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Help Desk Administrative Assistant Jobs (NOW HIRING)

Waltech

Front Desk Administrative Assistant

Bellaire, TX · On-site

$14.75 - $18.75/hr

Paid time off Job Summary We are seeking an experienced Front Desk Administrative Assistant to join our team! As our Front Desk Assistant, you will be answering phone calls, taking messages and some ...

Recovery Place

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Front Desk Administrative Assistant

Savannah, GA · On-site

$16 - $18/hr

Currently, we are seeking a full-time Front Desk Administrative Assistant to join our team to ... We're committed to helping our clients change their lives and gain the confidence they need to ...

Sick AG

Front Desk Administrative Assistant

Canton, MA · On-site

$41K - $61K/yr

Front Desk Administrative Assistant Mission of the Role This position will be working out of our ... Help with events as needed. * Provide backup assistance for various departments as required.

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How much do help desk administrative assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Help Desk Administrative Assistant?

A Help Desk Administrative Assistant is a professional who provides support for both administrative and technical tasks within an organization’s help desk or IT support team. Their responsibilities typically include answering phones, managing support tickets, scheduling appointments, documenting technical issues, and assisting with basic troubleshooting. They act as a liaison between users and IT staff, ensuring smooth communication and efficient resolution of issues. This role requires strong organizational, communication, and problem-solving skills, as well as a basic understanding of IT systems.

How does a Help Desk Administrative Assistant typically collaborate with IT and non-IT staff to resolve technical issues?

A Help Desk Administrative Assistant acts as a vital bridge between IT specialists and non-technical employees, ensuring that reported issues are clearly documented and communicated. They often triage support tickets, gather necessary information from staff experiencing problems, and relay that data to IT professionals for efficient troubleshooting. This role also involves following up with users to confirm resolution and maintaining records of recurring issues to identify trends. Strong communication and organizational skills are essential for effectively managing these interactions and ensuring a smooth workflow.

What are the key skills and qualifications needed to thrive as a Help Desk Administrative Assistant, and why are they important?

To thrive as a Help Desk Administrative Assistant, you need strong organizational abilities, basic IT troubleshooting skills, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with help desk ticketing systems, office software like Microsoft Office Suite, and basic knowledge of operating systems is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in this role. These skills are essential to efficiently manage technical support requests, maintain smooth office operations, and deliver high-quality customer service.

What cities are hiring for Help Desk Administrative Assistant jobs?

Cities with the most Help Desk Administrative Assistant job openings:

What states have the most Help Desk Administrative Assistant jobs?

States with the most job openings for Help Desk Administrative Assistant jobs include:

What are popular job titles related to Help Desk Administrative Assistant jobs?

For Help Desk Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Administrative Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Front Desk Administrative Assistant

Bellaire, TX • On-site

Waltech
IT Services • 11 - 50 employees
Learn more about Waltechexternal

$14.75 - $18.75/hr

Other

PTO

Re-posted 21 days ago

Job description

Benefits:

Paid time off

Job Summary

We are seeking an experienced Front Desk Administrative Assistant to join our team! As our Front Desk Assistant, you will be answering phone calls, taking messages and some clerical work. The ideal candidate has a strong background in customer service and a positive attitude.

Responsibilities

Answering phone calls

Checking the mail

Filing

Data entry

Work closely with the rest of the team to complete day to day tasks in a timely manner

Work closely with the office manager to assist with processing billing

Qualifications

Previous admin experience

Previous customer service experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail

Must be bilingual - Fluent in English and Spanish

Must know Microsoft Office

Apply