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Weekend Help Desk Jobs in Baltimore, MD (NOW HIRING)

Quevera

Help Desk Specialist

Odenton, MD · On-site

Quevera is seeking a Help Desk Specialist to join our team. The role involves providing help desk support and service availability monitoring for collaboration services hosted on a government ...

Synergy ECP

Help Desk Specialist

Columbia, MD · On-site

Citizenship Help Desk Level 2 Description : Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with Polygraph Full-Time | Fully Funded | $81K-$85K Secure the Mission. Set the Standard in Cybersecurity.

ManTech

Help Desk Specialist

Annapolis Junction, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and customer service. You will help troubleshoot complex issues across Linux and Windows environments ...

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and customer service. You will help troubleshoot complex issues across Linux and Windows environments ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Integral

Help Desk Manager

Fort George G Meade, MD · On-site

$120K - $135K/yr

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that ...

Integral

Help Desk Manager

Fort George G Meade, MD · On-site

$120K - $135K/yr

The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address ...

Quevera LLC

Help Desk Specialist

Annapolis Junction, MD · On-site

Quevera is seeking a Help Desk Specialist to join our team. At Quevera, we don't just offer jobs--we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation ...

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... The candidate must be flexible to work overtime as needed, including weekends, holidays, and off ...

Beyond SOF

Help Desk Specialist I

Laurel, MD · On-site

Position Summary The client is looking for a Help Desk Specialist with a TS/SCI Full Scope Poly clearance to support our customer in Laurel, MD. Essential Job Functions * Provides 24/7/365 rotating ...

Kaizen Approach, Inc

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical ...

Black Eagle Defense

Help Desk Specialist L1

Annapolis, MD · On-site

$60K - $100K/yr

SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support.

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Weekend Help Desk information

See Baltimore, MD salary details

$12

$23

$33

How much do weekend help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend help desk in Baltimore, MD is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.82 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Baltimore, MD?

The most popular types of Help Desk jobs in Baltimore, MD are:

What are popular job titles related to Weekend Help Desk jobs in Baltimore, MD?

For Weekend Help Desk jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Baltimore, MD look for?

The top searched job categories for Weekend Help Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Weekend Help Desk jobs?

Cities near Baltimore, MD with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Baltimore, MD as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $47,847 per year, or $23 per hour.

Help Desk Specialist

Power3 Solutions

Fort George G Meade, MD • On-site

Full-time

Re-posted 22 hours ago

Job description

Help Desk Specialist
Ft. Meade Area, MD •Government/Military
Clearance Required: TS/SCI with Polygraph
Full-Time | Fully Funded | $81K-$85K
Secure the Mission. Set the Standard in Cybersecurity.
Power3 Solutions is seeking Help Desk Specialists to support a software engineering program in the Ft. Meade area.
What You'll Do
As a Help Desk Specialist, you will:
  • Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users.
  • Provide health and status monitoring and taking appropriate measures when a service outage occurs.
  • Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
  • Document and communicate outage information to coworkers and customers.
  • Provide tier 1 response to customer service requests received via phone, email, chat and tickets.
  • Document all communications in a ServiceNow ticket system, escalate tickets as needed
  • Provide basic instructions on how to use services to both external and internal customer.
  • Troubleshoot customer accounts and users' ability to logon to the collaboration environment

What You Bring
Required Qualifications:
  • TS/SCI with Polygraph
  • Four (4) years Help Desk experience with an Associate's degree. In lieu of experience, a Bachelor's Degree may be substituted.
  • Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+, CCNA, A+, Net+)

Power3 Solutions does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected veteran status, or other non-merit factor.

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