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Help Desk Administrative Assistant Jobs (NOW HIRING)

Front Desk Administrative Assistant

New York, NY ยท On-site

$18 - $23/hr

Key Responsibilities Scope of Role The Administrative Assistant provides front desk and general ... helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured ...

Front Desk Administrative Assistant

New York, NY ยท On-site

$18 - $23/hr

Key Responsibilities Scope of Role The Administrative Assistant provides front desk and general ... helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured ...

Be Seen First

GENERAL PURPOSE The front desk administrative assistant plays a key role within our firm. They serve as the first impression of the firm to clients, potential clients, and visitors. They also provide ...

Part Time Administrative Assistant

Irving, TX ยท On-site

$17.25 - $23.25/hr

Front Desk Administrative Assistant Saenz-Garcia Law, PLLC is a dedicated legal practice specializing in immigration law. We are committed to providing comprehensive legal services to clients facing ...

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Help Desk Administrative Assistant information

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$11

$21

$31

How much do help desk administrative assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for help desk administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Help Desk Administrative Assistant?

A Help Desk Administrative Assistant is a professional who provides support for both administrative and technical tasks within an organizationโ€™s help desk or IT support team. Their responsibilities typically include answering phones, managing support tickets, scheduling appointments, documenting technical issues, and assisting with basic troubleshooting. They act as a liaison between users and IT staff, ensuring smooth communication and efficient resolution of issues. This role requires strong organizational, communication, and problem-solving skills, as well as a basic understanding of IT systems.

How does a Help Desk Administrative Assistant typically collaborate with IT and non-IT staff to resolve technical issues?

A Help Desk Administrative Assistant acts as a vital bridge between IT specialists and non-technical employees, ensuring that reported issues are clearly documented and communicated. They often triage support tickets, gather necessary information from staff experiencing problems, and relay that data to IT professionals for efficient troubleshooting. This role also involves following up with users to confirm resolution and maintaining records of recurring issues to identify trends. Strong communication and organizational skills are essential for effectively managing these interactions and ensuring a smooth workflow.

What are the key skills and qualifications needed to thrive as a Help Desk Administrative Assistant, and why are they important?

To thrive as a Help Desk Administrative Assistant, you need strong organizational abilities, basic IT troubleshooting skills, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with help desk ticketing systems, office software like Microsoft Office Suite, and basic knowledge of operating systems is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in this role. These skills are essential to efficiently manage technical support requests, maintain smooth office operations, and deliver high-quality customer service.

What cities are hiring for Help Desk Administrative Assistant jobs?

Cities with the most Help Desk Administrative Assistant job openings:

What states have the most Help Desk Administrative Assistant jobs?

States with the most job openings for Help Desk Administrative Assistant jobs include:

What are popular job titles related to Help Desk Administrative Assistant jobs?

For Help Desk Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Administrative Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Front Desk Administrative Assistant Professional

Saint Louis, MO โ€ข On-site

$16 - $20.50/hr

Other

Posted 9 days ago


Job description

Description
Greater St. Louis, Inc. is seeking an attentive and proactive individual to act as the face of Greater St. Louis Inc, combining high-level hospitality with essential office support.
Do you have a love of working with people and a commitment to providing the best possible guest experience? You may be our next Front Desk Administrative Assistant Professional.
In this role, you will...
  • Reception & Greeting: Welcome visitors, clients, and guests with refinement and warmth. Build and maintain relationships.
  • Administrative Support: Support operations, finance, and HR teams

If you're ready to be part of what's next for St. Louis, please submit your resume and cover letter.