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Weekend Help Desk Jobs in Perry Hall, MD (NOW HIRING)

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... The candidate must be flexible to work overtime as needed, including weekends, holidays, and off ...

Kaizen Approach, Inc

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical ...

TEKsystems

Help Desk Specialist

Baltimore, MD

$20 - $23/hr

Our client is looking to hire several Help Desk to join a team to support our 1,800+. These individuals must be Bilingual in English and Spanish As a Help Desk Technician, you'll be the first voice ...

kgs

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

kgs

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

kgs

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

Koniag Government Services

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

HDI Customer Service Representative or an A+ certification • Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience • Experience with Windows ...

kgs

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Perry Hall, MD

Weekend Help Desk information

See Perry Hall, MD salary details

$12

$22

$32

How much do weekend help desk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for weekend help desk in Perry Hall, MD is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.81 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Perry Hall, MD?

The most popular types of Help Desk jobs in Perry Hall, MD are:

What cities near Perry Hall, MD are hiring for Weekend Help Desk jobs?

Cities near Perry Hall, MD with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Perry Hall, MD as of August 2026, with employment types broken down into 83% Full Time, 4% Part Time, and 13% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $45,981 per year, or $22.1 per hour.

Help Desk Coordinator

Black Bear Technology Solutions

Aberdeen, MD • On-site

Full-time

Re-posted 12 days ago

Job description

Help Desk Coordinator
Clearance Required: Secret Clearance
Locations: Aberdeen Proving Ground, MD (Onsite)
Compensation: USD 50,000 - USD 60,000
Position Overview:
The Help Desk Coordinator oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments.
Key Responsibilities:
  • Oversee and manage the flow of service requests and incidents using ITIL-based practices.
  • Utilize ServiceNow to monitor ticket progress and maintain incident documentation.
  • Ensure timely problem recognition, research, isolation, resolution, and follow-up steps.
  • Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff.
  • Collaborate with Service Desk Leads and IT teams to prioritize and coordinate resolution efforts.
  • Track and report service metrics to improve response and delivery times.
  • Continuously enhance the service desk operation with a focus on user experience and IT process improvement.
  • Train and provide guidance to junior personnel as needed.
  • Maintain efficiency and performance in incident management across enterprise support environments.

Required Qualifications:
•Experience: Minimum of 5 years in IT support or help desk operations
•Education: Bachelor's degree OR High School Diploma with an additional 2 years of experience
•Certifications (Required):
  • IAT II certification - CompTIA (Network+, Security+, or equivalent)
  • ITIL v4 Foundation
  • Must meet DoD 8750 and 8140 compliance requirements

Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.

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