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Help Desk Administrative Assistant Jobs (NOW HIRING)

TMCO Inc

Front Desk & Administrative Assistant

Lincoln, NE · On-site

$14.25 - $18.25/hr

Front Desk & Administrative Assistant TMCO is seeking a friendly, dependable, and organized Front ... The right candidate will be comfortable staying busy, handling unexpected requests, and helping ...

Periodontal & Implant Surgery Assoc

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Front Desk Dental Administrative Assistant

Franklin Square, NY

$17.50 - $22.25/hr

Front Desk / Administrative Assistant We are seeking a friendly, professional, and dependable Front ... Help ensure the front office runs efficiently and smoothly Qualifications * Previous dental or ...

Periodontal & Implant Surgery Assoc

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Front Desk Dental Administrative Assistant

Franklin Square, NY · On-site

$17.50 - $22.25/hr

Front Desk / Administrative Assistant We are seeking a friendly, professional, and dependable Front ... Help ensure the front office runs efficiently and smoothly Qualifications * Previous dental or ...

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Help Desk Administrative Assistant information

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How much do help desk administrative assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Help Desk Administrative Assistant?

A Help Desk Administrative Assistant is a professional who provides support for both administrative and technical tasks within an organization’s help desk or IT support team. Their responsibilities typically include answering phones, managing support tickets, scheduling appointments, documenting technical issues, and assisting with basic troubleshooting. They act as a liaison between users and IT staff, ensuring smooth communication and efficient resolution of issues. This role requires strong organizational, communication, and problem-solving skills, as well as a basic understanding of IT systems.

How does a Help Desk Administrative Assistant typically collaborate with IT and non-IT staff to resolve technical issues?

A Help Desk Administrative Assistant acts as a vital bridge between IT specialists and non-technical employees, ensuring that reported issues are clearly documented and communicated. They often triage support tickets, gather necessary information from staff experiencing problems, and relay that data to IT professionals for efficient troubleshooting. This role also involves following up with users to confirm resolution and maintaining records of recurring issues to identify trends. Strong communication and organizational skills are essential for effectively managing these interactions and ensuring a smooth workflow.

What are the key skills and qualifications needed to thrive as a Help Desk Administrative Assistant, and why are they important?

To thrive as a Help Desk Administrative Assistant, you need strong organizational abilities, basic IT troubleshooting skills, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with help desk ticketing systems, office software like Microsoft Office Suite, and basic knowledge of operating systems is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in this role. These skills are essential to efficiently manage technical support requests, maintain smooth office operations, and deliver high-quality customer service.

What cities are hiring for Help Desk Administrative Assistant jobs?

Cities with the most Help Desk Administrative Assistant job openings:

What states have the most Help Desk Administrative Assistant jobs?

States with the most job openings for Help Desk Administrative Assistant jobs include:

What are popular job titles related to Help Desk Administrative Assistant jobs?

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Infographic showing various Help Desk Administrative Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

FRONT DESK ADMINISTRATIVE ASSISTANT

Bay Shore, NY • On-site

Family Service League
501 - 1,000 employees
Learn more about Family Service Leagueexternal

$17.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Front Desk Administrative Assistant

Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay Shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.

We offer a generous benefits package including the following:

  • Health and Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Retirement Savings Plan with a 5% employer contribution
  • Life and AD&D Insurance
  • Generous PTO (paid time off)
  • Up to 11 paid Holidays
  • Paid Sick Leave
  • Student Tuition Remission Program
  • Employee Assistance Program (EAP)
  • Company paid Short-Term and Long-Term Disability
  • Employee Discounts and more!

Responsibilities:

  • The Administrative Assistant will perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
  • Maintain an onsite presence to serve as the first point of contact for clients and visitors.
  • Greet and sign in patients.
  • Perform electronic data entry and record keeping.
  • Schedule client appointments and take payments.
  • The Administrative Assistant will make appointment reminder calls.
  • Help establish and maintain a positive and productive work environment.
  • Enter data into OASAS system.
  • Provide insurance verification and authorization.
  • The Administrative Assistant will run ISTOPS.
  • Conduct bank deposits.
  • All other duties as assigned.

Qualifications:

High School Diploma or equivalent required.

Minimum of two years of related experience in an office setting required.

Ability to multi-task, have excellent customer service skills and work as part of a team.

Strong verbal and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.

Physical Requirements:

This position requires sitting for long periods of time.

Some light lifting may be required.

Apply