent technical study. BALTIMORE CITY ...

Issa

Front Desk Associate

Glen Burnie, MD · On-site

$13.75 - $17.75/hr

Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...

Trigyn Technologies

Help Desk Analyst Level 1

Baltimore, MD · On-site

$20.25 - $27.75/hr

Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: • 2 year associates degree or equivalent technical study. BALTIMORE CITY ...

Issa

Future Opening: Front Desk Associate

Glen Burnie, MD · On-site

$13.75 - $17.75/hr

Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Baltimore, MD

Help Desk Associate information

See Baltimore, MD salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk associate in Baltimore, MD is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Baltimore, MD?

The most popular types of Help Desk jobs in Baltimore, MD are:

What are popular job titles related to Help Desk Associate jobs in Baltimore, MD?

For Help Desk Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Baltimore, MD look for?

The top searched job categories for Help Desk Associate jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Help Desk Associate jobs?

Cities near Baltimore, MD with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,364 per year, or $21.3 per hour.

Front Desk Associate 12-4pm

Gold's Gym

Bowie, MD • On-site

$11.50/hr

Full-time

Re-posted 23 days ago

Gold's Gym rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

37th of 63 rated gym and leisure clubs

Job description

Front Desk Associate
**MUST BE AVAILABLE TO WORK 12pm-4pm EVERYDAY**
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.
Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.
Current CPR Certification is required.
Apply Today!
Compensation: $11.50
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it's roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!

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